I requested a copy of my contract, they sent a generic email saying they would be in touch and ive heard nothing . It is essential i get a copy of my contyract, why should that be so difficult.
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Dale from the Manchester always provides excellent support. Dale is always friendly and willing to help whenever needed. He is highly efficient in dealing with requests or issues I have. His commi... Mehr ansehen
Unternehmen hat geantwortet
I liked how easy I was able to communicate with the team to arrange a collection via email and followed up with a telephone call. I also had to amend the number of boxes late in the afternoon, da... Mehr ansehen
Unternehmen hat geantwortet
Very good team. They provided us with excellent customer service and were extremely helpful throughout. Thank you to everyone at the Restore Help Desk and to all the warehouse team, especially the dr... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Restore Information Management is the UK's leading UK-owned provider of information management services. We help organisations protect, access, transform and manage their information through secure document storage, scanning and digitisation, digital mailrooms, outbound communications, and information hosting. For more than 30 years, organisations across both the public and private sectors have trusted us to manage their information securely and efficiently. Today, we support over 6,900 customers throughout the UK, managing more than 22 million boxes of information and processing over one million mail items every month. Our customers choose us for our combination of scale, expertise and service. We operate secure, compliant facilities across the UK, offer the country's largest scanning capability, and provide reliable same-day services that help organisations improve efficiency, reduce costs and free up valuable space. Whether supporting a single site or a nationwide operation, we help businesses and public sector organisations gain greater control of their physical and digital information. Trust is at the heart of everything we do. We are committed to maintaining the highest standards of security, compliance and customer service, while building long-term relationships based on reliability, transparency and results. We are committed to operating responsibly and reducing our environmental impact. Restore has achieved CDP A List recognition for climate transparency, has SBTi-validated Net Zero targets and diverts 99% of operational waste from landfill. By combining responsible business practices with intelligent technology and operational expertise, we help customers improve efficiency while supporting their own sustainability goals. By combining intelligent technology, operational expertise and responsible business practices, we help our customers manage information and communications with confidence, allowing them to focus on what matters most.
Kontaktinformationen
8 Beam Reach, Coldharbour Lane, RM13 9YB, Rainham, Vereinigtes Königreich
- records@restore.co.uk
- www.restore.co.uk/informationmanagement
Trusted by Organisations Across the UK
4.6
Hervorragend
1670 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 96 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Slow response
I am still waiting for confirmation the email has been changed. I went onto my account and it appears to not have happened yet. I requested this a week ago.
25. Juni 2026
Antwort von Restore Information Management
Hi, thank you for your review, I shall pass this onto the team who look after you and they shall be in touch to discuss this matter further
Antwort von Restore Information Management
Thank you for your review Stephen. Your comments regarding our team are greatly appreciated
Very prompt for delivery of files that…
Very prompt for delivery of files that were required
23. Juni 2026
Antwort von Restore Information Management
Thank you for your review Christine. It is great to hear you are happy with the service you received from us at Restore
Gentleman who undertook the delivery…
Gentleman who undertook the delivery was polite, efficient and effective.
20. Juni 2026
Antwort von Restore Information Management
Thank you for your review Catherine. It is great to hear you are happy with the service you have received from Restore
Antwort von Restore Information Management
Thank you for your review Shaun, It is great to hear you are happy with the service you have received from us
Antwort von Restore Information Management
Hi, thank you for your review, we are greatly pleased to hear of your happiness with the service provided
Do not have a problem with the company…
Do not have a problem with the company or the service staff are always friendly and helpful and service is first class
20. Juni 2026
Antwort von Restore Information Management
Thank you for your review Jennifer, It is great to hear you are happy with the service you have received from us
Antwort von Restore Information Management
Hi Priyanka, thank you for your review, we are greatly pleased to hear of your happiness with the service provided
query was resolved satisfactory
even though we were billed in error and my email did not reach the team due to their firewall protection for attachments , when i called to discuss the matter the response was perfect. it was resolved quickly as expected. we have worked with this company for many years and this is the only time we've had a query
18. Juni 2026
Antwort von Restore Information Management
Thank you for your review. We are pleased to hear your query was resolved to your satisfaction.
Always helpful and quick to answer.
19. Juni 2026
Antwort von Restore Information Management
Hi Lee, thank you for your review, we are greatly pleased to hear of your happiness with the service provided
Antwort von Restore Information Management
Thank you for your review Neil, It is great to hear you are happy with the service you have received from us
They were very helpful and responsive…
They were very helpful and responsive with my request. Great customer service experience.
12. Juni 2026
Antwort von Restore Information Management
Hi, thank you for your review, we are very happy to hear of your satisfaction with the service provided to you
Very good team
Very good team. They provided us with excellent customer service and were extremely helpful throughout. Thank you to everyone at the Restore Help Desk and to all the warehouse team, especially the drivers. Your hard work and support are greatly appreciated.
Keep up the excellent work!
16. Juni 2026
Antwort von Restore Information Management
Hi Faycal, thank you for your review, we are greatly pleased to hear of your happiness with the service provided
Staff very helpful and gave good advice.
13. Juni 2026
Antwort von Restore Information Management
Thank you for your review Betty, It is great to hear you are happy with the service you have received from us
Antwort von Restore Information Management
Hi James, thank you for your review, we are greatly pleased to hear of you happiness with the service provided
Great customer service fast collection…
Great customer service fast collection no issues.
12. Juni 2026
Antwort von Restore Information Management
Hi, thank you for your review, we are very happy to hear of your satisfaction with the service provided to you
Antwort von Restore Information Management
Thank you for your review Sandra, It is great to hear you are happy with the service you received from us
Antwort von Restore Information Management
Thank you for your review Victoria. It is great to hear you are happy with the service you have received from Restore
Antwort von Restore Information Management
Thank you for your review Claire. It is great to hear you are happy with the service you received from Restore
Response time
4. Juni 2026
Antwort von Restore Information Management
Hi George, thank you for your review, we are greatly pleased to hear of you happiness with the service provided
So funktioniert Trustpilot
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Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.