it’s truly like a work of art. It’s incredibly eye-catching, beautifully crafted, and has become one of my favorite design elements in the space. When my order arrived, the switch was missing two sc... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
False Advertising and Fake Materials. I ordered a brass chandelier that was rather expensive. The item was advertised as a solid brass chandelier with prism glasses. The item I received not only d... Mehr ansehen
Unternehmen hat geantwortet
I received the product in a timely manner and I’m very satisfied with it. The dimmer knob and switch plate that I ordered is beautiful and really well made. I placed another order after. The customer... Mehr ansehen
Unternehmen hat geantwortet
Solid metal and looks as depicted, arriving in good time with nice packaging. Quality seems about commensurate with price. The electrical parts aren't identified with brand name like Leviton or L... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Beleuchtungsgeschäft
- Geschäft für Dekoration und Inneneinrichtung
- Innenarchitekt
- Leuchtmittelhersteller
- Lichtgroßhändler
Vom Unternehmen geschrieben
Residence Supply specializes in masterfully crafted lighting fixtures that fuse artistry with functionality. Born from a local lighting aterlier in Miami, our designs enhance spaces, ensuring every room not only shines brighter but feels warmer. Experience the blend of passion, precision, and unparalleled aesthetics with each of our creations. Our hand-crafted fixtures are more than just products; they are an experience. From the moment you engage with us, you'll sense the difference. Personalized customer interactions, meticulous attention to detail, and a genuine care for your vision form the cornerstone of our ethos. Whether you're looking for a centerpiece or a subtle accent to a room, we strive to bring your imagination to life, infusing each space with warmth, elegance, and a touch of Miami's sun-kissed charm.
Kontaktinformationen
Miami, Vereinigte Staaten
- +1 (786) 269-2675
- help@residencesupply.com
- www.residencesupply.com
4.2
Gut
622 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Love these!
Very high quality pieces that make the house unique. We've received many compliments on them since they are statement pieces. Their customer service was very responsive and friendly. One of our outlets had an error and they sent a replacement out immediately. We'll definitely be ordering more pieces as we continue to update our house.
1. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Residence Supply
Hi Allie,
Thank you so much for sharing your experience. We’re thrilled to hear that the pieces have made your home feel unique and that they’ve received so many compliments as statement features. It’s also great to know our team was responsive and quick to send a replacement when needed. We truly appreciate your trust and look forward to helping you as you continue updating your home.
Sincerely,
Residence Supply
Beautiful hardware
Beautiful hardware, outstanding customer service, couldn’t be more pleased. We will for sure be shopping here again to outfit the rest of our lighting hardware. Many thanks!
31. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Residence Supply
Hi Melody,
Thank you so much for your kind words. We’re thrilled to hear that you’re pleased with the hardware and our customer service. Knowing you plan to return to outfit the rest of your lighting hardware truly means a lot to us — many thanks right back to you!
Sincerely,
Residence Supply
Everything turned out fine
Everything turned out fine, but it took an awful long time to receive my order. But, I’d certainly recommend these products. Very high quality.
1. November 2025
Bewertung ohne vorherige Einladung
Antwort von Residence Supply
Hi Marc,
Thank you for sharing your feedback. We’re glad to hear that everything turned out well and that you’re happy with the quality of the products. We do apologize for the longer delivery time — delays on the courier’s end are unfortunately outside of our control, but we truly appreciate your patience and your recommendation!
Sincerely,
Residence Supply
Amazing Customer Service
I was looking for a specific wireless light in a style that didnt look like i bought it at a dollar store. Working with Residence Supply and Joseph in perticular, made it happen. They provided me with options, and communication was always present.
29. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Residence Supply
Hi Christian,
Thank you so much for sharing your experience. We’re really glad to hear that we were able to help you find a wireless light that matched your style expectations. It’s great to know that Joseph provided helpful options and consistent communication throughout the process — we’ll be sure to pass along your kind words to him.
Sincerely,
Residence Supply
I love my lamp, obviously
I love my lamp! It is a statement for my living room and excellent quality!
28. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Residence Supply
Hi Sarah,
Thank you so much for your review. We’re thrilled to hear that you love your lamp and that it makes a statement in your living room. It’s wonderful to know you’re enjoying the quality as well!
Sincerely,
Residence Supply
live personal assitance
I have utilized the website to purchase everything, but residence supply contacted me directly by email - David A. has been with me since I started purchasing what was needed for the home construction. he is awesome - and gives comfort in getting what you need.
2. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Residence Supply
Hi there,
Thank you so much for sharing your experience. We’re really glad to hear that David has been there to support you throughout your home construction journey. Providing guidance, reassurance, and a smooth purchasing experience is exactly what we aim for, and we’re happy to know he helped make the process more comfortable for you. We’ll be sure to share your kind words with him!
Sincerely,
Residence Supply
Excellent produit !
Excellente variante de la marque originale. Livraison très rapide et produit de haute qualité.
Je recommande !!
23. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Residence Supply
Bonjour Marco,
Merci beaucoup pour votre retour. Nous sommes ravis d’apprendre que vous appréciez cette excellente variante de la marque originale, la livraison très rapide ainsi que la haute qualité du produit. Nous vous remercions sincèrement pour votre recommandation :)
Cordialement,
Residence Supply
Check their refund and return policy…
Check their refund and return policy first and make sure your item is correct. If you're uncertain - just buy from some where else and save yourself the headache of going through a return with them - they will find a way to rip you off.
18. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Residence Supply
Hi Jared,
We’re sorry to hear about your frustration. As confirmed by our Warehouse Manager, the switches returned were wrapped in a single layer of bubble wrap, which unfortunately caused scratches and damage to the plates during transit. As stated in our Return Policy, items must be returned in their original condition and original packaging to be eligible for a full return.
For full transparency, you can review our complete Return Policy here: https://residencesupply.com/pages/return-policy
Sincerely,
Residence Supply
Great customer service and fast…
Great customer service and fast delivery.
1. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Residence Supply
Hi Michael,
Thank you so much for your review. We’re happy to hear that you experienced great customer service and fast delivery — we truly appreciate you taking the time to share this!
Sincerely,
Residence Supply
Great communication
I’ve ordered multiple items which were excellent. My last item was on back order. Communication was great keeping me informed on the expected date of arrival.
17. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Residence Supply
Hi Nicky,
Thank you so much for sharing your experience. We’re glad to hear that you’ve been happy with your previous orders and that our team kept you well informed while your last item was on backorder. Clear communication is important to us, and we truly appreciate your understanding and continued support.
Sincerely,
Residence Supply
Overall great customer service
I was quite worried that my package had been lost as it had been several weeks past due; however, Sarah from customer services responded to my many inquires with grace and patiences.
Solid products, but more importantly attentive customer service, which will likely keep me as a customer.
15. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Residence Supply
Hi Ramon,
Thank you so much for taking the time to share your experience. We’re really glad to hear that Sarah was able to support you with patience and care during the delay — we know how concerning that situation can be, and it’s great to know her attentiveness made a difference. We also truly appreciate your kind words about our products and customer service, and we’re grateful for the opportunity to continue serving you.
Sincerely,
Residence Supply
Service was great
Service was great. Extremely helpful and efficient. Couldn’t have asked for better. Great job
16. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Residence Supply
Hi Betty,
Thank you so much for your kind words. We’re really happy to hear that our team was helpful and efficient and that your experience exceeded expectations. Feedback like this truly motivates us — we appreciate you taking the time to share it.
Sincerely,
Residence Supply
Quality of products are good
Quality of products are good, customer service is prompt and knowledgeable. Shipping took a while but that was what I chose.
10. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Residence Supply
Hi Ted,
Thank you so much for your review. We’re glad to hear that you’re happy with the product quality and that our customer service was prompt and knowledgeable. We also appreciate your understanding regarding the shipping timeline and are grateful you chose the option that worked best for you.
Sincerely,
Residence Supply
The best !!!!
15. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Residence Supply
Hi Bryan,
Thank you so much! We truly appreciate the love and are so glad you had a great experience with us!
Sincerely,
Residence Supply
Just love this chandelier
Just love this chandelier, fit my small room above the dinning table. Simple and elegant design. Light is soft and comfortable, but enough for lighting the area that I want. Excellent choice.
14. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Residence Supply
Hi Pam,
Thank you so much for sharing your feedback. We’re delighted to hear that the chandelier was a perfect fit for your space and that you’re enjoying its simple, elegant design. It’s wonderful to know the lighting feels soft and comfortable while still providing just the right amount of illumination for your dining area.
Sincerely,
Residence Supply
Helped so quickly when there was a bit…
Helped so quickly when there was a bit of damage from shipping on my light. They sent a whole new light as a replacement!
14. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Residence Supply
Hi Bri,
Thank you so much for sharing your experience. We’re really glad to hear that our team was able to assist you quickly and get a replacement light sent out right away. We appreciate your understanding and are happy we could make things right for you.
Sincerely,
Residence Supply
Items are beautiful
Items are beautiful, just what I wanted for my master bathroom. Very easy to do business with.
19. November 2025
Bewertung ohne vorherige Einladung
Antwort von Residence Supply
Hi Lauren,
Thank you so much for your kind words. We’re thrilled to hear that the items were exactly what you were looking for and that they’re a perfect fit for your master bathroom. We’re also glad you found the process easy — that means a lot to us.
Sincerely,
Residence Supply
I like my pendant
13. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Residence Supply
Hi Ivan,
Thank you so much for your review. We’re happy to hear that you’re enjoying your pendant and appreciate you taking the time to share your feedback.
Sincerely,
Residence Supply
Beautiful light switches
Beautiful light switches. The knurled dimmer knobs are unique and I enjoy the "click" sound when dialing on and off.
13. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Residence Supply
Hi there,
Thank you so much for sharing your feedback. We’re thrilled to hear that you love the design of the light switches and the unique knurled dimmer knobs. It’s great to know that even the tactile details, like the satisfying click, added to your experience.
Sincerely,
Residence Supply
Joseph made the experience better
Joseph made the experience better. good customer service
12. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Residence Supply
Hi Monte,
Thank you so much for your review. We’re glad to hear that Joseph helped make your experience even better — providing great customer service is always our goal, and we’ll be sure to share your kind feedback with him!
Sincerely,
Residence Supply
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.