Placed an order and it was never received. I reached out several times and eventually had a response but then it led no where. I continued to email but again no response.
Unternehmen hat geantwortet

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Placed an order and it was never received. I reached out several times and eventually had a response but then it led no where. I continued to email but again no response.
Unternehmen hat geantwortet
Pretty good communication thru out the construction or creation of Violet. Also were willing to bring back sometime I'd seen a couple years ago
Unternehmen hat geantwortet
RealDoll has top quality products. I’ve been a customer for over 20 years now and keep coming back. Nothing beats a RealDoll!
Unternehmen hat geantwortet
Realdoll est une entreprise très sérieuse concernant la qualité de ses produits mais aussi la relation client. Pendant un moment, à cause de soucis temporaires empêchant l’expédition vers l’europ... Mehr ansehen
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
Nearly thirty years later, RealDoll products are still designed, sculpted, painted, assembled, and finished by hand inside the Las Vegas studio — by an in-house team of artists, fabricators, engineers, and roboticists. RealDoll has never been an adult company. It is an art studio that became a materials science company, then a robotics and AI company — in that order. The work has been the subject of movies, documentaries, and serious cultural conversation, and the founder has personally sculpted the majority of the figures the company has ever shipped.
The purpose has stayed the same since day one. RealDoll believes the future of intimacy should feel more human, not less, and that curiosity and play, amplified by AI, are how to get there.
Today, the company is launching its next chapter: an AI companion platform designed for skill building and intimacy exploration, alongside a new generation of intimacy hardware — and the safety, quality, and integrity standards a category like this has needed for a long time.
Our core product offerings remain an essential part of our process. The worlds most realistic companion dolls, dildos, and pleasure sleeves. As seen on Vanity Fair, Slutever, and more international news outlets.
Realdoll leads with it's core values of curiosity, companionship, and the private work of exploring what intimacy means.
Almost three decades in.
Still building.
Designed and manufactured in Las Vegas. Sculpted by hand.
Las Vegas, Vereinigte Staaten
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
RealDoll has top quality products. I’ve been a customer for over 20 years now and keep coming back. Nothing beats a RealDoll!

Antwort von RealDoll
Placed an order and it was never received. I reached out several times and eventually had a response but then it led no where. I continued to email but again no response.

Antwort von RealDoll

Antwort von RealDoll
Dear realdoll. Thank you very much. The realdoll great one. I am appreciate it for everything you do it. I am love the realdoll a lot. Everything you do it great one. The products so great one. Thank you a lot.

Antwort von RealDoll
Pretty good communication thru out the construction or creation of Violet. Also were willing to bring back sometime I'd seen a couple years ago

Antwort von RealDoll
I purchased a Jones dildo from RealDoll back in 2023 and, like many other customers at that time, I experienced some issues with my order. Looking back, I was one of the fortunate ones because I did eventually receive it, and my friend, who streams on Chaturbate, absolutely loved it. Even without custom colouring, the quality of the silicone and the attention to detail were exceptional.
Fast forward a few years, and Sue, the new CEO of RealDoll, replied to my review. She openly acknowledged the company's previous problems and explained that she had been brought in to turn the business around, rebuild trust, and address historic issues experienced by customers.
I was understandably a little sceptical at first, but after exchanging several emails with Sue, we reached an agreement and she kindly offered to send me a brand-new Dirk dildo free of charge, including international shipping.
A few weeks later, it arrived. The Dirk is genuinely a work of art. The silicone feels incredibly high quality, something my friend also commented on when using my previous purchase. The paintwork and detailed veining make it look remarkably realistic and lifelike compared with other products on the market. After researching a number of brands, I genuinely believe RealDoll is one of the only companies producing products to this level of quality and realism.
Although my first experience with RealDoll was far from perfect, Sue has demonstrated that she is genuinely committed to turning the company around and making things right for customers. Based on my recent experience, I would encourage anyone who still has concerns because of older negative reviews to reach out to RealDoll directly.
I would absolutely consider purchasing another dildo or other products from their website in the future.
Thank you very much, Sue, for your professionalism and for restoring my confidence in the company.

Antwort von RealDoll

Antwort von RealDoll
I purchased Dirk as a surprise for my wife. Dirk arrived at our door in less than two weeks from the day we ordered him. We have a large collection of toys and Dirk is the most realistic toy making it the greatest addition. My loves the feel and size of Dirk as he hits all the rights spots for her.

Antwort von RealDoll
Extremely high quality product, with surprisingly fast shipping. Packaging was secure and discrete.

Antwort von RealDoll
Realdoll est une entreprise très sérieuse concernant la qualité de ses produits mais aussi la relation client.
Pendant un moment, à cause de soucis temporaires empêchant l’expédition vers l’europe sur leur site, ils m’ont réalisé une commande sur mesure avec les 20% de réduction (offre du printemps).
Le prix est certes élevé mais la qualité a un coup.
En effet on obtient des produits premium très bien finis. La sensation est proche de la peau.
Le site realdoll.com est bien conçu. C’est clair et on navigue assez facilement. On trouve rapidement ce que l’on cherche.
Je recommande Realdoll entreprise de luxe de jouets pour adultes.

Antwort von RealDoll
Good communication, good support, they really go the extra mile. would recommend shopping here again. They are also getting into Robotics which is good.

Antwort von RealDoll
I had three conversations online with Deborah I believe, she was very helpful in getting me the parts that I needed to repair my doll

Antwort von RealDoll

Antwort von RealDoll
As of 2026 I have no complaints with this company. I ordered from here and I got my product when it was suppose to be delivered. Excellent company.

Antwort von RealDoll
It is by far the best dildo my wife and I have ever purchased. It’s so realistic that my wife, coming from a heterosexual background, has told me multiple times that there is simply NO difference at all. Delivery took just two and a half weeks, and the customer service is a solid 5 stars. Discreet, fast, and premium. Plus, if there’s ever an issue, you can reach out to them and get an immediate solution! We bought the Rockwell, and it has the perfect size and girth. The only thing I’d love to see is for them to create a vaginal insertable Vac-U-Lock adapter alongside their strap-on harness to attach the dildo

Antwort von RealDoll
I had to wait around half year for the SenseX. There was a paper in the box: How to download the app to my phone and a link to a video about its use. The downloading link is not existing and the video channel is terminated. The technical department didn’t reply after 5 weeks. Many people complained that their app is heavily bugged. There was a charger in the box, but there isn’t instruction about the meaning of its lights.

Antwort von RealDoll
Sent me the completely wrong colour and type of sense X. I had to pay for delivery and I paid $600 for this! Customer service is slow and doesbt response that quick i always have to chase up things. The item broke within the first few days and I still am awaiting to hear contact about a reimbursement.

Antwort von RealDoll
Complete scam company. Waited nearly 6 months for 1 item. Luckily I got my refund via bank.

Antwort von RealDoll
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