Raymour & Flanigan - West Springfield Bewertungen 

303
TrustScore 4.5 von 5

4.7

895 Riverdale Street, 1089 West Springfield, MA, US


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Ilana was outstanding. She was very patient and kind in helping my 79 year-old mother in understanding how the power lift chairs work. She was professional and we didn’t feel like we were being pre... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I would like to thank Vana, the sales associate who helped us choose the right fit in furniture for us. She went above and beyond to fill our needs. She was so lovely, personable and knowledgeable wi... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I was able to talk with a real live young woman about my situation. She was informative, realistic in what she could do to help me with my problem. I believe her name was Winnie in the service departm... Mehr ansehen

Bewertet mit 2 von 5 Sternen

I wasn’t happy with salesman. One of the first things he said was we have a lot of those chairs in stock. After I chose one he repeated he had them in stock. To me that meant they were available to t... Mehr ansehen


Unternehmensdetails

  1. Möbelgeschäft
  2. Schlafzimmermöbelgeschäft
  3. Kindermöbelgeschäft
  4. Haushaltswarengeschäft
  5. Innenarchitekt
  6. Matratzengeschäft

Vom Unternehmen geschrieben

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Kontaktinformationen

  • 895 Riverdale Street, 1089, West Springfield, MA, Vereinigte Staaten

  • 4137269990

4.7

Hervorragend

TrustScore 4.5 von 5

303 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 0 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.7

Alle Bewertungen

(303)

4'299 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Laura cunha was very delightful and…

Laura cunha was very delightful and EXTREMELY knowledgeable in ALL furniture in the store she listened to all that I wanted in a couch /love seat. It was a pleasure to have such a wonderful person to make my experience shopping so pleasurable. She is a real asset to your company!!!! if you have an employee of the month, please sign her up for that because she was incredibly helpful and I would come back again and ask for her in a heartbeat. Great sense of humor and a delightful young woman. Thank you, Patti Kopec.

3. März 2023
Bewertet mit 5 von 5 Sternen

Tony was awesome!

Tony was awesome! Super friendly, knowledgeable and professional. Made the shopping experience such a pleasure. He has an authenticity about him that can be rare in salespeople.

13. Februar 2023
Bewertet mit 3 von 5 Sternen

In store experience > online experience

In store experience - excellent. The salesperson - Denise - was extremely cordial, knowledgeable, and patient - and not at all pushy, which is something that I usually expect and dread in these retail encounters.

Online experience - a little clunky. These days immediate confirmation emails after a purchase are pretty much standard, so to not receive one nearly twelve hours after a transaction - and not a minor one at that - is a little frustrating. Insult to injury, attempts at getting information about the transaction via the online “customer service portals” feels fruitless because they lead to dead ends.

Also, the packaged specs (height, weight) for certain items (bed frames, bookcases) online might be useful for customers in deciding whether to do pickup or delivery.

11. Februar 2023
Raymour & Flanigan - West Springfield-Logo

Antwort von Raymour & Flanigan - West Springfield

KL, we are sorry to hear about your online experience. If you like to talk with us further feel free to email your order # and details to rfcare@raymourflanigan.com and we will reach out to you as soon as we can. -Jeff

Bewertet mit 5 von 5 Sternen

Our salesman

Our salesman, Khamauri, was very knowledgeable about the bedding we were interested in, gave us options, but not at all pushy.
Let us know what to do if there were any issues.
Very nice guy.

29. Januar 2023
Raymour & Flanigan - West Springfield-Logo

Antwort von Raymour & Flanigan - West Springfield

Thank you Shirleyfor your 5 star rating! We're happy to hear your sales person was so knowledgeable and made your experience feel easy!! Enjoy your new furniture. -Jeff V.

Bewertet mit 5 von 5 Sternen

Large selection of quality furniture…

Large selection of quality furniture and professional low pressure sales staff made a 5 star experience for me.

30. Januar 2023
Raymour & Flanigan - West Springfield-Logo

Antwort von Raymour & Flanigan - West Springfield

Thank you for taking the time to leave a review, Joe! We're happy to hear that our team was professional and gave you space to shop comfortably!! Enjoy your new furniture. -Jeff V.

Bewertet mit 5 von 5 Sternen

Our salesman William went above and…

Our salesman William went above and beyond to help us. I can not thank him enough!!

30. Januar 2023
Raymour & Flanigan - West Springfield-Logo

Antwort von Raymour & Flanigan - West Springfield

Hi Diane,
Thank you for your great feedback. We're happy to hear your sales person went above and beyond your expectations!! Enjoy your new furniture. -Jeff V.

Bewertet mit 5 von 5 Sternen

Salesman extreamly helpful polite and…

Salesman extreamly helpful polite and thorough.Also i had plenty of choices of the item i was looking for.

28. Januar 2023
Raymour & Flanigan - West Springfield-Logo

Antwort von Raymour & Flanigan - West Springfield

Thank you for taking the time to leave this positive review. We are delighted to hear that our salesman was helpful, polite, and thorough, and that you had a great selection of items to choose from. -Jeff V.

Bewertet mit 5 von 5 Sternen

Donna Certo made ALL the difference

Donna Certo made ALL the difference. Such a pleasure working with her. She did all the right things. It's obvious she has a lot of experience in customer service. We really like her, and because of her we will first consider Raymour and Flanigan for future purchases.

28. Januar 2023
Raymour & Flanigan - West Springfield-Logo

Antwort von Raymour & Flanigan - West Springfield

Thank you for taking the time to leave a review about your experience. We are delighted to hear that your sales person provided you with exceptional customer service and made a lasting impression. We look forward to serving you again in the future! -Jeff V.

Bewertet mit 5 von 5 Sternen
Raymour & Flanigan - West Springfield-Logo

Antwort von Raymour & Flanigan - West Springfield

Thank you for taking the time to leave a review, John! We're happy to hear that your sales associate was friendly and gave you space to shop comfortably!! Enjoy your new furniture. -Jeff V.

Bewertet mit 5 von 5 Sternen

No pressure

No pressure, lots of education. Pleasant experience overall!

16. Januar 2023
Raymour & Flanigan - West Springfield-Logo

Antwort von Raymour & Flanigan - West Springfield

Thank you Jeanne P for your review. It's great to hear that our team was a pleasure to work with! Enjoy your new furniture. -Jeff V.

Bewertet mit 5 von 5 Sternen

I made an online purchase and the Sales…

I made an online purchase and the Sales Rep that assisted me Angel was beyond helpful. He made my transaction seamless. Thank you!

15. Januar 2023
Raymour & Flanigan - West Springfield-Logo

Antwort von Raymour & Flanigan - West Springfield

Thank you Ivy Rom for your review. We're glad to hear that your online purchase was seamless! Enjoy your new furniture. -Jeff V.

Bewertet mit 5 von 5 Sternen

Looking for a bed

We were looking for a bed and Deb Piskor was very helpful.

17. Dezember 2022
Raymour & Flanigan - West Springfield-Logo

Antwort von Raymour & Flanigan - West Springfield

Thank you Norman Desmarais Jr for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! Enjoy your new mattress! -Jeff V.

Bewertet mit 5 von 5 Sternen

Jose from the West Springfield store…

Jose from the West Springfield store was very helpful, extremely patient and professional! Highly recommended consulting him for any future purchases at Raymour.

1. Dezember 2022
Raymour & Flanigan - West Springfield-Logo

Antwort von Raymour & Flanigan - West Springfield

Thank you for taking the time to leave a review, Maritza! We're happy to hear that your sales associate was helpful and patient!! Enjoy your new furniture. -Jeff V.

Bewertet mit 5 von 5 Sternen

Good

Good
Very professional

26. November 2022
Raymour & Flanigan - West Springfield-Logo

Antwort von Raymour & Flanigan - West Springfield

Thank Laila for your kind words. We're glad to hear our team was so professional!! -Jeff V.

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