I ordered a pair of heelys today and paid by PayPal. I then got an email from Rawk stating that there is a problem with my order and when they checked the box to dispatch it had 2 left feet and there... Mehr ansehen
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Das sagen Bewerter
I am revising this - it seems they trade under different names i.e Skatehut/Skatesale/Rawk. I give three stars as it would be easier for communicating if we knew this. Son very pleased though as his... Mehr ansehen
I bought a stunt scooter and expected to receive it on 2 October. I have emailed twice to seek an update on delivery status with no response. I cannot find a telephone number. I don’t really mind when... Mehr ansehen
Unternehmen hat geantwortet
Site and product easy to access. Delivery very good but the packaging for the rather large product needs to be more robust. Although the item was not damaged in any way the rather flimsy packaging of... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Rawk stock 1000's of the best Stunt Scooters, Skates, Skateboards, Heelys & More! For same day despatch, 1 Hour Time Window for Delivery & FREE Reward Points with Every Order… choose Rawk.com
Kontaktinformationen
5C New Orchard, Guildhall Mews, Poole, Dorset, BH15 1LY, Poole, Vereinigtes Königreich
- 01202 679966
- info@rawk.com
- www.rawk.com
2.0
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783 Bewertungen
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Das haben sich andere Leute angesehen
Quick and exactly what it said on the tin, happy with my boys birthday present
The order came when stated as it was quite important we received the order as it was for my boys birthday
11. März 2014
Bewertung ohne vorherige Einladung
Rawk are excellent to buy from. Super fast delivery, great prices!
7. März 2014
Bewertung ohne vorherige Einladung
very good exactly what I was looking for
Bought the rollerskates for my daughter and she loves them. They arrived super quick and fit perfectly. Great buy!!!!
7. März 2014
Bewertung ohne vorherige Einladung
Excellent service and superb product
Excellent service and superb product. Customer service, delivery and most important the quality of the product all these are perfect so to say. However would have loved to get free delivery.
5. März 2014
Bewertung ohne vorherige Einladung
Antwort von Rawk
Hi BidD,
Thank you very much for the review. We're all chuffed that you're so happy our customer service, the delivery of the item and the quality of the product you ordered.
We'd love to be able to offer free delivery to all our customers too :) But we sure do try to make all our delivery charges as reasonable and competitive as possible.
Everyone at Rawk hopes you're enjoying your product and that we hear again from you soon.
Best wishes,
Tom
Rawk.com
Delivery expenses very very expensive.
The product was perfect,especially because I could not find it anywhere in my country. Seems to be a special brake pads. However, the delivery expenses were very very expensive, nearly five times the price of the product. Somewhat exaggerated. Thanks for the stickers.
4. März 2014
Bewertung ohne vorherige Einladung
Antwort von Rawk
Thank you very much for the review and for getting in touch Mr Valero,
It's so great to hear that the product you ordered from us was perfect and what you were after.
I'm sorry you feel the cost of the delivery was expensive. However, as we are based in the U.K, delivery to Spain is not cheap. I do realise though that when ordering a brake at £5, the cost may seem high.
I will be passing on your comments to our customer services team and we will discuss international shipping and courier costs to see if any changes can be made.
We're very happy you like the stickers though :)
Many thanks again and best wishes,
Tom
Rawk.com
Great, quick service
Very efficient service, skates arrived very quickly.
4. März 2014
Bewertung ohne vorherige Einladung
Antwort von Rawk
Thank you Belinda,
Very cool to hear the skates arrived quickly.
We hope you like them.
Many thanks,
Tom
Rawk.com
Excellent service!
I was very happy with the whole shopping experience from Rawk. Skates were as described and arrived quickly as promised. 😊
25. Februar 2014
Bewertung ohne vorherige Einladung
Antwort von Rawk
Thank you very much for the review Meryl,
It's always great to hear when our customers have a happy, complete shopping experience with us at Rawk.com..
We hope you're enjoying your skates.
Best wishes,
Tom
Rawk.com
Rawk - excellent product excellent service
Roller blades I brought for my grandson were excellent service from hawk excellent particularly liked hour delivery slot as saved me staying in all day - will definitely recommend Hawk
25. Februar 2014
Bewertung ohne vorherige Einladung
Antwort von Rawk
Thank you for the review Mrs Lee,
We're so happy you're happy with the service when ordering and receiving your grandson's skates.
We hope he likes them!
Thank you for recommending us.
Best wishes,
Tom
Rawk.com
Fantastic communication, Fast delivery and Fab Products :)
Communication about the products when needed.
Fast delivery
Fantastic Products and reasonable prices.
20. Februar 2014
Bewertung ohne vorherige Einladung
Antwort von Rawk
Thank you for the review Mrs Hudson,
Great to hear the positive comments about our communication, delivery and products.
Many thanks again and best wishes,
Tom
Rawk
brilliant fast service, one delighted child. would recommend.
18. Februar 2014
Bewertung ohne vorherige Einladung
Antwort von Rawk
Thank you so much for the review Rachel,
It's always cool to hear when items are delivered quickly, and it's even better to hear when we've been able to help make a child delighted with their new Heelys.
Thank you would recommending us and we hope to hear from you again.
Best wishes,
Tom
Rawk
Professional, fast, efficient, reliable and informative buisness.
Ordering was straight forward and simple, information on the product I ordered was easy to find. An email was sent straight away confirming details and expected delivery day/time. I was then updated daily from the supplier and the parcel company letting me know the EXACT day and time that my parcel would arrive. I was very impressed by this professional, efficient and fast service. I don't normally write reviews but on this occasion I feel I must. Very impressed, this is how easy ordering should be which in turn will most definitely mean I will order again with absolutely no hesitation. 5 stars all the way.
18. Februar 2014
Bewertung ohne vorherige Einladung
Antwort von Rawk
Good morning Karen,
WOW, what a review! Thank you so, so much.
It sure makes our day when we hear such positive and happy comments.
It's great to hear you're happy with the service.
We can't thank you enough for the awesome review.
Best wishes,
Tom
Rawk
Excellent customer service!
Rawk happend to deliver two left skates. Dealt with it immediately, completely fuss (and cost) free. Also impressed by DPD, who comes with excellent delivery options and transparency.
Will certainly buy from rawk again.
18. Februar 2014
Bewertung ohne vorherige Einladung
Antwort von Rawk
Good morning Mr Hagstroem,
Thank you very much for getting in touch and for your review.
I'm sorry to hear that two left skates were in the box, but I'm so happy to hear that we were able to resolve it for you fuss (and cost) free :)
It's also good to know that you were impressed with our couriers, DPD.
We all hope you're happy with the skates.
Best wishes,
Tom
Rawk
Good service, drop the scooters
delivery was really fast and reasonably priced but i did not appreciate scooter related stickers, company need to be more personal and think about their customers interests.
11. Februar 2014
Bewertung ohne vorherige Einladung
Antwort von Rawk
Hi Lauren,
Thank you so much for the order and your review.
I must admit, this is the first time we've heard anyone be unhappy with the free stickers we give away as a gift to our customers with all our orders. But it's always great to hear from our customers whether it's positive or negative.
When designing the sheet, we did try to add a mix of stickers which is why there are scooter stickers, as you've mentioned, but also skateboard, skates, and Rawk branded stickers, as well as an iphone cover.
We did try to pick something for everyone with the space we had.
Of course, it is good to know you were pleased with the service and fast delivery.
I'll raise your concerns regarding your free gift, but unfortunately, as scooters are one of the most popular items in the country, we won't be able to drop them, as you suggest :)
Many thanks again, and we really hope you're enjoying your item(s).
All the best,
Tom
Rawk
Easy, perfect and quick despatch
Great site - easy to use and roller skates were as described and arrived very quickly
9. Februar 2014
Bewertung ohne vorherige Einladung
Antwort von Rawk
Thank you Gaynor,
Everyone at Rawk is so happy you like the site and that the skates arrived quickly.
Thanks again!
Best wishes,
Tom
Rawk
Speedy delivery and Fab skates
The skates arrive in good time and were exactly as described. The are a little narrow for my daughters wide foot, but with some waggling of the plastic to loosen it up they are more comfortable. She is really happy with them and skates around the house in them!
6. Februar 2014
Bewertung ohne vorherige Einladung
Antwort von Rawk
Hi MissCheeva,
Thank you for getting in touch and for the review.
We're all really happy to hear the skates arrived quickly and as described. We do try our hardest to get our descriptions of items as close as match as possible,
Sorry to hear your daughter's feet were a bit wide for the skates initially, but it's great to hear they're comfortable now and that she's really happy with them.
Best wishes,
Tom
Rawk
Skate tastic
Very good and fast delivery, will use again.
4. Februar 2014
Bewertung ohne vorherige Einladung
Antwort von Rawk
Awesome!
Thank you for the cool review :)
All the best,
Tom
Rawk
Excellent company to deal with
Excellent service and brilliant product. Definitely deal with this company again. Thank You RAWK!!
4. Februar 2014
Bewertung ohne vorherige Einladung
Antwort von Rawk
No, thank *you* Elaine!
It's great to hear you're happy with the service and product.
We're looking forward to hearing from you again.
Thanks,
Tom
Rawk
Does what it says
The delivery was quick and my daughter is delighted with her Heeleys! Good Job
31. Januar 2014
Bewertung ohne vorherige Einladung
Antwort von Rawk
Thank you Mrs Hutton,
So great to hear your daughter is happy with her Heelys and that they arrived quickly.
Many thanks,
Tom
Rawk
Great service!
Ordered a scooter for my son as he was spending his Christmas money - great service received, regular updates with regard to dispatch and delivery. Would definately order from Rawk again.
30. Januar 2014
Bewertung ohne vorherige Einladung
Antwort von Rawk
Good afternoon Mrs Haddow,
Thank you very much for the great review.
We all hope your son is enjoying his scooter and please do let us know if there is anything you're after from Rawk in the future.
Best wishes,
Tom
Rawk
Extremely friendly and the most helpful advice given so I got the right purchase.
I would highly recommend RAWK, they are so helpful and knowledgeable, I bought Lilly-mae a pair of heelys for Christmas, first time for this sort of purchase. The lady at RAWK guided me to the right purchase as Lilly-mae was a beginner, and gave full advice on the item to give me piece of mind. It was actually the Monday before Christmas and I really thought there was no way I was going to be able to get these for her, and disappointing a child on Christmas is the worse feeling. So pleased I came across RAWK they had so much stock in and I was able to pick up my item within 20 minutes. When you come to buy such footwear, give RAWK a call first.
24. Januar 2014
Bewertung ohne vorherige Einladung
Antwort von Rawk
Thank you very much Mrs Wilson,
So great to hear our staff were able to help, advise and give you piece of mind when ordering Lilly-mae's first pair of Heelys.
It's always our pleasure to help as best we can, to get you the perfect item or gift.
We're so happy to hear we were able to help avoid any disappointment at Christmas.
Thank you so much for recommending us.
We hope to hear from you again.
Kindest regards,
Tom
Rawk
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