They have refused on multiple occasions to approve repair for a simple replacement alternator which two separate reputable dealers have now diagnosed. They are evasive and obstructive to the point tha... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
They have refused on multiple occasions to approve repair for a simple replacement alternator which two separate reputable dealers have now diagnosed. They are evasive and obstructive to the point tha... Mehr ansehen
Unternehmen hat geantwortet
RAMP has always been able to sort me out. Work has always been done on my testa both communicating over 1Link. Last claim was helped by Brain, absolute legend!
Unternehmen hat geantwortet
Aleena was very helpful. She explained the warranty process to me and offered to book the car into a garage for the fault to be diagnosed. She then sent me a step by step guide which was very helpful... Mehr ansehen
Unternehmen hat geantwortet
Called to have the vehicle inspected with possible cosmetic repair a week before expiry of the plan. Chloe, in customer services, dealt with my request efficiently and swiftly. This sort of customer s... Mehr ansehen
Unternehmen hat geantwortet
We provide a range of innovative repair and maintenance plans throughout the UK.
21 Commerce Road, Lynch Wood, PE2 6LR, Peterborough, Vereinigtes Königreich
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Jags made booking a service really easy and was brilliant, a credit to the company

Antwort von RAMP Limited
Made a booking through RAMP into Halfords because of smoking engine. Halfords have said they can't find anything wrong, despite the engine smoking.
Called RAMP for follow up, they have said that we should not drive the car and can't take it to the garage for further diagnostics, only way to replicate the issue is to actually drive the car, but apparently a smoking engine "may not be indicative of a fault". Pretty sure chap on the phone was still nursing a New Year's hangover and had all the empathy and understanding of a brick, may as well told me to stick some flowers in the car and use it as a nice ornament on the front drive. Would offer no further guidance, than they have a step plan (step 1 of which is to book into a repairing garage, which my new friend Liam told me I couldn't do, but that I should definitely follow the step plan). Absolute waste of time, wouldn't bother giving them money again.

Antwort von RAMP Limited
Contacted customer services at RAMP today regarding an issue with my vehicle and to see if it was covered by the warranty . The call was answered straight away by Chloe who was extremely helpful, explaining the process and answering all my questions. A positive experience with no long wait on hold and a stress free process so far .

Antwort von RAMP Limited
I am very pleased with the messages / getting in touch - this was immediate within hours. Very clear instructions and hopefully happy outcome.
Thankyou

Antwort von RAMP Limited
Absolutely terrible experience. Car was in garage from 8/12/25, they took until 23/12/25 to make a decision, which was they wouldn’t pay. They didn’t even tell me until I rang up on 29/12/25 despite having my email address and my husbands. I’ve had no car over xmas, my stress levels are through the roof. I’m waiting for them to answer my complaint which I emailed on 23/12/25. Absolute rubbish.

Antwort von RAMP Limited
Annabelle dealt with the repair of 3-alloy wheels very efficiently and my car is booked in for the work to be carried out early next year.

Antwort von RAMP Limited
Nightmare from start to finish.

Antwort von RAMP Limited
Extremely good experience, and great support from the staff, especially Brian.
Had a broken half shaft and despite ongoing issues with the main dealer, they persisted to get the evidence and authorised the repair.
Thank you

Antwort von RAMP Limited
Quick and professional assistance from Jags, solved my query and made a booking on my behalf within minutes

Antwort von RAMP Limited
I emailed Ramp regarding my car service, Jags replied almost immediately and within minutes I had my appointment booked. Excellent customer service, very impressive, well done 😊

Antwort von RAMP Limited
What an absolute first rate experience re. RAMP Customer Services. On my first enquiry an immediate response was received &after less than 24 hours a full and comprehensive response. Thank you Chloe! A professional, friendly efficient service. Pp Judy Brown

Antwort von RAMP Limited
Good service from Jags at Ramp. Understood my problem and gave me clear and precise instuctions on how to progress the problem.

Antwort von RAMP Limited
My call was taken by Jags who was very polite, friendly, professional & very efficient. He dealt with all my concerns effectively within a matter of minutes.

Antwort von RAMP Limited
I enquired about my very 1st Warranty Claim today.... and spoke with a advisor called Jags. He was very informative and very polite.... and explained everything in detail. Thank You Jags.

Antwort von RAMP Limited
Good customer service and vey helpful in dealing with the vehicle under the warranty

Antwort von RAMP Limited
Very easy to update my details and book my appointment

Antwort von RAMP Limited
Brilliant service really helpful thank you John

Antwort von RAMP Limited
Fantastic service, very polite and very quick to deal with, my issues. Thank you

Antwort von RAMP Limited
It was an amazing experience and my issue was resolved

Antwort von RAMP Limited
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