RAMP has always been able to sort me out. Work has always been done on my testa both communicating over 1Link. Last claim was helped by Brain, absolute legend!
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
RAMP has always been able to sort me out. Work has always been done on my testa both communicating over 1Link. Last claim was helped by Brain, absolute legend!
Unternehmen hat geantwortet
They have refused on multiple occasions to approve repair for a simple replacement alternator which two separate reputable dealers have now diagnosed. They are evasive and obstructive to the point tha... Mehr ansehen
Unternehmen hat geantwortet
I contacted RAMP as I having difficulty activating a plan that was supposed to have been paid through the dealership where I purchased my new car. Despite several phone calls to the dealership about t... Mehr ansehen
Unternehmen hat geantwortet
Called to have the vehicle inspected with possible cosmetic repair a week before expiry of the plan. Chloe, in customer services, dealt with my request efficiently and swiftly. This sort of customer s... Mehr ansehen
Unternehmen hat geantwortet
We provide a range of innovative repair and maintenance plans throughout the UK.
21 Commerce Road, Lynch Wood, PE2 6LR, Peterborough, Vereinigtes Königreich
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The Agent was very helpful, directing me to an appropriate Nissan Dealer (Glyn Hopkins) when I needed to book my car in for service and repair. 10/10 for efficiency. Let's hope the dealer is as efficient.

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Spoke to Tymon to book a service+(m.o.t),he was very helpful and polite.
The experience was easy and straightforward. See you next year.
😄

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Called to today to make a alteration to my warranty, phone call was answered in less than 2 minutes, and my request was dealt with by Alena who was friendly and efficient.
Cant fault the customer service.

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always a pleasure dealing with the staff at ramp. very helpful and polite. booked my car in for a service as requested.

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Have had a package with them for 3 years. Thinking my car was being serviced properly. They sub-contract to Halfords, who are told to do a list for the service. Might as well not bother! My car has been having a minimal service for 3 years! It’s not a full service! It’s not what Halfords deem as a full service. They don’t even check battery, brakes, tyres and battery! Can you believe a service that does not do basic checks? What RAMP call a full service is not a full service. Very minimal and more like an interim one. Halfords state that they do as they are told by RAMP. Not what they would do for a service. I’ve been paying thinking I’m getting my car serviced, but it has just been being topped up with fluids! It’s a scam. Don’t bother.

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Very helpful and clear in her instructions

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I rang and spoke to Emily for a new claim for my alloy. She was brilliant in a way to explaining the procedure. She also told me that I had breakdown cover that I was not aware of. The garage did not bother to tell me.

Antwort von RAMP Limited
Really pleased with the service from RAMP (David). The repair to my Toyota Corolla door mirror was handled professionally and efficiently. There was a bit of back and forth, but that was clearly to make sure everything was done properly the first time. Communication was clear throughout, and I appreciated the effort taken to coordinate directly with the garage to ensure a smooth process. Overall, a very positive experience. Thank you for the support.

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Very helpful & friendly. Efficient service. Liam was very helful and sorted out my queries with ease.

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Jags was excellent to speak to and helped me sort everything I needed.

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Called today to book service under the Cinch plan and to ask some questions. Jags was professional, friendly and very helpful - Many thanks.

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Very nice never dealt with them before but was quite easy and not much of hassle. Pretty straightforward. Thank you Jags

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Emily provided outstanding support when I had questions about my policy. She was polite, thorough, and answered everything I needed to know. The company has been straightforward to deal with, and I'm very satisfied with the service. Highly recommended!

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My previous review was a good review because of the customer service guy but that is all that is good about this company.
For the past month I have been trying to repair my car as I have a EML on and it's because of the particle matter sensor on jaguar f pace.
They sent me to Halfords as they work with this garage, they done a diagnostic check on it and they confirmed the fault they didnt want to repair it as they don't deal with this car so I took my car to a VAT registered garage, they did the diagnostic again and sent them the repair quote and they are keep trying to get out of paying by saying it could be a different problem than what the 2 garages have said, then they turned around and want a live data from the garage as the diagnostic report from both garages are not enough. I have been withouth a car for a month now.
I wouldn't pay this company to have a warranty with them. I paid them for the last 2 year and the first time I try and benefit from it they are making life difficult for no reason.
My advice is look somewhere else, if the bill is not for £30 they will look and try to make sure there is no loophole to get away withouth paying. If you try and make a complaint you will be asked (What is your ground for the complaint ) and then be fobbed off by saying send a email. Again, the guys taking the bookings are vlexcelect, the tech team however a nightmare.

Antwort von RAMP Limited
The customer service team is absolutely amazing, always helpful & get things resolved quickly. Its clear they take pride in their job & goes out of their way to help customers. Tymon was really helpful on my last contact, sent me the document I requested & also mentioned the section that I need to read to find out about my query.

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A very professional service from knowledgeable staff. Great customer care!

Antwort von RAMP Limited
I spoke with Chloe after my roadside cover had deactivated leaving me without AA cover. She was very helpful and efficient, ensuring that everything was resolved promptly.

Antwort von RAMP Limited
I Called and they answered within a few minutes which I was very surprised and happy with. managed to get my car booked in for a service. the only thing I wish they would do is send you a reminder txt as my mine was a little late on the service schedule know we all live busy life’s and can often forget txt would help a part from that top job around

Antwort von RAMP Limited
Aleena, who I spoke to was very good. She took time to listen to me and take me through the process. Very good service and very helpful.

Antwort von RAMP Limited
Replied very quickly to my emails. Very satisfactory result.

Antwort von RAMP Limited
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