Efficient service; delivered when expected. Managed to follow instructions and fitted it on our cloakroom window in response to my husband's concern about 'privacy' when using the room, despite it ha... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Excellent product, exactly what we needed! Details of how to get the backing film off using two pieces of masking tape at the corners much better explained/demonstrated on another company's video- sor... Mehr ansehen
Unternehmen hat geantwortet
Easy ordering - just choose your design and input the size you want, email received to confirm sizes and design and they cut and send to you! Packaging was secure and easy step by step instructions in... Mehr ansehen
Unternehmen hat geantwortet
Quick delivery. Clear instructions and if you follow these fairly easy installation. I got these reflective ones as I live on the ground floor next to the pavement. They work best when its bright o... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Fensterbaubetrieb
- Jalousiengeschäft
- Geschäft für Dekoration und Inneneinrichtung
- Heimwerkerfachhandel
- Heimwerkermarkt
- Innenarchitekt
Vom Unternehmen geschrieben
Purlfrost © is one of the UK’s leading window film companies, supplying and distributing window film, window transfers and stick-on glass coverings for homes and businesses. We provide a wide range of practical and stylish solutions for your windows and doors. From frosted window film to solar window film, privacy window film and house numbers, you’ll find the perfect solution for your home or business with Purlfrost. We’ve been delivering high-quality, made-to-measure and easy-to-install window film and glass coverings since 2003, and are proud to be the highest-rated window film company on Trustpilot with over 12,000 reviews from happy customers.
Kontaktinformationen
Unit 10 The Edge Business Centre, Humber Road, NW2 6EW, London, Vereinigtes Königreich
- 020 8992 4024
- info@purlfrost.com
- www.purlfrost.com
4.8
Hervorragend
14'380 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Love my window film
Love my window film. Our new house had an odd internal window in a room which we turned into a bathroom. The product was an easy and reasonable priced ‘quick fix’. It looks so good I have no plans to change it.
26. Juni 2025
Antwort von Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
I bought an art deco film for my new…
I bought an art deco film for my new shower screen. It is and will be the talk of our new bathroom. It exceeded our expectations and the company was helping and supportive when I needed it.
8. November 2025
Bewertung ohne vorherige Einladung
Antwort von Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Fantastic product, fantastic service
Purlfrost offer fantastic products for enhancing your windows or glass features in the home or office. I have ordered from them over the years and love how they have grown the creative options available.
They have excellent installation instructions available to follow and a comprehensive library of designs to choose from. On top of that they have excellent customer service, should your order not be received entirely as you might expect it to be. They work professionally and friendly with you to remedy any issues. I thoroughly recommend this company, they deserve the 5 stars
20. Oktober 2025
Antwort von Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Excellent instructions and beautiful…
Excellent instructions and beautiful made to measure design. Very happy with resulting window panel.
20. Oktober 2025
Antwort von Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Useful product, easy application.
Does what it says on the tin. Useful application instructions.
19. Oktober 2025
Antwort von Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Delivery was decent, that's it.
Delivery was decent, film was cut to size as requested, but I have never worked with the privacy film before and I will never again. It's practically Impossible to get the backing film off, I tried every trick and ended up with a horribly creased and unusable piece of film every time. The paper backed film is easy, this stuff is horrible, avoid at all cost.
7. November 2025
Bewertung ohne vorherige Einladung
Antwort von Purlfrost Window Film
Hi Robert,
Thank you for sharing your feedback, and I’m really sorry to hear how difficult the static-cling film was to work with. We completely understand how disappointing that can be, especially if it’s your first time using it.
If you could email your order number to helpdesk@purlfrost.com
we’ll send a replacement adhesive film as a goodwill gesture.
We always encourage customers to get in touch directly — it means we can sort things out quickly and ensure your experience reflects the service we take pride in.
Best regards,
the Team at Purlfrost
Great Brilliant service and products exactly as…
Great service and products exactly as ordered. The stickers look lovely on our window. Helpful instructions and tool, would highly recommend.
22. September 2025
Antwort von Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
One word: AMAZING
Bought a numerical, stained glass and frosted film and everything looks beyond amazing!!
The stained glass looks incredible!!
So easy to install and for a great price
Have bought from these guys before and will be back.
21. Oktober 2025
Antwort von Purlfrost Window Film
Many thanks for your kind words and FABULOUS 5⭐️ rating.
It's very much appreciated.
We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Very easy to apply to my hall window…
Very easy to apply to my hall window and now the view of next door neighbours mess is no longer visible.
20. Oktober 2025
Antwort von Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Antwort von Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Good quality
2. Oktober 2025
Antwort von Purlfrost Window Film
Many thanks for your kind words and 4⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Was delivered on time and the window…
Was delivered on time and the window film worked well
30. September 2025
Antwort von Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Antwort von Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Never answer the phone, will not order again
This company is a nightmare for communication. They never answer their phone, so any changes to orders take weeks of emails going back & forth. For a company supposed to be dealing with bespoke, made-to-measure window films, this makes no sense. Stained glass film that eventually arrived was okay, but not bespoke, and the whole thing was a hassle.
On the other hand, I ordered a stained glass film from Lustalux around the same date. Lustalux not only answered their phone, but I was able to speak to a designer who tweaked things in real time & sent me the proofs on WhatsApp *while I was still on the phone* to approve.
It's a no-brainer for me. Never ordering with Purlfrost again. They could learn a lot from Lustalux...
26. September 2025
Antwort von Purlfrost Window Film
Dear Carol,
We’re very sorry to hear that your experience didn’t meet expectations. We always aim to provide friendly and efficient service, and it’s disappointing to learn that we fell short on this occasion.
While our helpdesk team handles all communication by email so we can track orders and design details accurately, we’re always happy to arrange a call whenever a customer prefers to speak directly.
We’re glad to hear that you were pleased with the film itself, and we’ll certainly take your comments on board as we continue improving our service.
Best regards,
The Purlfrost Team
Superb Window Film
I bought this window film to stop my dogs barking from my window. I bought the Parakeets design which is beautiful. It was very easy to fit and does the job perfectly. My only gripe is that I got the height measurement slightly wrong so there is a very small gap. However, it doesn't detract from the overall design. I will be ordering some more soon and highly recommend it.
26. September 2025
Antwort von Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
It works
Website was easy to navigate. I ordered pre-cut film which was so much easier to apply. No having to fiddle with correct placement and ensuring that it's cut evenly. Instructions were easy to follow and the film was easy to affix.
Would definitely recommend and/or use company again.
23. September 2025
Antwort von Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Really easy to buy from
30. September 2025
Antwort von Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Gorgeous high quality window film fat…
Gorgeous high quality window film fat perfectly to size specified and looks just like the photo! Highly recommend buying the pro kit with it as it helps massively with applying the film.
23. September 2025
Antwort von Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Antwort von Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
Great product
We are so pleased with our purchase and plan to buy more. Easy to install and it looks lovely
23. September 2025
Antwort von Purlfrost Window Film
Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.
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