Best customer service without question. The only reason I've needed to talk to them is because im moving other family members phone to them. No wait time before they answer, easily understandable, alw... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
My voice-mail box was locked. The Puretalk Support team helped me get it unlocked. Updating my software was helpful. Then I needed help getting my date and time stamp turned back on in my voice-mail.... Mehr ansehen
I have only had to call customer service twice but both times I quickly reached a live human being who quickly solved my issue. My call today was actually about a problem setting up my new iphone with... Mehr ansehen
I had a horrific experience with PureTalk. Thanks to TrustPilot, PureTalk finally paid me for my traded in phone. As far as customer service, they are unprofessional. PureTalk advertises lower prices,... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At PureTalk, we believe that you shouldn't have to compromise on your wireless service or your values. We are a proud, veteran-led American company dedicated to providing premium wireless service on the same nationwide 5G network as one of the big guys, but at a fraction of the cost. Our mission is to put people before profits, delivering honest, transparent, and affordable mobile solutions without any hidden fees, contracts, or overage charges. We understand how important it is to stay connected to your family, friends, and business. What truly sets us apart isn't just our reliable nationwide coverage; it's our unwavering commitment to exceptional customer care. When you call us, you are guaranteed to speak with a highly trained, 100% US-based customer service team who genuinely wants to help you. We pride ourselves on creating a hassle-free experience that values your time and your hard-earned money, ensuring you always feel supported and appreciated as part of our family. Whether you need a basic plan for essential communication or a robust data package for streaming and working on the go, we have you covered. Best of all, we offer a range of flexible options to fit any budget, including plans starting at $24.99/mo. By choosing us, you are supporting a company that champions family, community, and the American spirit. We are dedicated to providing smart solutions and real savings for hardworking people. Switch today and experience the difference of a provider that puts you first. PureTalk, a wireless company that actually stands for something.
Why PureTalk
Vom Unternehmen geschrieben
- Customer service, right here in the USA
- We believe in America and in creating jobs for Americans. That’s why, unlike other big businesses that offshore to save a buck, our friendly customer service team is based right here in the U.S.
- No contracts or overage fees
- You deserve better from your wireless company, not to be pigeonholed into an unlimited data plan you don’t need. That’s why we offer plans starting at $24.99 with no contracts and no hidden fees.
- Deeds. Not words.
- You can say a lot of things. Doing them is harder. Deeds, Not Words reflects PureTalk’s belief that values mean nothing without follow-through. By partnering with organizations that serve Veterans and champion American work ethic, we turn shared beliefs into measurable results. When an organization like AWP calls and says an individual needs help, we send it without hesitation. Less talk. More doing. Every single time.
30-day money back guarantee
Love our service or your money back.
Kontaktinformationen
11100 Alcovy Road, 30014, Covington, Vereinigte Staaten
- (877) 820-7873
- trust@puretalkusa.com
- www.puretalkusa.com
Hat 100 % seiner negativen Bewertungen beantwortet
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So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very good service.
Excellent customer support
Excellent customer support
Never drop call
Great service everywhere
Simple switch From att
Best ever company
Best ever phone company I wish all my friends would join great for military people
Excellent customer service
I have only had to call customer service twice but both times I quickly reached a live human being who quickly solved my issue. My call today was actually about a problem setting up my new iphone with my cell number. The Apple help line said it was a 25-minute wait for a call back so I tried the Pure Talk help line, just to see. Thomas helped me quickly (well, the phone was slow- not his fault) and stayed with me until we had my new phone working. Great customer service! I also get great coverage in my very rural area and pay half of what I used to pay at the major carrier..
I've had puretalk for years and couldn't be happier! The service is great no issue whatsoever. Currently im moving my wife's phone her mother's phone and dad's phone ( both on thier 90's) .
Best customer service without question. The only reason I've needed to talk to them is because im moving other family members phone to them. No wait time before they answer, easily understandable, always answer questions without transferring. Today Jessica was extremely helpful on moving a tablet over from att. Low price, no hassle, best customer service, I can't believe att even competes with them cause they beat att by every measure.
My voice-mail box was locked,date & time stamp was off
My voice-mail box was locked. The Puretalk Support team helped me get it unlocked. Updating my software was helpful. Then I needed help getting my date and time stamp turned back on in my voice-mail. Shayna was able to walk me thru the steps when I called in on my 2nd phone to tech support. Thank you, Shayna! They are all courteous, helpful and friendly. Puretalk has always provided reliable service and sometimes it might take some time in resolving my phone issues, but it is usually because I have difficulty explaining myself, and still they are pleasant and patient with me. I am very happy with Puretalk as my mobile carrier.
DO THIS TODAY
Exactly the same service as far as coverage. Cost cannot be beat. Customer service a pleasure, you can understand them!! No more hoping the rep has been to accent school. Just dumb not to switch. Same as cable TV, I should have done this years ago. USA!

Antwort von PureTalk
Kimberly did a great job.
The company representatives are helpful and clearly speak English. Today’s call was to give the company information that CenturyLink has not released our phone number for more than two weeks and has billed us for service we don’t have.

Antwort von PureTalk
Great service
Great service, knowledgeable people, the best prices

Antwort von PureTalk
I had an issue with my voice mail and…
I had an issue with my voice mail and they helped me resolve my issue quickly!

Antwort von PureTalk
Customer service response to resolve my…
Customer service response to resolve my issue within 30 seconds

Antwort von PureTalk
Pure talk is a very great and very…
Pure talk is a very great and very helpful phone company. Hey, very security minded and I have no problems with them for years. I think they're the greatest phone company around. They already have your security in mind always get a pin number. And make sure that you stay in contact with them. For any reason, you need help, they are very willing to help you. They're just pleasant to work with and the reception and everything with my phone is perfect. They've upgraded me at least twice, without even me asking they've given me Extra Stuff, just because I've been with them for a long time, I would definitely tell people to switch to pure talk.

Antwort von PureTalk
Reverent service at Half the Price!!!!
Reverent service at Half the Price!!!!
Prompt and courageous service, kudos Ashley!!

Antwort von PureTalk
Stephanie & Destiny Were Excellent
Stephanie & Destiny helped me fix a problem with iphone not sending text messages to android phones. Both were excellent - friendly, knowledgeable, patient!
Thanks!!

Antwort von PureTalk
Great telephone company
They were extremely easy to get a hold of. Every time I called I was speaking with an American. They didn't try to pressure me into buying something I didn't want, they just helped me with what I needed, it was very refreshing!!!!

Antwort von PureTalk
Helped set up new Voicemail
The Customer Service and Technical Services Reps were very patient with me in helping me set up my new Voicemail service.

Antwort von PureTalk
PureTalk has surely met my needs
PureTalk has surely met my needs. I’d had Verizon for close to 25 years, but they would always raise my rate after guaranteeing they wouldn’t. It got so out of hand that I decided to go with PureTalk. They’ve had very good customer service and the price is excellent. My phone service is also very good. I’m a happy customer and wish I’d made the change years before I did.

Antwort von PureTalk
Been a customer for 4years customer…
Been a customer for 4years customer service is great 👍🏻

Antwort von PureTalk
Superior service
Superior service! I was extremely satisfied with everyone and everything concerning signing up for phone service with Pure Talk!!!, this is Even Not mentioning the incredibly decent price you pay for this superb phone service, no hiccups in phone calls whatsoever! Switch today and enjoy the savings!!!

Antwort von PureTalk
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