PureH2O ltd Bewertungen 

52
•
TrustScore 4.5 von 5

4.7

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Claire came out to service our filtered water tap. What really nice person. 10/10 for polite and professional service. Would recommend 100% Thank you.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Using the system since 1998. Cannot live without it. With recent house changes and a recent service we incurred an issue. Kerry checked with the team sent engineer Vlad to review, he took initiative a... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

It’s been 8 years since PureH2O installed our water filter and changed our lives for the better. We never buy bottled water any more because the quality and taste from our tap is superior. The best th... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We have had our unit for many years. Each service has been carried out efficiently and timeously. Today we had a service by Lewis the maintenance technician, which was outstanding as he recognised (un... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Wasserfilterlieferant
  2. auch in
  3. Anbieter von Wasserenthärtungsanlagen
  4. Lieferant für Warmwassersysteme
  5. Lieferant für Wasseraufbereitungsanlagen
  6. Trinkbrunnen
  7. Wasseraufbereitungsunternehmen

Vom Unternehmen geschrieben

PureH2O, a leading UK design and manufacturing Company producing drinking water systems for the home and office. We also design DIWater, UltraPureWater, Process Chilled & WasteWater Systems. Our systems remove 99.9% impurities from water including mirco-plastics, chemicals, micro-organisms, PFAS, pesticides, herbicides, lead and other heavy metals, agricultural run off such as nitrate and metaldehyde, and, of course, hard water scale. British products delivering the purest, great-tasting water. We also design a range of products and solutions to eliminate legionella and control micro-biological growth in tanks and pipe work. We design and fabricate our products in Woking and are proud to be leading the way in Reverse Osmosis, Ultra Filtration and Ozone development. We are passionate about delivering the purest, healthiest water solutions that benefit our customers health and wellbeing.


Kontaktinformationen

4.7

Hervorragend

TrustScore 4.5 von 5

52 Bewertungen

5 Sterne
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1 Stern

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4.7

Alle Bewertungen

(52)

11 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Game changer with the RODI+

I have been drinking bottled water and using it in my kettle for many years, then I discovered Pure H2O!! What a game changer. I have had a RODI+ installed and it was the best move ever. Not only does it taste fantastic, but using it in to wash my food and use it for cooking is amazing. Could not recommend this product enough. Annual service still works out cheaper than bottled water and I am doing my bit for the planet.

30. November 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Well Designed

I eventually decided to get a water purifier and Pure H2O came and installed it a few months ago. The installation was easy - I made sure there was a power supply available (std 13Amp 3 pin plug) and they did the rest. We went for the RODI+ System and it’s really compact; I got a look inside the casing (whilst a filter was replaced) and it’s a neat design which is really compact and allows the cupboard under the sink to be used for other things as well. It has been working well, is very quiet and the difference compared to the unfiltered hard Surrey water is astonishing. I know these filters and Reverse Osmosis membranes need looking after so am expecting to spend a little each year on having the system serviced.

18. November 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Pure H2O - highly recommend

We have been using Pure H2O for many years without any issues. They regularly service the water system in a timely and efficient manner.
It”s a superb water system which has made a huge improvement to the quality and taste of our water. We would not replace it for any other system and are sure it has helped with a chronic disease suffered by a member of the family.
Great company and would not hesitate to recommend.

17. November 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Best Quality and Service

We have been loyal customers of Pure H2O since around 1990, when we installed a machine in our health food store in Barnes, southwest London. Between 1990-1998, we sold many thousands of gallons of pure water and many of our customers went on to purchase machines for their own homes. By all accounts, all of those customers were delighted with the product and the fantastic service from Pure H2O, as were we. In 1995 we had a domestic machine installed in our own home and recently upgraded to the wonderful new Pure H2O RODI+. It is small, compact, quiet, quick and efficient. In over 30 years we can honestly say we have received exemplary service both from the service engineers and indeed, on occasion, from Roger himself. He has always gone the extra mile to ensure quality and customer satisfaction. Friends and family often comment on the pure taste of the water. Tea and coffee and food taste so much better. But more important is the knowledge that our water is free from chemicals and contaminants of all kinds. We feel this is a vital aspect to doing the best for our health that we can. Even our 10 year old “bean to cup” coffee machine has benefitted and has remained clean and scale free.

We have absolutely no hesitation in recommending Pure H2O and their products to anyone wishing to improve their health and enjoy clean, pure tasting water. Far, far better and purer than anything you can buy, plus saving on single use plastics that bottled water requires.
--James and Donna Hitchings

28. September 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Pure delight

I have a RODI purifier and water softener, supplied, installed (over 6 years ago) and serviced by PureH2O Ltd. I was recommended to use them by a friend who is also a happy and satisified customer of theirs for over 20 years! Visitors to my house are astounded by how good pure water tastes and many of my friends and family have since become customers.

6. September 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Avoid Pure H2O

I was a PureH2O customer for eight years and recently called them to arrange a service. I am still in shock after they lied to me. I was told that my system is 'out of date' and I would have to pay £500 for a service (normally £250) or have a new system installed at a cost of £4000. And then on top of that I would need to pay them £30 per month as well! My jaw dropped!

I realised that my system was an Aquathin and made contact with them and received wonderful service. It turns out that PureH2O did not bother to change the most important filter called the deionizing module since 2016! The filter is essential for the removal of hormones etc.

Essentially I can ask for my money back because that is what I pay for when I have it serviced. They are operating fraudulently and lied to me. I wonder why?

Thankfully, Aquathin serviced my system professionally and has assured me that my system will last for many many years.

Update: This company then flagged my review to Trustpilot who removed it after they left the following message:
THIS IS A FICTIONAL REVIEW . 'Mr Zebra' is not and never has been a client of PureH2O. We have good cause to believe that the directors of the company Aquathin who they are clearly trying to promote in this review are using Trustpilot illegally to denigrate our reputation. SHAME ON YOU ADAM & CHRIS !

Their comment is simply not true. I was a customer of this company and this is my account of what happened and I will not be silenced.

To make it worse, they cloned my name and gave themselves a good review. I am currently in contact with Trustpilot as to how this is possible.

17. August 2021
Bewertung ohne vorherige Einladung
PureH2O ltd-Logo

Antwort von PureH2O ltd

This is a fake review with false and misleading information aimed at undermining our business. It was written by the same miserable people who have plagued trust pilot with fake reviews since 2019 in an effort to undermine the 30 years we've pioneered the water treatment business in the UK and EU. They even mention their company name in the review. It's a sad reflection of how low some people stoop in an effort to benefit from others pioneering efforts. Having attempted to sabotage our business in 2019 they now resort to this underhand, cowardly method of denigrating our reputation whilst trying to further their own.

Bewertet mit 5 von 5 Sternen

8 years in and we are so grateful to PureH2O

It’s been 8 years since PureH2O installed our water filter and changed our lives for the better. We never buy bottled water any more because the quality and taste from our tap is superior. The best thing though that I want to mention is how much money we have saved every year. We live in an extremely hard water area and prior to PureH2O we had to replace our kettle, washing machine and dishwasher and shower heads etc regularly but we still have the same appliances running perfectly 8 years in! I also want to add that the annual service team are always polite and thorough. Keep up the good work and thank you so much!

16. Februar 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

A great company

Pure H2O have been an integral part of our family's health and wellbeing for over 20 years now. We never had to boil the water for baby milk , we've never worried about what our children are drinking and our family and friends enjoy the taste of literally pure water ,without having to add to the environmental waste of yet more plastic bottles. The engineers are excellent and have continued to give us great service in a safe and professional way. We would not be without our water purifier and now our children are grown up they want them in their own houses too!

5. Februar 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great purifying water system

Great water system which has made a huge improvement in the quality and taste of our water. Lovely company to deal with and good aftercare. We’ve had our system for years now, would def recommended.

30. Januar 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great system, great service. Highly recommended.

Had Pure H2O water system for nearly 15 years. Still delivers the goods. Really enjoy the pure water taste and wouldn’t be with out it. System requires an annual service. Team at Pure H20 always efficient, courteous and continue to provide great customer service.

28. Januar 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Failing to deliver promises and the truth

DO NOT TRUST THIS COMPANY
TELLS LIES
See below decide

Terrible equipment,awful customer service ,
expensive service contracts.
Unreliable and late at best.
Yes I worked for them I was fired 3 months into covid for as manager backing workers refusing to go back to work due to health and safety concerns.
I fo not apologize for that.
30 years experience in construction never seen such a shambles.
Make up your own mind please do.
Roger Wiltshire just tells lies
Ask the six staff who all left on the same day in 2019 ...
Makes accusations of misconduct and sabotage to cover his inadequacy.

Splodger Flopshire you are a total disgrace.

I WON court case for wrongful dismissal . NOT YOU
Company now has quadrupled its profits and Is sitting pretty. Pre covid this company struggled to pay expenses and fuel..
I wonder how furlogh payments impacted the finances it would be interesting to find out.
I got fired three months in be nice to know my payments were not claimed after i was fired.
As my pension was payed for months after.
Something is rotten in Denmark

If its so silly why are you even bothered after 5 years to respond?
Is it because its true?
Would you like me to expand on it because l m happy to.
If it was false you can have it struck from the record surely.
Like you did at tribunal with my witness statement which got completely lost.
Id leave it there if i was you.
Glass houses stones and all that.
ONS figures are acurate and intsresting.........
new government is looking at furlough and alike.
Im sure you would never and have never manipulated any sysyem as you are so honest and kind.
Enjoy your holidays your mansion and your silly tesla.
Ill find that ruling maybe post that as its from the court.
Quiet now l dont work for you.
You dont shut me up ever again.

You sound like Donald Trump
You act like Donald Trump
He also has malignant narcessism.

18. September 2020
Bewertung ohne vorherige Einladung
PureH2O ltd-Logo

Antwort von PureH2O ltd

What planet are you on Bob, you edited this review yesterday and hence my reply. You were dismissed from the Company for refusing to return to work during covid claiming you were "entitled" to remain on furlough for as long as you saw fit, leaving your colleagues to do your work. Making false insinuations that we claimed furlough after you were fired is utter rubbish and libelous and can be verified with HMRC. We were only too glad to have you off our books. To have the audacity to claim unfair dismissal, a case you did in fact lose in court, sums up your work ethics, or lack of them! Have you ever worked since?
Your riduculous attempt to damage our reputation by posting pathetic outright lies on social media makes you look stupid; the angry hateful Bob we all were all glad to get rid of. Here stands a 'man' who squared up to a female work colleague and threatened her, almost coming to blows were it not for someone intervening. Here stands the 'man' who refused to go to work and then calls us out for poor customer service.
Here stands the 'man' who would tell customer services to f'off when they gave him jobs to look after customers.
Here stands the 'man' who had the audacity to state that " he and only he had the right to decide when he wanted to end his furlough and that he was entitled to stay off work for as long as he saw fit" and then weeps when he lost his job (and furlough).
Your aggression is the typical behaviour we came to expect from you and continues to litter your life with a trail of negatives, failures and anger. It just supports the decision we made.
Get a life and move on.

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