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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Very helpful very understanding very knowledgeable. Every problem or concern you may have is answered explained and sorted out, exactly when they say they will do it. The fact they are open/availa... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Absolutely brilliant from start to finish. Good communication, good timelines, always very helpful! Our trip to Basingstoke was brilliant, it took us 3 hours to get there, but we were met with friendl... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Dr Chloe is very compassionate and understanding for the person's individual needs. She never rushes things and always listens. She is a huge credit to her profession and we would be lost without he... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Highly recommended! Very friendly and professional staff. They were so great with our 6 old boy, going through Right-to-choose ASD and ADHD assessments. Their premises in Basingstoke are so lovely, f... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Psychiatrische Versorgung

Vom Unternehmen geschrieben

Our specialist team are by your side, offering the highest quality diagnostic assessments, treatment and support for Autism, ADHD and Mental Wellbeing. Everyone’s mind is unique. Many of us are neurodiverse. And while the neurological differences that make us individuals can bring challenges, we believe that with understanding, empathy and expert support, everyone can thrive.


Kontaktinformationen

4.5

Hervorragend

TrustScore 4.5 von 5

411 Bewertungen

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Hat 93 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Amazing support with both…

Amazing support with both depression/anxiety and ADHD from this company.
Every single person I have spoken to, from reception, to psychiatrists, have been absolutely stellar. Could not ask for better support.

15. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Psicon

Thank you for your kind words. We're so pleased to hear that our teams could support you through your journey. Your safety and well-being are always our top priorities, and it means a lot to know you felt genuinely cared for.
Kind regards
Client Relations and Experience team

Bewertet mit 5 von 5 Sternen

Fantastic organisation

Fantastic organisation. So welcoming and the staff were brilliant. All geared up to make the visit and assessment as friendly as possible. We were made to feel wanted and that we mattered. Would definitely recommend this organisation.

9. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Psicon

Thank you for your kind words, recommendation and for taking the time to share your experience.
Kind regards
Client Relations and Experience Team

Bewertet mit 5 von 5 Sternen

Excellent Service

Honest, efficient and reliable service.

Wonderful Michael Ogundele.

11. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Psicon

Thank you so much for your thoughtful feedback! We're truly delighted to hear that your experience with us was a positive one for you. Thanks again for taking the time to share your experience and we will pass this feedback to our teams and to Michael. If you ever need any further support or have questions, please don’t hesitate to contact us.

Kind regards
Client Relations and Experience team

Bewertet mit 5 von 5 Sternen

Highly recommended professional service.

Very helpful very understanding very knowledgeable. Every problem or concern you may have is answered explained and sorted out, exactly when they say they will do it.
The fact they are open/available 7 days a week also is brilliant should you need to contact someone.
Prescriptions are sent to the pharmacy exactly on time and without any mistakes or problems.
Highly recommended professional service. (Adult ADHD/AUTISM)

13. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Psicon

Thankyou for your kind feedback.
We are really pleased to hear that our service has met your expectations. Please do reach out if you require any further support as we are happy to help. Your feedback is important to us.
Kind regards
Client Relations and Experience team

Bewertet mit 5 von 5 Sternen

Dr Chloe

Dr Chloe is very compassionate and understanding for the person's individual needs. She never rushes things and always listens. She is a huge credit to her profession and we would be lost without her.
She always answers any questions you have and explains things very clearly in a way a non professional can understand .
She is very knowledgeable and seems very passionate about what she does. I truly could not ask for more . Thankyou so much.

14. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Psicon

Thank you so much for your thoughtful feedback! We're truly delighted to hear that your experience with us was a positive one for you. Thanks again for taking the time to share your experience and we will pass this feedback to our teams and to Dr Chloe. If you ever need any further support or have questions, please don’t hesitate to contact us.

Kind regards
Client Relations and Experience team

Bewertet mit 5 von 5 Sternen

Brilliant

The process was very smooth and communication was great. The actual assessment was on teams and the assessor was lovely.

27. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Psicon

Thank you so much for your feedback and for taking the time to share your experience.
Kind regards
Client Relations and Experience team

Bewertet mit 5 von 5 Sternen

Found the service very friendly and…

Found the service very friendly and efficient

14. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Psicon

Thankyou for your kind feedback.
We are really pleased to hear that the service met your expectations. Your feedback is important to us.
Kind regards
Client Relations and Experience team

Bewertet mit 5 von 5 Sternen

Fantastic experience

Fantastic experience, we started our journey expecting waiting list around 1 year or more time to get my boy results. Surprisingly everything was so smooth and quick, from November to February. PSICON provides clear information, respecting times, staff is lovely and competent. Thanks for your brilliant work.

2. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Psicon

Thank you so much for your thoughtful feedback! We're truly delighted to hear that your experience with us was a positive one for you. Thanks again for taking the time to share your experience and we will pass this feedback to our teams. If you ever need any further support or have questions, please don’t hesitate to contact us.

Kind regards
Client Relations and Experience team

Bewertet mit 5 von 5 Sternen

Fantastic,caring and professional

They were absolutely fantastic with us and made the whole process so easy giving us support and information the whole way through.I would highly recommend them!!

23. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Psicon

Thank you for your kind words, recommendation and for taking the time to share your experience.
Kind regards
Client Relations and Experience Team

Bewertet mit 5 von 5 Sternen

Psicon

11 months start to finish, the people during the ados assessment made my child very comfortable and plenty to do whilst we waited a short time, paediatrician for the development history and adhd assessment was also very good with my son. He was diagnosed with autism and adhd after the 4 hour video call

16. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Psicon

Thank you so much for your thoughtful feedback! We're truly delighted to hear that your experience with us was a positive one for you and your son. Thanks again for taking the time to share your experience.
Kind regards
Client Relations and Experience team

Bewertet mit 5 von 5 Sternen

Excellent service from beginning to end…

Excellent service from beginning to end quick and efficient made me and my child feel very at ease. Explained the diagnosis it depth and was very helpful with more information.

5. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Psicon

Thankyou for your kind feedback. We are glad to hear that our communication and support have been helpful. We always aim to make things clear and easy for everyone.
Kind regards
Client Relations and Experience team

Bewertet mit 5 von 5 Sternen

Highly recommended!

Highly recommended!
Very friendly and professional staff. They were so great with our 6 old boy, going through Right-to-choose ASD and ADHD assessments. Their premises in Basingstoke are so lovely, feeling welcoming and very clean. We are so happy that we chose Psicon.

2. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Psicon

Thank you so much for your kind words! We're delighted to hear that you and your son had a positive experience with our team. Supporting families is incredibly important to us, so it means a lot to know you felt welcomed, comfortable, and well cared for at our Basingstoke clinic.
Thank you again for choosing Psicon.
Kind regards
Client Relations and Experience team

Bewertet mit 5 von 5 Sternen

Absolutely brilliant from start to…

Absolutely brilliant from start to finish. Good communication, good timelines, always very helpful! Our trip to Basingstoke was brilliant, it took us 3 hours to get there, but we were met with friendly faces, coffee machines and clean facilities. Our zoom call for the diagnosis was brilliant too, such wonderful stuff! Would recommend to anyone going through this process. They made my daughter feel at ease and safe!

26. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Psicon

Providing a high-quality, supportive service is really important to us, so your feedback means a great deal.
Kind regards
Client Relations and Experience Team

Bewertet mit 5 von 5 Sternen

Amazing experience

Amazing experience. Process to achieve diagnosis was whilst a daunting experience, the support I had was amazing and patient. I would highly recommend psicon for those looking for a truly caring company. My personal assessor was so very calm and I felt I could open up to her.

25. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Psicon

Thank you for your kind feedback. We’re delighted to hear you felt supported throughout the assessment. We really appreciate you sharing your experience and for your recommendation.
Kind regards
Client Relations and Experience team

Bewertet mit 5 von 5 Sternen

Excellent service

The whole process was much qicker than i expected, all staff i spoke to were helpful and kind. The doctor that did my final video appointment was nice, patient and put me at ease as i was very nervous, overall a great service and i am very greatful.

26. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Psicon

We’re so glad we could support you. Thank you for trusting us and for sharing your experience.
Kind regards
Client Relations and Experience Team

Bewertet mit 1 von 5 Sternen

Disappointing experience

We’ve been really disappointed with our experience of a self funded ADHD assessment and following diagnosis, medication consultation. The assessment itself was comprehensive but the psychiatrist who delivered the diagnosis framed it in a negative way for our seven year old son (it’s about problems with being easily distracted and getting into trouble at school) which caused him anxiety and led to an escalation of challenging behaviour. We went ahead with a medication consultation and whilst the prescribing clinician was very nice and knowledgeable her video camera wasn’t working and so that consultation had to take place over the phone instead. She said that she would be issuing a prescription in the post and more than one week later we still have not received anything which is frustrating as we had hoped to start the medication during the Easter holidays to better monitor his response to it. I’ve called Psicon twice over the past couple of days, have had to wait for some time on hold to speak to someone and despite being told that they would look into it have not had any response and am continuing to have to chase. I speak to someone different every time I call/email and whilst individually they are polite and try to be helpful there just doesn’t appear to be any communication between themselves and any continuity for the service user and I feel as though I am constantly having to follow up. As a clinician myself working in both the NHS and in private practice, I understand the pressures but think that the service is lacking and would not recommend it to others.

10. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Psicon

Thank you for your feedback. We’re truly sorry to hear that your experience of our service has not met your expectations. We are committed to providing the highest standard of care and take all concerns and feedback seriously.
We are currently looking into this situation as a matter of urgency and a member of team will be in touch with you as soon as possible.
Kind regards
Client Relations & Experience Team

Bewertet mit 5 von 5 Sternen

ADHD assessment for 14 year old

After having a really hard few years with my son and gradually becoming more withdrawn at school, I decided to go to my drs about getting him tested for adhd. My son showed every single sign that he has adhd and I felt so awful that I’d left it so long to do this for him. After 3 months of sending the application off (longest part was waiting for the school to fill in the paper work), he was seen and had his test. Confirmed that he has adhd.

The assessor we had was so lovely, gentle and calming. He was so patient and gave my son the time he needed to wonder off back and forth.

I was so pleased that at the end of the assessment we had an answer as I thought that we would again have to wait for this.

I received an email from psicon and I have chosen to add my son to the wait list to try medication.

I would highly recommend psicon. They keep in contact the whole entire time. Their response time is amazing. Over all extremely happy. Thank you

10. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Psicon

Thank you so much for your feedback. We’re delighted to hear that our teams were patient and understanding throughout. It’s wonderful to know you’re satisfied with the experience. If you ever need any further support or have questions, please don’t hesitate to contact us.
Kind regards
Client Relations and Experience team

Bewertet mit 5 von 5 Sternen

This was a very robust process of…

This was a very robust process of assessment for ADHD. I was kept informed of each stage and the doctor was very professional at the actual assessment.
I recommend Psicon.

27. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Psicon

Thank you for your kind words, recommendation and for taking the time to share your experience.
Kind regards
Client Relations and Experience Team

Bewertet mit 5 von 5 Sternen

I’ve had a really positive experience…

I’ve had a really positive experience with Stella Onunwa at Seacon.
From the start she’s been calm, clear, and very reassuring. She takes the time to listen properly, explains things in a way that actually makes sense, and doesn’t rush decisions. You can tell she genuinely cares about getting the treatment right.
The way she’s handled my tritiation so far has been spot on. She’s taken a gradual, thoughtful approach, checking in on how I’m responding rather than pushing things too quickly. That’s made a big difference to how confident I feel in the process.
What stood out most is how attentive she is to the full picture, not just symptoms but things like sleep, routine, and overall wellbeing. I’ve felt supported the whole way through.
I’d highly recommend Stella Onunwa to anyone going through ADHD assessment or treatment. She’s professional, patient, and genuinely invested in helping you get to the right place.

9. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Psicon

Thank you so much for your thoughtful feedback! We're truly delighted to hear that your experience with us was a positive one for you. Thanks again for taking the time to share your experience and we will pass this feedback to our teams and to Stella. If you ever need any further support or have questions, please don’t hesitate to contact us.

Kind regards
Client Relations and Experience team

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