Have used Proximo a couple of times for a temporary vehicle and always been very professional with great communication. They have always provided everything we needed and delivered and collected in a... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Dawn collected a hire car that I was using whilst mine was being fixed. She was,excellent and very courteous when explaining the process and gave tips on how to obtain a car that I would be happy wit... Mehr ansehen
Unternehmen hat geantwortet
Proximo have been very quick and efficient. Still had all my details from before just needed tobe updated. Managed to have car delivered Monday morning from the lovely Dawn who went through everythin... Mehr ansehen
Unternehmen hat geantwortet
Dawn came today to resolve an issue we had with fitting a wheelchair in a vehicle. She had great knowledge of the set up, seatbelts and tiedowns required and was able to resolve all the issues we had... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Proudly employee-owned, Proximo is the UK’s leading provider of specialist replacement vehicles. We help major fleets and insurance providers keep their customers moving by supplying the right temporary vehicle, quickly and reliably. We also own the largest fleet of adapted and wheelchair accessible replacement vehicles in the UK. With award-winning customer service and nationwide coverage, we respond quickly to get customers back on the road with as little disruption as possible.
Proximo
Vom Unternehmen geschrieben
- We own the largest fleet of adapted and wheelchair accessible replacement vehicles in the UK. With award-winning customer service and nationwide coverage, we respond quickly to get customers back on the road with as little disruption as possible.
Kontaktinformationen
Chantry Court Sovereign Way Chester West Employment Park, CH1 4QN, Chester, Vereinigtes Königreich
- 0808 143 3810
- customerexperience@proximo.co.uk
- www.proximo.co.uk
4.9
Hervorragend
5076 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
Helpful
Proximo were quick to respond helpful and deliver the car quickly
Paul reviewed any operation of the car and it’s condition
26. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Proximo Group
Hi John,
Thank you for your wonderful review. We're delighted to read that you found our team responsive and helpful, and that Paul made the handover straightforward by explaining the vehicle and its condition thoroughly. He'll be very happy to hear this.
Kind regards,
Will
Customer Experience
Colin was patient and helpful
Colin was patient, helpful and understanding throughout. He contacted me beforehand to let me know his ETA and was punctual. He also waited for me while I test-drove the car. Many thanks!
2. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Proximo Group
Hi Sophia,
Thank you for your lovely review! We're so pleased Colin provided such patient and helpful service throughout your visit. We'll make sure he receives your kind comments.
Kind regards,
Will
Customer Experience
WAV car substitution
When I was put in touch with this company from the first email and phone call right the way through to the delivery and explanation of the various aspects of the car it was all done very professionally.
For a person i.e Dawn Joyner, knew a great deal with regards to the controls etc of the vehicle and did a very thorough hand over.
When it came to taking down the details of what vehicle was required Georgia Chadwick the accounts manager, was very thorough with regards to knowing the widths and heights of the electric wheelchair and even due to myself taking the wrong measurements Georgia knew exactly what was required showing absolute professionalism incorrecting me and not making me look like an idiot.
26. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Proximo Group
Hi Gordon,
Thank you for your wonderful review! We're delighted to hear you had such a positive experience from start to finish. We'll be sure to pass your kind words on to Dawn and Georgia. They'll really appreciate your feedback.
Kind regards,
Will
Customer Experience
I'm sad to say
I'm sad to say that this is the first time that the vehicle that was supplied was not good to travel in as a rear wheelchair passenger. I have spinal problems and i spent alot of time struggling to stay in the chair and every bump caused so much pain.
The driver who collected the vehicle Neville was very professional and pleasant, great person to chat to.
2. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Proximo Group
Hi Kevin,
Thank you for taking the time to share your feedback. We're sorry to hear that the vehicle wasn't as comfortable as expected and understand how difficult this must have been, particularly given your spinal condition. Your comments have been noted and will help us review future vehicle allocations where possible.
We're also pleased to hear that Neville provided such professional and friendly service, and we'll be sure to pass your kind words on to him. Thank you again for your valued feedback.
Kind regards,
Will
Customer Experience
Des was very friendly and professional
Des was very friendly and professional. Arrived within the timeframe he had previously stated
2. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Proximo Group
Hi Christine,
Thank you for your 5-star review! We're delighted to hear that Des was friendly, professional, and arrived within the timeframe promised. We'll be sure to pass on your kind feedback to him.
Kind regards,
Will
Customer Experience
MASOUD
Great communication and explained everything thoroughly
2. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Proximo Group
Hi Hayley,
Thank you for your 5-star review! We're delighted to hear that you had such a positive experience. We'll be sure to pass your kind comments on to Masoud.
Kind regards,
Will
Customer Experience
Excellent company to hire a vehicle from.
Assad collected the vehicle, he was very polite and professional - a good representative for the company.
The two chaps who delivered the vehicle were polite, knowledgeable, thorough and gave a good demonstration of how everything worked.
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Proximo Group
Hi Tracey,
Thank you for your feedback. We're pleased to hear the team made your delivery and collection experience such a positive one. They'll be delighted to hear this.
Kind regards,
Will
Customer Experience
Paul was very helpful
Paul was very helpful this morning explained everything and got us a hire vehicle very quickly and put us back on the road. Thank you.
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Proximo Group
Hi Tom,
We really appreciate your review! It's great to hear Paul got you back on the road quickly and made everything easy.
Kind regards,
Will
Customer Experience
Daniel Molinas brought our courtesy…
Daniel Molinas brought our courtesy van, he explained everything really well ran us through all the functions didn't leave anything out. Super friendly checked the van thoroughly before handing over also taking pictures and documenting them, explained the automatic ramp and doors and explained the button and spoke me through the fuel gauge and what it means amazing customer service 10/10
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Proximo Group
HI Mitchell,
Thanks for the fantastic review! We'll be sure to pass your comments on to Daniel – we're glad he provided such excellent service.
Kind regards,
Will
Customer Experience
The guy Assad who delivered the WAV was…
The guy Assad who delivered the WAV was very knowledgeable and helpful. It was extremely stress free.
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Proximo Group
Hi Bernard,
Thank you for your kind feedback! We're delighted to hear Assad made the delivery process smooth and stress-free.
Kind regards,
Will
Customer Experience
Excellent service very helpful
Excellent service very helpful
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Proximo Group
Hi Peter,
Thank you for your fantastic 5-star review! We're so pleased to hear you found our team helpful and that you received excellent service.
Kind regards,
Will
Customer Experience
Excellent handover
Excellent handover, Colin our delivery driver took lots of photos to make sure the car was fit for purpose before we took the keys. He was friendly and a happy chap. Excellent service all round.
Thank you for the assistance.
30. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Proximo Group
Hi Mr Maitland,
Thank you for your 5-star review! We're delighted to hear you had such a positive experience. We'll be sure to pass your kind words on to Colin – he'll be pleased to know his friendly service and attention to detail made a great impression.
Kind regards,
Will
Customer Experience
assad.
assad.
everything first class we vehicle drop off. all explained very well .
30. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Proximo Group
Hi Brennan,
Thank you for your fantastic 5-star review! We're so pleased to hear that your vehicle delivery was first class and that everything was explained clearly. We'll be sure to share your feedback with Assad.
Kind regards,
Will
Customer Experience
Daniel who delivered my car was…
Daniel who delivered my car was friendly, informative and knowledgeable .
27. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Proximo Group
Good morning,
Thank you for your wonderful 5-star review! We're delighted to hear that Daniel provided such a friendly, informative, and knowledgeable delivery experience. We'll be sure to pass along your kind words to him.
Kind regards,
Will
Customer Experience
Explained well about the way the…
Explained well about the way the vehicle works
29. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Proximo Group
Hi Sandra,
We are really grateful for your kind review. It's fantastic to hear the vehicle was explained clearly and that you found the handover helpful.
Kind regards,
Will
Customer Experience
Great service
Great service Neville very pleasant and friendly handover excellent
27. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Proximo Group
Good afternoon,
Thank you for your kind review! We're delighted to hear Neville provided such a pleasant and friendly handover. We'll be sure to pass on your lovely feedback.
Kind regards,
Will
Customer Experience
Neville was a very pleasant guy…
Neville was a very pleasant guy explained everything about the vehicle.
Noted all the minor scratches which was brilliant.
A very positive experience. Thank you Neville x
27. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Proximo Group
Hi Rouse,
Thank you for your great review! We're pleased to hear Neville made your handover a positive experience and took the time to explain everything thoroughly. We'll pass on your kind comments to him.
Kind regards,
Will
Customer Experience
Daniel Molinas has been extremely…
Daniel Molinas has been extremely helpful, clear, professional - all information received from him has been excellent
Thank you Daniel
26. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Proximo Group
Hi Deri,
Thank you for your lovely feedback! We're delighted to hear Daniel provided clear, professional, and helpful support throughout. We'll be sure to pass on your thanks.
Kind regards,
Will
Customer Experience
Highly recommended
Paul Edney was very friendly, professional and helpful. He contacted me to let me know he was on his way and the whole process went smoothly. Highly recommended.
26. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Proximo Group
Hi Sarah-Jane,
Thank you for your wonderful review! We're glad Paul kept you informed and made the whole process smooth and straightforward. We'll share your kind words with him.
Kind regards,
Will
Customer Experience
assad was fabulous today collection on…
assad was fabulous today collection on time very polite and helpful thank you
25. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Proximo Group
Dear Donna,
Thank you for your review. We’re delighted to hear that Assad provided a timely, polite, and helpful collection service today. Your feedback is greatly appreciated.
Best wishes
Penny
Customer Experience
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