Jumped online to sort out comprehensive insurance for my car, everything looked good, then just before paying I decided to check the reviews and thank heavens I did. Any company who treats their cust... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
4 hours back and fourth discussing renewal!. Price comparison website quoted me cheaper than my renewal! forced to chat via whats app tried to explain this made no sense but ended up wasting my whole... Mehr ansehen
I recently had to call Provident Insurance to make a change to my car insurance policy as I am not at ease doing so online. David the operative who answered my call couldn't have been more helpful.... Mehr ansehen
Unternehmen hat geantwortet
I reached out to Provident insurance to make a change to our car insurance policy. Lynn took me through all the required steps and her calm and friendly manner made it all a breeze. Even when we had t... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At Provident Insurance we like to make things simple and straightforward – that means no jargon, clear information and always giving you our best price first time, every time. Provident Insurance is a trading name of Covéa Insurance. Covéa Insurance is a member of one of Europe's leading mutual insurance groups, Covéa. With the support of such a strong mutual group behind us, we're perfectly placed to deliver the quality, consistency and financial reassurance that we know you value. Together, we have over 50 years' UK experience in providing UK Motor Insurance. Please note our team are here to respond to our reviews Monday - Friday, 9am-5pm & we aim to respond within 3 working hours.
Kontaktinformationen
Provident Insurance PO Box 847 Dean Clough, HX1 9RE, Halifax, Vereinigtes Königreich
- 03300 240 123
- help@providentinsurance.co.uk
- www.providentinsurance.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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Helpful customer service
Helpful customer service that you can actually speak to. Call promptly answered by Kiran and issue dealt with.

Antwort von Provident Insurance
Kiran was extremely helpful when I…
Kiran was extremely helpful when I called

Antwort von Provident Insurance
great service!
kiran,was very clear and helpful,hope i get to speak to her next time!
Car detail change with KIRAN
Rang at 0830 20/12/21 spoke KIRAN who was very helpful in changing my car details so I could pick my car up later in the day. She was very polite and efficient and the change over was done very quickly.
David's Helpful Assistance
I spoke to David today to change my pasword because the web site was down. David was very helpful with my enquiry and dealt with my issue very professionally. Thank you David.
Car renewal by phone
Very good service from Dave when I called to renew car policy.
Kiran was very helpful with helping me…
Kiran was very helpful with helping me change my car over!! Great customer service!
Saymira was so lovely to talk to
Saymira was so lovely to talk to. She was able to understand what I wanted and explained it more detailed for me to understand. She was very polite. Was pleased I had her on phone to talk. As my previous experience with others were not good. Thank You SAYMIRA
Kiran was very helpful in changing my…
Kiran was very helpful in changing my policy
Kieran, Excellent and Very Helpful
I have just experienced some excellent customer service from a lady called Kieran. Easy to deal with, very polite, helpful and honest
Well done Kieran
Many thanks Phil
I have had to make two calls in the…
I have had to make two calls in the last week. Both times the advisers (Olivia and Dave) were very helpful, polite and efficient,.
Dave was really helpful and…
Dave was really helpful and understanding on the phone, explained to me how to find my proof of no claims policy, but because I had to use my phone I couldn’t load it up properly so I rang back a couple of hours later and Dave answered again and was once again really helpful and sent it across to my email for me instead, really polite and definitely one of the best experiences I’ve had with provident. Top man
Great experience
Dave was great, clear to understand, helpful and knowledgeable about the insurance.
kiran
kiran - Phoned Provident insurence to inform them of my change of address - The lady that I dealt with was very helpful and the change of address was completed with no issue.
They put the blame on me
My car was hit by another driver who left the scene while my car was stationary.
They raised my premium because they blamed me, my damage was never paid for me.
Even police was informed but they didn't care about it.
It's a rip off company please avoid it at any cost!
All the best.

Antwort von Provident Insurance
have dealt with Dave from provident…
have delt with dave from provident several times, he is very professional and very helpful, always willing to help thank you
First class service and support from…
First class service and support from Saymira today. Well done.
Saymira was swift and professional in…
Saymira was swift and professional in helping change my policy today.
Her friendly approach and brilliant personality shined through and is another reason I will continue to be with provident insurance
Kiran
Kiran . Revived excellent service . Very polite and professional .
Approachable and helpful Staff.
I spoke to Lynn this morning to change my details on my car insurance. This is always a daunting task but Lynn was extremely helpful, professional and friendly.
I have been with Provident for 5 years now and I recommend highly. They have an online account which is easy to use and the staff are always willing and eager to help if you have any queries.
Thank you Provident, and thank you Lynn.
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