Good price on tyres , fitting good , waiting area much improved . Disappointed that tracking wasn’t checked after fitting tyres was told old tyres worn even and didn’t need checking ??
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Great service. Easy to make appointment for fitment of new tyres. Staff very helpful. A few weeks after new tyres fitted, has a slight vibration due to balancing. Contacted and wheels rebalanced at no... Mehr ansehen
Straightforward discussions at initial contact along with very competitive pricing of my four tyres. Tyres arrived promptly and booking a slot to have them fitted was a breeze. I arrived late on t... Mehr ansehen
Helpful staff. Reasonable price.Car left in tidy condition with the spare wheel stowed away. Appreciate the report on remaining tyres. Been going there for many years. Never had a problem.
Unternehmensdetails
- Reifenhandel
- Bremsenwerkstatt
- Fachhandel für Autobatterien
- Kfz-Prüfstelle
- Fahrzeugservice
- Spureinstellungs-Service
Über Protyre Autocare - Newark
Vom Unternehmen geschrieben
Vom Unternehmen geschrieben
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Kontaktinformationen
96 Northgate, NG24 1HF, Newark, Vereinigtes Königreich
- 01636 493070
4.6
Hervorragend
316 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I visited Protyre on the 17th July as I…
I visited Protyre on the 17th July as I was concerned about one of my tyres. Tom dealt with me and following an examination informed me that I actually required three new tyres. Having checked with Tom that I could continue to use my car, I booked it in for Tuesday 11th August.
Whilst driving to the pre-arranged appointment on the 11th, I received a call from Tom informing me that only two of the three tyres had been delivered, so they would only be able to change two and I would have to return to have the third tyre fitted. Appreciating that mistakes and errors do occur I agreed to carrying on to my 9.30am appointment.
Tom was very apologetic and when presenting my bill, informed me that there would be no charge for the tracking, which should have cost me £40. He then booked me in for the third tyre change the next day, Wednesday 12th at 9am..
As I was travelling in for the appointment on the 12th, I received a further call from Tom stating that my tyre could not be located on the delivery van, but hopefully they would find it soon. He said he would call me later with an update, but for now I was to go home and await his call.
I was disappointed that by mid afternoon he had not been in contact, so I gave him a call. He informed me that the tyre had still not been located but it would be in by the next day. I was not able to attend on the next day, so I booked my car in for 9am on Friday 14th August. Tom stated that he would phone me prior to Fridays appointment to confirm the tyre had arrived at Newark.
I did not receive a call confirming this, so on the morning of Friday 14th I called to make sure I wasn't making another wasted journey. The gentleman that answered my call confirmed the tyre had arrived.
So, I finally received the third of my three tyres.
I am extremely disappointed by the service received.
Whilst I appreciate the compensation of the tracking being taken off my first bill on Monday 11th, I have since that day had another appointment cancelled and did not receive two promised phone calls.
This lead me to ask, before the third tyre was changed on the 14th, for some compensation. The young man who dealt with me on the 14th stated that he could not discount or compensate me and Tom was not at work. I left my car so that the tyre could be changed and when I returned the same young man informed me that he had taken £5 off my bill. I paid my bill and asked if I could speak with the manager. I was informed that he was due at work about 11am and he would ask the manager Ricky Harrop to call me. To date I have not received any call.
Whilst I thank you for the free tracking, this was at no financial loss to Protyre, just a few minutes work by one of the staff, I feel the further compensation of just £5 disappointing.
11. August 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Friendly and professional service
12. August 2026
Antwort von Protyre Autocare - Newark
Hello Lisa,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Antwort von Protyre Autocare - Newark
Hello Peter,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Antwort von Protyre Autocare - Newark
Hello Mr Goodman,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
THE SERVICE I RECEIVED WAS BRILLIANT…
THE SERVICE I RECEIVED WAS BRILLIANT AND I DONT TINK THEY COULD DO ANY BETTER
7. August 2026
Antwort von Protyre Autocare - Newark
Hello David,
We would like to thank you for sharing your feedback regarding the service you received at our Newark branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent price and prompt service
5. August 2026
Antwort von Protyre Autocare - Newark
Hello Nicholas,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Staff and service excellent thankyou
3. August 2026
Was able to book in quickly with an…
Was able to book in quickly with an appointment to shut my needs. Friendly atmosphere and nice waiting area with tv to watch work being done on car.
29. Juli 2026
Antwort von Protyre Autocare - Newark
Hello Michelle,
We would like to thank you for sharing your feedback regarding the service you received at our Newark branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
quick and easy
29. Juli 2026
Antwort von Protyre Autocare - Newark
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Easy to book online friendly efficient…
Easy to book online friendly efficient staff two new tyres and a/c regas great service and competitive prices would use again
22. Juli 2026
Antwort von Protyre Autocare - Newark
Hello Stephen,
We would like to thank you for sharing your feedback regarding the service you received at our Newark branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Mojo
Booking appointment was easy to do online. Staff very helpful and carried out work efficiently. Price reasonable.
22. Juli 2026
Antwort von Protyre Autocare - Newark
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Newark branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Car booked in for 13:00
Car booked in for 13:00, when I dropped it off they said come back in an hour which I did. The car hadn't moved drove away 3 hours after dropping off. No apology for waiting so long. When I got home I noticed that the hatch in the boot where the locking wheel nut was dismantled and not put back together
8. Juli 2026
Antwort von Protyre Autocare - Newark
Dear Customer,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns have been raised. A manager will investigate into this matter and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Good price on tyres
Good price on tyres , fitting good , waiting area much improved . Disappointed that tracking wasn’t checked after fitting tyres was told old tyres worn even and didn’t need checking ??
13. Juli 2026
Arrived at booked specified time
Arrived at booked specified time. The changing of two front tyres took 2 hrs!
8. Juli 2026
Antwort von Protyre Autocare - Newark
Dear John,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns have been raised. A manager will investigate into this matter and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
On time quick and efficient
On time quick and efficient, Clean and Tidy Reception area thank you 🙏
8. Juli 2026
Antwort von Protyre Autocare - Newark
Hello Richard,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Antwort von Protyre Autocare - Newark
Hello Mr Rigley,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Antwort von Protyre Autocare - Newark
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Newark branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Always very helpful and accommodating
Always very helpful and accommodating. They give a good deal on tyre prices. They are my first go to for any tyre issues with my car.
30. Juni 2026
Antwort von Protyre Autocare - Newark
Hello Alison,
We would like to thank you for sharing your feedback regarding the service you received at our Newark branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service especially as I was…
Excellent service especially as I was a walk in, not booked I can recommend going there to my friends and colleagues
3. Juli 2026
Antwort von Protyre Autocare - Newark
Hello David,
We would like to thank you for sharing your feedback regarding the service you received at our Newark branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.