Appointments are easy to book online; favorable prices (especially for MoT's); large and comfortable waiting room; friendly and polite staff. Ideally situated for supermarket across the road for those... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Staff were friendly and approachable, queries were dealt with straight away. Job completed in a good time with no waiting around. Competitive price and easy booking system which I will use again.
Unternehmen hat geantwortet
Was told it would take about 3 hours for mot and service so turned up then told service hadn’t been done because they was waiting for a ramp so would take another hour but l went for a walk till it w... Mehr ansehen
Unternehmen hat geantwortet
Vehicle went in for service and MOT, seemed all good. Requested service paperwork, was told as i booked online it would be sent via email, I have received nothing. Rear shock absorbers were replaced... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Reifenhandel
- Bremsenwerkstatt
- Fachhandel für Autobatterien
- Kfz-Prüfstelle
- Fahrzeugservice
- Spureinstellungs-Service
Über Protyre Autocare - Isle of Wight
Vom Unternehmen geschrieben
Vom Unternehmen geschrieben
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Kontaktinformationen
Newport Road, Lake, PO36 9GT, Isle of Wight, Isle of Wight, Vereinigtes Königreich
- 01983 401000
4.7
Hervorragend
1316 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I always go to Protyre for servicing…
I always go to Protyre for servicing and m.o.t. I trust them completely
31. August 2026
Excellent service as always from Protyre Lake
Been going to Protyre in Lake for years
bit of a misunderstanding today but put right by the helpful and friendly staff who dealt with my query very professionally
Thank you very much as always Protyre.
4. September 2026
Bewertung ohne vorherige Einladung
Verwendet eventuell KI als AntworthilfeMehr lesen
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Great job!!
Staff were friendly and approachable, queries were dealt with straight away. Job completed in a good time with no waiting around.
Competitive price and easy booking system which I will use again.
28. August 2026
Antwort von Protyre Autocare - Isle of Wight
Dear Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from our team at our Isle of Wight branch.
We are pleased the booking system was easy to use and the job was completed efficiently.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Appointments are easy to book online
Appointments are easy to book online; favorable prices (especially for MoT's); large and comfortable waiting room; friendly and polite staff. Ideally situated for supermarket across the road for those who might wish to avail themselves of something to eat or do a little shopping whilst waiting for work to be done. Says it all really!
28. August 2026
Antwort von Protyre Autocare - Isle of Wight
Hello Gareth,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Antwort von Protyre Autocare - Isle of Wight
Hello Marilyn,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service
Great service , polite , helpful , will definitely use them again , thankyou
19. August 2026
Antwort von Protyre Autocare - Isle of Wight
Hello Philippa,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Prompt service
Prompt service. Although the waiting room needs air conditioning in this weather.
14. August 2026
Antwort von Protyre Autocare - Isle of Wight
Hello John,
We would like to thank you for sharing your feedback regarding the service you received at our Isle of Wight branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Antwort von Protyre Autocare - Isle of Wight
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Booked an MOT and service online
Booked an MOT and service online, on turning up, I was told I wasn’t in the system. Showed them the confirmation email and they still told me that I was not booked in. They did manage to fit me in because somebody else had not turned up. I was rang at 1540 to say that the car was ready, I said I would be there in approximately half an hour. I was told okay. I arrived at the garage at about 4:10 to find it was completely locked up, the garage had closed at 4 o’clock, the gentleman on the phone did not tell me this even though I said I would be around half an hour. I didn’t have the spare key, so I was unable to pick my car up and had to return home to get the other key. Although I did take the car on Saturday afternoon, I did not receive any phone calls on Monday to say the car had gone or to rearrange the picking up of the spare key service record and MOT. I went down to the garage on Monday afternoon having to leave work early. On arrival yet again I could not be found on the system, then I was asked if I had paid for the work. There was no apology or explanation given. Unfortunately, I will never use this garage again, I have used them for quite a few years and have almost become accustomed to poor customer service.
15. August 2026
Bewertung ohne vorherige Einladung
Antwort von Protyre Autocare - Isle of Wight
Dear Mutley Mulkerrins,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Great service from Ben and the team…
Great service from Ben and the team above and beyond when I had some logistical and timing issues.Highly recommend!
Mark Newman
12. August 2026
Antwort von Protyre Autocare - Isle of Wight
Hello Mark,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent staff communication and very…
Excellent staff communication and very efficient
12. August 2026
Antwort von Protyre Autocare - Isle of Wight
Hello Mrs Long,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Was told it would take about 3 hours…
Was told it would take about 3 hours for mot and service so turned up then told service hadn’t been done because they was waiting for a ramp so would take another hour but l went for a walk till it was completed. Other than that good service
10. August 2026
Antwort von Protyre Autocare - Isle of Wight
Hello Mr Mitchell,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Polite professional and swift service
10. August 2026
Antwort von Protyre Autocare - Isle of Wight
Hello Janette,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Antwort von Protyre Autocare - Isle of Wight
Hello Mr Batty,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Antwort von Protyre Autocare - Isle of Wight
Hello Jonathan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Two new tyres
Two new tyres. Efficiently fitted at the best price I could find on the Island. Will use again.
29. Juli 2026
Antwort von Protyre Autocare - Isle of Wight
Dear David,
We would like to thank you for sharing your feedback regarding the service you received at our Isle of Wight branch.
We take customer service very seriously and want all of our customers to receive excellent service at all times, and we are delighted that the team has delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Always good service and prices.
23. Juli 2026
Antwort von Protyre Autocare - Isle of Wight
Hello Mark,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Antwort von Protyre Autocare - Isle of Wight
Hello Angela,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Antwort von Protyre Autocare - Isle of Wight
Hello George,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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