Reception Staff extremely helpful and asked/answered all my questions and queries. Although I did not meet any of your mechanics, he/they passed necessary information to Reception for further discussi... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechseln324 Bristol Road, Gloucester, GL2 5DH Gloucester, Gloucestershire, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
The work was completed quickly by helpful staff with no drama, in fact they started early and fitted 4 tyres within an hour. Nice large arrival area with plenty of parking.
We needed a new tyre due to a puncture, we were given a quote by phone and on arrival we were met by Chris, he dealt with us professionally and put at ease quickly and told us how long the work would... Mehr ansehen
Unternehmen hat geantwortet
Good for my tyres but….. please ! please check Tyre pressures before handing bk to customers Luckily I have a tyre inflator as I had to stop because my dash/tyre indicator said I had to on w... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Reifenhandel
- Bremsenwerkstatt
- Fachhandel für Autobatterien
- Kfz-Prüfstelle
- Fahrzeugservice
- Spureinstellungs-Service
Über Protyre Autocare - Gloucester
Vom Unternehmen geschrieben
Vom Unternehmen geschrieben
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Kontaktinformationen
324 Bristol Road, Gloucester, GL2 5DH, Gloucester, Gloucestershire, Vereinigtes Königreich
- 01452 505588
4.7
Hervorragend
1060 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Great communication
Great communication , wrong tyre ordered by myself but resolved with no problem as suitable replacement available in store . Many thanks
29. April 2026
Quick and efficient
Quick and efficient. Didn't complain that it was the wrong tire unlike another place where I tried first. Will be coming back to get the rear one done at some stage
29. April 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
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Why did you fail my car on emissions when your emissions machine wasn't working
The emissions machine did not work when I arrived for an mot. Instead of rearranging my appointment they made me wait over 2 hours before telling me my car had failed on emissions. I took my car into my friend's garage for him to check and he said there was nothing wrong with the emissions. I emailed protyre to complain the area manager never bothered to contact me.
28. April 2026
Antwort von Protyre Autocare - Gloucester
Dear Customer,
Thank you for taking the time to provide this update.
Please accept our apologies for the delay in response from the Area Manager. We can confirm your complaint was raised with Higher Management on the 21/04/2026 following your email.
We have raised this further and asked Management to contact you as soon as possible to discuss your original concerns.
Kindest Regards,
Georgia
Customer Care - Protyre
Easy to book MOT online,Car done and…
Easy to book MOT online,Car done and ready within 40 minutes,Thank you
17. April 2026
Fast service and clear communication
Fast service and clear communication, everyone was pleasant and they had plenty of seating at the location I used.
15. April 2026
It was a disaster this time......
It was a disaster this time.......none of the usual staff were available. Problems with MOT which I was told would cost me approx £500 to fix. I paid for bronze service and MOT online and was given the choice to pay or receive rebate for service which was not attempted and go elsewhere. I chose to go elsewhere and was assured the rebate would come through the same channel by which I originally paid.....I am still waiting!!
At this time I am £174.90 out of pocket..........so much for the good customer service!!!!!
8. April 2026
Antwort von Protyre Autocare - Gloucester
Dear Shona,
Thank you for bringing this to our attention.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and order number, a team member will then investigate this further for you.
Kind regards,
Eddie
Customer Care - Protyre
My appointment was booked with Protyre…
My appointment was booked with Protyre as they have been great in the past however this time the whole appointment was a chaotic disaster. There was clearly a staffing problem so I was told there would be a delay in fitting but over an hour to fit two tyres is beyond belief and then they couldn’t fit in doing tracking!!!I was informed the induction heater was damaged but wasn’t this known about before my appointment.
8. April 2026
Antwort von Protyre Autocare - Gloucester
Dear Sylvia Humphrey,
Thank you for bringing this to our attention and we are sorry to hear that you had a longer than expected waiting time.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
These guys were fantastic
These guys were fantastic! No hesitation on recommending them.
13. April 2026
Antwort von Protyre Autocare - Gloucester
Dear Chris Taylor ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Gloucester branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Excellent service!
1. April 2026
Excellent service
My husband and I both use Protyre for tyres, servicing and MOTs and the service is always excellent.
The team at Bristol Road are always welcoming, friendly and honest.
27. März 2026
they were really nice and clear
they were really nice and clear, waiting room clean and large. passed my car so an extra happy haha
1. April 2026
Booked in very easily
24. März 2026
Protyre don’t value your business
Called to order a pair of motorcycle tyres for me to collect in the car, as I was not ready to fit them to the bike just yet. A message relayed from the branch manager was that this is not permitted and they would only fit to the bike or to loose wheels taken in! Obviously business in a tough climate and my future custom is not important to them. I’ll go over the road to Chris Mullens Tyres.
27. März 2026
Bewertung ohne vorherige Einladung
Antwort von Protyre Autocare - Gloucester
Dear Dave,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
I booked the van in with protyre for…
I booked the van in with protyre for new tyres on Monday they worked on it straight away good service chatted with the guy on reception was friend.
27. März 2026
Good and honest service
25. März 2026
Great service
Great service, very helpful and not pushy at all. Would highly recommend.
25. Februar 2026
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