Claudiu Marinescu and his colleague picked up a bicycle from us which was boxed for delivery to eBikeBuyer in England. Tracking information before their arrival was very efficient and Claudiu phoned w... Mehr ansehen
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Das sagen Bewerter
Gupreet and a colleague arrived punctually and collected a large oak table which I had sold on eBay. They carefully moved it from our garden room into their van and wrapped and secured it in their van... Mehr ansehen
Very happy with the service provided by Dmytro. He was very communicative, called me when my delivery arrived (I'd had to rush away as my mother was in hospital) and made sure my item was left in a sa... Mehr ansehen
Great service. Great communication with emails, texts, and finally a phone call to say that they were 5 mins away. John and his workmate then carried the unit into my kitchen for me. The unit was unma... Mehr ansehen
Unternehmensdetails
- Kurierdienst
- Kurier- und Lieferdienst
- Umzugs- und Lagerservice
- Umzugsunternehmen
- Klaviertransportdienst
- Transportunternehmen
Über Proovia Couriers
Vom Unternehmen geschrieben
Proovia Couriers:
Prioritizing Customer and Employee Satisfaction.
Our journey began 8 years ago in Birmingham, with a single container, a brave man, a Sprinter van, and a dispatcher fueled by enthusiasm and a dream. Through hard work and unwavering determination, that dream gradually transformed into reality. Today, we operate from a massive warehouse and office, employing 160 dedicated staff members and utilizing over 60 vans to serve customers daily.
We specialize in courier services, focusing primarily on furniture transportation, including wardrobes, chairs, sofas, desks, tables, and sideboards. Additionally, our expert couriers are trained to handle motorcycles, pianos, and sports equipment. Proovia proudly serves local shops, auction houses, and residents, collecting and delivering items all across the UK.
Kontaktinformationen
Units 115-119 Fort Dunlop Office 110, Fort Parkway, B24 9FE, Birmingham, Vereinigtes Königreich
- +44 121 314 9848
- support@proovia.delivery
- www.proovia.delivery
4.8
Hervorragend
59'238 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 99 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Reliable courier
Great and friendly service by the driver Claudiu. Phoned ahead to check if Im home and arrived well in the allocated timeslot. Fragile parcel delivered in a good condition.
27. Juli 2026
Bewertung ohne vorherige Einladung
BROKE THE ITEM IN FRONT OF ME WHEN…
BROKE THE ITEM IN FRONT OF ME WHEN LOADING INTO THERE VAN STOLE THE DELIVERY CHARGE WOULD NOT REFUND ME OR COMPENSATE ME AVOID THIS COMPANY COWBOYS AT BEST
3. Juli 2026
Antwort von Proovia Couriers
Hello,
We are sorry to hear about your experience and the damage reported during collection.
We understand that you are dissatisfied with the outcome of your claim and the compensation offered. We recommend continuing the communication directly with our Claims Department, as they are responsible for reviewing the evidence provided and determining the available resolution.
Please reply to the latest email from the Claims team with any additional information or evidence you would like them to consider, so they can review your concerns and respond accordingly.
Yours, Proovia Couriers
Sabin delivered perfectly
Sabin called ahead of time for an awkward parcel. Was polite and asked where I wanted it leaving. 5 🌟
27. Juli 2026
Bewertung ohne vorherige Einladung
Remarkably efficient company updates…
Remarkably efficient company updates are simple showing step by step progress as to what time you will receive item,quick careful delivery into the house would thoroughly recommend
24. Juli 2026
Bewertung ohne vorherige Einladung
Amazing service for a very reasonable price
Amazing service for a very reasonable price. The driver politely followed the instructions and contacted me. Would highly recommend.
23. Juli 2026
Bewertung ohne vorherige Einladung
Sabin was excellent service him call me…
Sabin was excellent service him call me 15 minutes before was excellent
25. Juli 2026
Bewertung ohne vorherige Einladung
Sabin fantastic service recommend him
Sabin fantastic service recommend him
25. Juli 2026
Bewertung ohne vorherige Einladung
Marinescu great driver
Marinescu great driver. My address is hard to find and he had great communication with me. Cheers!
25. Juli 2026
Bewertung ohne vorherige Einladung
Sabin was personable and flexible
Sabin was personable and flexible, took my stuff quickly
25. Juli 2026
Bewertung ohne vorherige Einladung
Beware- they broke my unit’s doors.
I placed an order for delivery of two vintage Habitat kitchen units. Each cost £600.
Unfortunately, the sink unit's doors were not attached to the base. When I enquired as to why the doors were no longer attached I was told that the delivery men had had to remove them to ease the removal. The doors on the other unit were insitu and not an issue.
When we came to refit the doors, after the men had departed, we discovered that the doors had not been removed but had in fact been broken off. The hinges had been catastrophically snapped off thus the doors could not be reattached. This can only have happened during the delivery service, and something they knew had happened.
I have tried to locate some replacement hinges, they are a distinct style, but this has not been possible. The doors will now have to be refitted with hinges that do not match the rest of the units, something that I find unacceptable due to the asthetics. They simply will not match and will be quite obviously different.
Proovia’s communications in response have been slow. I have been waiting for 2 weeks to my last email.
They have offered to refund the delivery cost but not the unit. They state the hinges are replaceable- which they are not.
Beware, I’m out of pocket by some £600.
25. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Proovia Couriers
Hello,
We are sorry to hear about your experience and the damage reported to your kitchen unit.
We appreciate your concerns regarding the damage to the hinges and understand your frustration with the time it has taken to progress your claim.
We will contact our Claims team directly and ask them to review the current status of your case. Where possible, we will also ask them to reconsider the outcome of the claim in light of the concerns you have raised and to provide you with a further update as soon as possible.
Thank you for bringing this to our attention.
Yours, Proovia Couriers
Sabin was great
Sabin was great. He called before arriving, checked out the route before moving our table into the house, then moved with lots of care. Very polite and friendly.
24. Juli 2026
Bewertung ohne vorherige Einladung
Sabin very good service recommend him…
Sabin very good service recommend him and very happy he's delivering the car door very careful
24. Juli 2026
Bewertung ohne vorherige Einladung
Good service
Package delivery came on time. Thanks to Sabin!!
24. Juli 2026
Bewertung ohne vorherige Einladung
Sabin was excellent service excellent…
Sabin was excellent service excellent customer service very friendly
24. Juli 2026
Bewertung ohne vorherige Einladung
Arrived safely within pick up time
Arrived safely within pick up time
2 men crew able to safely move furniture into van from ground floor - tied in To back of truck and departed for next pick up
Helpful and friendly
24. Juli 2026
Bewertung ohne vorherige Einladung
Japjit singh and simranjit singh has…
Japjit singh and simranjit singh has been helpful and kind
24. Juli 2026
Bewertung ohne vorherige Einladung
Great service from Sabin
Great service from Sabin. Kind and professional
24. Juli 2026
Bewertung ohne vorherige Einladung
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