Ordered online and in store. Products came quickly and safely online excellent quality I purchased more instore I called to check stock - a wonderful young lady was so helpful and when I arrived... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnUnit 1001, Montfichet Rd, E20 1EJ London, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I've been to the ProCook shop in Stratford, East London. The shop is very nice, with a good range of products. The staff were extremely helpful and fetched from storage some articles which were not in... Mehr ansehen
Really great choice and value for money products at all price levels. We purchased a set of Nihon Knives. Great quality product, simply but well packaged in recyclable cardboard. We were encouraged... Mehr ansehen
A lady called Anisa came up to me to offer help. I was looking for a Japanese inspired knife set for my uncles birthday and a board to match with it. She was super helpful in explaining the knives and... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Vom Unternehmen geschrieben
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktinformationen
Unit 1001, Montfichet Rd, E20 1EJ, London, Vereinigtes Königreich
4.8
Hervorragend
1052 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very helpful telling me all about the…
Very helpful telling me all about the products at the till and what I could buy fir £10 also the bargain box I liked to.
9. April 2026
The assistant was polite
9. April 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Gave me time to look at selection
Gave me time to look at selection, answered my questions on items, provided advice and recommended what would suit me best
8. April 2026
Antwort von ProCook - Westfield Stratford
We're happy to hear that you had a great experience! We appreciate you taking the time to share your feedback and are glad we could assist you effectively.
Antwort von ProCook - Westfield Stratford
We appreciate you letting us know our staff was helpful; it means a lot to our team that you had a positive experience.
The shop is easy to navigate
The shop is easy to navigate. It was easy to find my peeler but it was priced too high in my opinion.
4. April 2026
Antwort von ProCook - Westfield Stratford
We're glad you found the shop easy to navigate and locate the peeler. We appreciate your feedback regarding the pricing, and we'll certainly consider it.
Antwort von ProCook - Westfield Stratford
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.
Good advice given
1. April 2026
Antwort von ProCook - Westfield Stratford
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.
Your sales man telling me the deals you…
Your sales man telling me the deals you have in store.
4. April 2026
Antwort von ProCook - Westfield Stratford
We're glad to hear that our sales team member shared the deals we have available. We appreciate you taking the time to leave us feedback.
I went to the Stratford Westfield…
I went to the Stratford Westfield Branch. Great products, great customer service.
I would highly recommend it.
4. April 2026
Antwort von ProCook - Westfield Stratford
We're happy to hear that you had a great experience at our Stratford Westfield branch! We appreciate your recommendation and are glad you enjoyed our products and customer service.
Cute store lots of very useful items
Cute store lots of very useful items! Customer service was great!
3. April 2026
Antwort von ProCook - Westfield Stratford
We appreciate your positive feedback; we are so happy you found our store cute, our items useful, and our customer service great.
Very helpful staff and hand blender is…
Very helpful staff and hand blender is brilliant. Money well spent.
2. April 2026
Antwort von ProCook - Westfield Stratford
We appreciate you letting us know our staff was nice, and that you had great customer service; it means a lot to our team.
The young lady who served me was…
The young lady who served me was lovely. Very polite, had a nice chat. I left the store thinking "aww, she was nice".
27. März 2026
Antwort von ProCook - Westfield Stratford
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that the young lady who served you was lovely and polite.
Antwort von ProCook - Westfield Stratford
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
great purchase ..
great purchase ... products always really well made at very good prices ... staff always friendly & helpful ...
29. März 2026
Antwort von ProCook - Westfield Stratford
We appreciate you taking the time to leave us this great review! We're so happy to hear that you were satisfied with our products, prices, and staff.
Lynn
Pro cook is a brilliant company and they have many excellent household wares. I have purchased many items from this company and find them very inexpensive and of a high quality.
22. März 2026
Antwort von ProCook - Westfield Stratford
We're so happy to hear that you find our household wares excellent! We appreciate that you find the items you purchased inexpensive and of high quality.
Great advice and great service for your…
Great advice and great service for your staff, fantastic.
25. März 2026
Antwort von ProCook - Westfield Stratford
We appreciate you taking the time to leave us this great review! We're so happy to hear that you enjoyed our great advice and service.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.