Great products. We purchased a four place ceramic handled cutlery setting and when we got it home found a slight fault in the design of one of the handles. We returned to the store and they replaced i... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnUnit A11, Rushden Lakes Shopping Park, South Terrace, NN10 6FH Rushden, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Replaced all my old saucepans and frying pans with ProCook. Great quality, very reasonable price and very helpful staff in store.
Great range and selection of goods. I ws shopping specifically for a replacement utility knife. The staff member who served me was helpful, knowledgable, and gave advice but wasn't 'pushy' at all.... Mehr ansehen
Unternehmen hat geantwortet
The staff in the Rushden lakes store are unfailingly positive, friendly and welcoming. Very well informed on their products and helpful. The range of products available are generally of a very high s... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Vom Unternehmen geschrieben
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktinformationen
Unit A11, Rushden Lakes Shopping Park, South Terrace, NN10 6FH, Rushden, Vereinigtes Königreich
4.9
Hervorragend
1172 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Antwort von ProCook - Rushden Lakes
We appreciate you letting us know our service was professional and knowledgeable! We are so happy to hear it.
Antwort von ProCook - Rushden Lakes
We appreciate you letting us know about the excellent help and advice in store; it means a lot to our team that you had a great experience.
Antwort von ProCook - Rushden Lakes
We appreciate you taking the time to leave us this great review! We're so happy you found our staff helpful and liked our shop.
Antwort von ProCook - Rushden Lakes
We're glad you had a positive experience with our team member. Thank you for your feedback; we appreciate it.
Great range of good quality products
Great range of good quality products at reasonable prices. The cashier was friendly and polite. This was my first visit to PROCOOK but it won't be my last.
24. Januar 2026
Antwort von ProCook - Rushden Lakes
We appreciate you sharing your positive experience. We're happy you found a great range of good quality products at reasonable prices and that our cashier was friendly and polite. We look forward to your return.
I really like the range of products…
I really like the range of products giving lots of choice. The items are also reasonably priced.
22. Januar 2026
Antwort von ProCook - Rushden Lakes
We appreciate you taking the time to leave us this great review! We're so happy to hear that you like our wide range of products and reasonable prices.
Excellent customer service
Excellent customer service. Took pan back that non stick was coming away replaced with no question.
26. Januar 2026
Antwort von ProCook - Rushden Lakes
We're happy to hear that our customer service was excellent and that we could replace the pan without any issues. Thanks for your positive feedback!
Antwort von ProCook - Rushden Lakes
We appreciate you letting us know our staff was helpful; it means a lot to our team.
Unfortunately this stainless steel tray…
Unfortunately this stainless steel tray bucked the first time I used it.
19. Januar 2026
Antwort von ProCook - Rushden Lakes
Thank you for your review. We are sorry to hear of your experience; we have asked the Customer service team to contact you to resolve.
Antwort von ProCook - Rushden Lakes
We appreciate you letting us know our staff was helpful and polite; it means a lot to our team.
Helpful staff nice product
15. Januar 2026
Very friendly staff member
Very friendly staff member, extremely helpful and excellent product knowledge. Would highly recommend ProCook
8. Januar 2026
The assistant was very helpful and…
The assistant was very helpful and polite.
She was able to answer my questions effectively so I could make the right purchase for me.
Thank you
15. Januar 2026
Antwort von ProCook - Rushden Lakes
We appreciate your positive feedback regarding our attractive displays and helpful staff; we are so happy you enjoyed them!
Pleasant shopping experience
Staff always friendly,helpful and polite.Shop is well stocked clean and tidy too.Makes a pleasant shopping experience.
17. Januar 2026
Antwort von ProCook - Rushden Lakes
We appreciate you taking the time to leave us this great review! We're so happy to hear that you find our staff friendly, helpful, and polite and our shop well-stocked and clean.
A very good shopping experience
Staff were welcoming, helpful, and knew about the products that I was interested in. I bought two items (cooking pots/pans) and I am very pleased with these. Thank you.
14. Januar 2026
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.