Outstanding customer service and true 25-year guarantee support at ProCook Lakeside! What an amazing experience! I have just returned home after visiting ProCook in Lakeside. My visit was o... Mehr ansehen
Standort
Standort wechselnUnit 105, Lakeside Shopping Centre, West Thurrock, RM20 2ZP Grays, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I shop in procook more than I should as I always end up buying a new knife. The staff are friendly, helpful and knowledgeable. I love the knives ( VG 10 steel look pretty and handle so well ) The o... Mehr ansehen
The shop was bright and clean firstly The shop assistant was so helpful So knowledgeable about the products I was enquiring about your top of the range cookwear pans ect Unfortunately your 2 to... Mehr ansehen
Store is always fun to go in to as its very tidy and clean and feels very premium. The service from all staff was incredibly helpful also, they approached us when they noticed we needed help and answe... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Vom Unternehmen geschrieben
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktinformationen
Unit 105, Lakeside Shopping Centre, West Thurrock, RM20 2ZP, Grays, Vereinigtes Königreich
4.8
Hervorragend
885 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von ProCook - Lakeside
We're glad you enjoyed your experience; we appreciate your positive feedback and thank you for sharing.
helpful and knowledgeable staff…
A very helpful and knowledgeable staff member spent lots of time explaining details of the products to us, so we could easily compare and make our decisions to suit our needs. She was incredibly helpful explaining the deals and bundle discounts to us, making the whole process clear and easy.
23. Februar 2026
Antwort von ProCook - Lakeside
We're happy to hear that the staff member was helpful and knowledgeable, spending time explaining product details. It's great to know she clarified deals and discounts, making the process clear and easy for you.
Antwort von ProCook - Lakeside
We are happy to hear that our service was quick and effective for you. Thank you for your positive feedback; we appreciate it.
Antwort von ProCook - Lakeside
We appreciate you letting us know that our staff member was helpful, polite, and informative! We are so happy to hear it. Thank you.
Extremely helpful staff in assisting…
Extremely helpful staff in assisting with purchase
18. Februar 2026
Antwort von ProCook - Lakeside
We appreciate you taking the time to leave us this great review! We're so happy our staff was helpful with your purchase.
Antwort von ProCook - Lakeside
We appreciate your positive feedback regarding our helpful, customer-focused staff; we are so happy to hear that you enjoyed them!
The whole experience was very…
The whole experience was very professional the staff were polite and very helpful.
16. Februar 2026
Antwort von ProCook - Lakeside
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff polite, helpful, and professional.
Very nice store with friendly and helpful staff.
The lady that assisted us was very helpful, friendly and knowledgeable about the products we were purchasing. The store is very well laid out and easy to find everything that you are looking for plus some things you never knew you needed until you see them. There was plenty of staff on hand to offer any help and advice.
16. Februar 2026
Antwort von ProCook - Lakeside
We're happy to hear that the team member was helpful, friendly, and knowledgeable about the products. It's great to know that you found the store well-organized and that you found what you were looking for. We appreciate your feedback.
The quality was really nice ,I enjoyed…
The quality was really nice ,I enjoyed cooking with procook turner ,the staff was nice and helpful
15. Februar 2026
Antwort von ProCook - Lakeside
We appreciate you sharing! We're so happy to hear that you enjoyed cooking with our turner and that our staff was helpful and nice.
Staff were very helpful and polite and…
Staff were very helpful and polite and happy…. Lovely shopping experience
10. Februar 2026
Antwort von ProCook - Lakeside
We appreciate you sharing your thoughts! We're so happy to hear you found our staff helpful and polite and that you had a lovely shopping experience.
Products are very well made.
Your products are presented beautifully and your staff are excellent.
12. Februar 2026
Antwort von ProCook - Lakeside
We appreciate your positive feedback! We're so happy to hear that you liked our products' presentation and found our staff excellent.
Very friendly staff
Very friendly staff. Excellent customer service and good product knowledge
10. Februar 2026
Antwort von ProCook - Lakeside
We appreciate you taking the time to leave us this great review! We're so happy to hear you found our staff friendly and knowledgeable!
Mac the Knife!!
The staff at Pro cook lakeside were excellent!!! I felt listened to in terms of what I was looking to purchase I was shown the level of knife that I would need for my ability and my price range. At no point was it a push to buy the most expensive items or things that I would not need. My new favourite shop!! I will be returning.
1. Februar 2026
Always excellent customer service…
Always excellent customer service whenever I visit ProCook..mainly this branch! to the point where I am remembered and asked how my products are! How it should be 👍
5. Februar 2026
Antwort von ProCook - Lakeside
We appreciate your feedback! We are so happy to hear that our customer service team was helpful to you.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.