Really appreciated the care, patience and expert advice when shopping for a set of kitchen knives at the Cribbs Causeway ProCook shop. Bought a set of 5 high quality knives. The lady serving on the mo... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnUnit 11, The Mall, Cribbs Causeway, BS34 5DG Bristol, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Having searched everywhere for a new dining set we came across a beautiful one in Procook. We’ve bought a number of items there before and always pleased with the quality and this is proving to be no... Mehr ansehen
Unternehmen hat geantwortet
Purchased a set of Pro Cook professional granite pans for our new induction hob. The pans are non stick ceramic coating and are PFAS free Staff were friendly and helpful, and explained the bulk purc... Mehr ansehen
Unternehmen hat geantwortet
I was looking for fairly inexpensive plastic containers to use in the freezer. Pro Cook were selling sets if five containers for just £5.00. They have proved perfect for my needs. In addition I w... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Vom Unternehmen geschrieben
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktinformationen
Unit 11, The Mall, Cribbs Causeway, BS34 5DG, Bristol, Vereinigtes Königreich
4.8
Hervorragend
1200 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Simply decent service
13. März 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Great selection of kitchen knives.
Great selection of kitchen knives.
At really good prices.
Good you can hold and test them.
13. März 2026
Antwort von ProCook - Cribbs Causeway
We appreciate you taking the time to leave us this great review! We're so happy to hear that you are pleased with our knife selection and prices.
Enthusiastic and knowledgable staff
Enthusiastic and knowledgable staff. And sale pricing.
10. März 2026
Antwort von ProCook - Cribbs Causeway
We're happy to hear that you enjoyed our team and pricing. Thank you for your positive feedback; it means a lot to us.
Very helpful staff.Precook staff have always been very…
Precook staff have always been very helpful and knowledgeable .
4. März 2026
Excellent service
Excellent service, very polite staff, very good experience, I will shop there again, well done.
13. März 2026
Great product at a fantastic price
Great product at a fantastic price. Friendly and helpful service.
12. März 2026
Outstanding Customer Service
Cassidy was brilliant. She helped us get all the pans we wanted to look at out so that we could get a feel for them and work out which combination of 8 pans to buy. It was a bit of a process…she was very patient with us and gave us a few helpful tips which helped with the decision making.
Outstanding customer service.
5. März 2026
Great shopInitially just browsi to…
Initially just browsing but tempted to make a purchase all be it small by your very pleasant and highly informative member of staff .
She took great pains to to point out new items and current deals.
We are looking for a dinner service and strongly considering one of your ranges .
6. März 2026
Antwort von ProCook - Cribbs Causeway
We're happy to hear that our staff member was so helpful and informative during your visit. It's great to know their assistance made your browsing experience so positive! We appreciate you considering our dinnerware and hope you find the perfect set.
Antwort von ProCook - Cribbs Causeway
We appreciate you letting us know our assistant was knowledgeable and helpful! We are so happy to hear it.
Far too pushy
There were two assistance in the shop the young girl was helpful but an older lady butted in and was very pushy trying to sell me reduced items e.g things for my toaster (I don’t have a toaster!) a pineapple slicer etc. I went in for a baking tin and had trouble getting out. I wanted to leave and go to Lakeland but felt sorry for the young assistant who was halfway through my sale. I won’t go in there again
27. Februar 2026
Antwort von ProCook - Cribbs Causeway
Thank you for your review, we will pass this over to the store to investigate.
Informative and friendly
Very friendly and informative on products.
Helpful when needing some assistance on what would work best for you.
8. März 2026
Great shop and good range of products…
Great shop and good range of products and very helpful staff
7. März 2026
Antwort von ProCook - Cribbs Causeway
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our shop, products and helpful staff.
Staff was very informative and helpful
Staff was very informative and helpful. Helped us select the right chef knife and saucepans.
7. März 2026
Antwort von ProCook - Cribbs Causeway
We appreciate you taking the time to leave us this wonderful review. We're so happy to hear that our staff was helpful in your selection process!
Very good member of staff promoting…
Very good member of staff promoting sale and taking time to go through products
6. März 2026
Antwort von ProCook - Cribbs Causeway
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff helped you learn about our products.
Excellent guidance by a lady member of…
Excellent guidance by a lady member of staff. Thank you so much, it was wonderful to have a polite knowledgeable member of staff serving us.
2. März 2026
Antwort von ProCook - Cribbs Causeway
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you received excellent guidance from a knowledgeable member of our staff.
The Sales lady was so helpful
The Sales lady was so helpful. She explained the various options on offer enabling us to make the right decision for our culinary needs.
27. Februar 2026
Antwort von ProCook - Cribbs Causeway
We're so happy to hear that our sales team member was helpful in explaining the options and enabling you to make the right decision for your needs!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.