The items we wanted on this visit were available, easy to find & well priced. The staff were friendly, knowledgeable & helpful. One staff member spent time with us showing us various kitchenware it... Mehr ansehen
Standort
Standort wechselnUnit 96 Cheshire Oaks, McArthur Glen Designer Outlet, CH65 9JR Kinsley Road, Ellesmere Port, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
My daughter and I called in this evening to upgrade and invest in our cookware, and Rebecca was absolutely excellent! She took the time to explain the differences between the two sets of pan... Mehr ansehen
Unternehmen hat geantwortet
Visited outlet at Cheshire Oaks, while prices no different to website for what I bought, the two ladies there were so knowledgeable and helpful. Would highly recommend.
I purchased the granite pans as I wanted non-toxic, the sales lady in the shop was fabulous and really knew her stuff! She also stayed past closing as it was just before 8pm when I actually bit the... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Vom Unternehmen geschrieben
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktinformationen
Unit 96 Cheshire Oaks, McArthur Glen Designer Outlet, CH65 9JR, Kinsley Road, Ellesmere Port, Vereinigtes Königreich
4.8
Hervorragend
1316 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
No one at the till
No one at the till. When someone did arrive she didnt know which customers was first as there was 2 tills opposite each other. I had to say I was here first. Made me feel uncomfortable.
20. September 2026
Antwort von ProCook - Cheshire
Suzie
Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store
The products are high stranded…
The products are high stranded affordable prices
The staff in Cheshire oaks go above and beyond to help and advice Amazing Customer services
15. September 2026
Excellent customer service support at…
Excellent customer service support at the Cheshire Oaks branch,
Staff are very helpful and knowledgeable
24. September 2026
Customer friendly and efficient Upsold…
Customer friendly and efficient Upsold us a knife cover and advised how to keep it sharp
22. September 2026
Nothing “pro” about it
Bought two peelers from here, a spatula and a non stick pan. Peelers were -admittedly- £5 but they are absolutely pointless. Like something you’d find in a Christmas cracker. “Pro” cook?
14. September 2026
Antwort von ProCook - Cheshire
Thank you for your review. We are sorry to hear that the peelers did not meet your expectations. We appreciate you sharing your feedback with us.
Found some lovely products the sales…
Found some lovely products the sales staff were very helpful and knowledgeable.
17. September 2026
Always worth a visit for kitchenware😊
The items we wanted on this visit were available, easy to find & well priced.
The staff were friendly, knowledgeable & helpful.
One staff member spent time with us showing us various kitchenware items that we intend to replace when our new kitchen is installed in the new year.
There’s always a great variety/range of items at great prices and staff to help!
16. September 2026
Excellent Customer Support
Excellent customer service both in the physical store and the telephone support. Was offered a quick solution in relation to a issue with a pan, resolved very quickly.
13. August 2026
I went to the Pro Cook in Cheshire…
I went to the Pro Cook in Cheshire Oaks. The staff were friendly and helpful. I got great advice and assistance to get everything I needed. They were amazing in helping me to arrange to get all rhe heavy items to my car. I would definitely recommend and will be shopping there again.
11. September 2026
No quibble replacement
Took back a pan I'd bought in 2021, the bottom of the pan had started to come away from the pan. No quibbles, 10 year guarantee. Full replacement. Thank you.
8. September 2026
Guarantee which is honoured
Returned 2 pans we have had for over 10 years as the handles had become loose or dropped off.
Replaced without any quibble, true customer service.
Well done.
11. September 2026
Helpful staff
Very helpful sales girl who explained the difference between all of the pan sets. The pans we wanted not all of them were in store so they were delivered to our home address within a week.
27. August 2026
Helpful staff at Cheshire Oaks
Extremely helpful and friendly staff at Cheshire Oaks store.All my questions answered efficiently. Happy with my purchases.
9. September 2026
Got exactly what I wanted
8. September 2026
Great choice of products
Great choice of products and staff are very knowledgeable.
7. September 2026
Amazing products from the brand .And the customer experience is top notch.
Amazing products from the brand .
31. August 2026
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.