The experience of using this store was great,Really helpful staff, really polite, wide range of products, you were not rushed by staff to buy something,you could take your time and browse the products... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnUnit 1 Shopping Village, Pughs Garden Centre, CF15 8LB Radyr, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Being a regular visitor to Morganstown garden centre I always pop into ProCook and usually pick something up, you know it's going to be good quality and the advice I've been given in the past has alwa... Mehr ansehen
Unternehmen hat geantwortet
Charming, knowledgeable and very helpful lady in the shop which is well stocked with everything you could possibly need in your domestic kitchen. I bought 2 heavy gauge enamel roasting tins (very reas... Mehr ansehen
Unternehmen hat geantwortet
The staff here are friendly, knowledgeable and helpful. I had a problem with a product which wasn't working properly, so brought it back and they exchanged it for a new one immediately. And the assi... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Vom Unternehmen geschrieben
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktinformationen
Unit 1 Shopping Village, Pughs Garden Centre, CF15 8LB, Radyr, Vereinigtes Königreich
4.9
Hervorragend
468 Bewertungen
Bittet Kunden um Bewertungen
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Das haben sich andere Leute angesehen
Useful to see things online
This is the second time I've seen a product on Procook's website, then gone to their shop to buy it. The emails are very useful, especially to inform of sales. I am very happy with my new frying pan. It is beautiful.
9. Februar 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Very helpful and pleasant staff.
12. Februar 2026
Antwort von ProCook - Cardiff
We appreciate you letting us know our staff was pleasant and helpful; it means a lot to our team.
Antwort von ProCook - Cardiff
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Lovely shopping experience.Great…
Lovely shopping experience.Great staff,and excellent products.
2. Februar 2026
Very friendly
Very friendly, helpful and knowledgeable staff. Product is really useful.
2. Februar 2026
Great little non stick saucepan
Great little non stick saucepan that was on sale too. Happy days.
31. Januar 2026
knowledgeable ,helpful staff
clean and calming surroundings , no hassle from the staff who were exceptionally helpful and knowledgeable about the product i was buying.
3. Februar 2026
Specialist shop
Excellent service from the colleagues. The shop had a wide range of cooking utensils and I was able to buy what I needed (plus some other impulse buys 😊)
1. Februar 2026
Antwort von ProCook - Cardiff
We're so glad to hear you received excellent service and found a wide range of cooking utensils! It's great you were able to buy what you needed and a few extras.
Good service and good quality
Good service and good quality. the items we ordered arrived on time. Maybe items could be a little less expensive.
22. Januar 2026
Antwort von ProCook - Cardiff
We're happy to hear that you received good service and quality items promptly. We appreciate your feedback regarding the pricing of our products.
Lovely shop
25. Januar 2026
Professional helpful staff good…
Professional helpful staff good customer support and advice
29. Januar 2026
Antwort von ProCook - Cardiff
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our staff and support.
So far so good
Quality knife good edge, broad blade good to run against back of fingers whilst chopping. Yet to see how it sharpens on the wet stone as recently purchased.
26. Januar 2026
Antwort von ProCook - Cardiff
We're happy to hear that you find the knife to be of good quality with a sharp edge. We appreciate your feedback and hope it sharpens well with your wet stone!
Great customer service
Great customer service. The lady who helped us choose our new set of pans was great, she was extremely knowledgeable and not pushy. We are very happy with our purchase and will be back for more
11. Januar 2026
Antwort von ProCook - Cardiff
We're happy to hear that you received great customer service! It's wonderful that the team member was knowledgeable and helpful in choosing your new pans. We appreciate your positive feedback and look forward to your return!
Helpful friendly staff
20. Januar 2026
Antwort von ProCook - Cardiff
We appreciate you letting us know our staff was helpful and friendly; it means a lot to our team.
This was my first visit to Pro Cook
This was my first visit to Pro Cook, and I was looking for some affordable kitchen items for a family member who enjoys cooking. I found several items that I have not seen in other cook shops and with competitive prices. The items in the shop look to be good quality.
The person who served me took care to wrap up a fragile item.
17. Januar 2026
Prompt and efficient service
Prompt and efficient service. Good quality and value of item.
16. Januar 2026
good experience
The item I wanted was there, easy to find, at a reasonable price and the lady that served me was extremely nice.
10. Januar 2026
Antwort von ProCook - Cardiff
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found what you wanted easily and that our staff was nice.
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