I visited ProCook in Bromley to look at non toxic stainless steel saucepans/frying pans as I want to replace all my pans with non stick coating. There was a good selection at a range of prices and... Mehr ansehen
Standort
Standort wechselnUnit 259 Upper Mall, The Glades Shopping Centre, BR1 1DN Bromley, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I found what I was looking for. Staff were helpful in pointing out other products that could be purchased far more reasonably. Product does as expected, though a little slower than anticipated. Overa... Mehr ansehen
Unternehmen hat geantwortet
Visited the Bromley store. The person who helped me was very knowledgeable about the items that I needed. She knew the technical aspects for the knives that I was interested in which helped make a goo... Mehr ansehen
Jamie’s SMILE Jamie greets you with the brightest biggest smile, is polite, professional and helpful with product knowledge and deals. The store looked tidy and made for an enjoyable hassle free sh... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Vom Unternehmen geschrieben
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktinformationen
Unit 259 Upper Mall, The Glades Shopping Centre, BR1 1DN, Bromley, Vereinigtes Königreich
- 0208 178 3811
4.8
Hervorragend
235 Bewertungen
Bittet Kunden um Bewertungen
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Das haben sich andere Leute angesehen
very Friendly staff
I arrived shortly before store closure and the staff was really lovely and helpful in guiding me to find what I needed. The replacement glass for a cafetière I broke was very good value in store in comparison to other stores online. Also it was the first time I heard of that shop and I was pleasantly surprised by it and the products on sale.
29. Mai 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Great service by a lovely young man.
30. Mai 2026
Antwort von ProCook - Bromley
Thank you for your positive feedback! We noticed your review has a 1-2 star rating, but your comments are very complimentary. If this was selected by mistake, you can edit your Trustpilot review and update the rating.
Thanks again for your support!
Chloe
Customer Service Support
Product seems good but when we returned…
Product seems good but when we returned to the store to purchase more of the same product we are told that there was a multi buy offer that was not told to us when we made the first purchase. The company should make sure customers are correctly informed of offers, there was no mention of the offer at the point of stock or around the shop. disappointed
30. Mai 2026
Antwort von ProCook - Bromley
Bromley
Thank you for your review. We are sorry to hear of your experience; we have asked the Customer service team to contact you to resolve.
Chloe
Customer Service Support
Antwort von ProCook - Bromley
We're so glad our staff was helpful and informative. We appreciate your feedback!
Quick delivery and very happy with my…
Quick delivery and very happy with my Soho pan set in dusky pink. Staff are friendly and helpful in the new store in Bromley.
22. Mai 2026
Antwort von ProCook - Bromley
We're so pleased you're happy with your Soho pan set and quick delivery! It's wonderful our Bromley staff were friendly and helpful.
Antwort von ProCook - Bromley
We're so glad we could assist you quickly!
Antwort von ProCook - Bromley
We're delighted you enjoyed our product, staff, and pricing. Thank you!
Staff very proficient
Staff very proficient.
Product, ProCook knives, very good and very reasonably priced.
28. Mai 2026
Antwort von ProCook - Bromley
We're so glad you found our staff proficient and our knives excellent and well-priced. Thank you!
Jamie’s SMILE
Jamie’s SMILE
Jamie greets you with the brightest biggest smile, is polite, professional and helpful with product knowledge and deals. The store looked tidy and made for an enjoyable hassle free shopping experience. The items oooze quality, I definitely could’ve bought more but had a budget and stuck to it. Pro cook I will return when something else for my kitchen is required.
23. Mai 2026
Antwort von ProCook - Bromley
We're so happy to hear you had such an enjoyable and hassle-free shopping experience! It's wonderful that our team provided helpful product knowledge and that you found our items to be of great quality. We look forward to your return!
Antwort von ProCook - Bromley
We appreciate your positive feedback on our in-store help and quick delivery. We are so happy you are pleased!
It was easy to find what I wanted.
It was easy to find what I wanted.
The staff member was polite and helpful.
The shop is clean and welcoming
23. Mai 2026
Antwort von ProCook - Bromley
We appreciate your positive feedback! We are so glad you found what you needed and that our staff was polite and helpful.
Products of excellent quality with…
Products of excellent quality with practical features, service oriented intuitive salespeople who serve with a smile, efficient buying process, long guarantees on products
22. Mai 2026
Antwort von ProCook - Bromley
We're so happy to hear you appreciate our product quality, helpful salespeople, efficient process, and guarantees. Thank you for this wonderful review!
When entering the Store initially for a…
When entering the Store initially for a quick look as it was near to closing time, I was politely greeted with an offer of help with anything, the Staff member had a lovely approach and I was made to feel very welcome . The Store was very enjoyable to look around and I left with a purchase
16. Mai 2026
Antwort von ProCook - Bromley
We're happy to hear you were politely greeted and felt very welcome, even near closing time. It's great to know you enjoyed looking around and made a purchase!
Antwort von ProCook - Bromley
We appreciate your kind words.
Lovely new cook shop in Bromley Glades
Lovely new cook shop in Bromley Glades. Everything you could want, reasonably priced and spacious for browsing. Helpful staff. A great addition to the Glades and we’ll definitely be back next time!
13. Mai 2026
Antwort von ProCook - Bromley
We're so happy to hear you enjoyed our new cook shop! It's wonderful that you found everything you needed, reasonably priced, and our staff helpful. We look forward to your next visit!
Antwort von ProCook - Bromley
We appreciate your positive feedback about our products and staff!
Antwort von ProCook - Bromley
We're so glad you enjoyed our product and received excellent service!
All products we have brought from pro…
All products we have brought from pro cook have lasted well over the years
15. Mai 2026
Antwort von ProCook - Bromley
We're so happy to hear our products have served you well over the years! Thank you for your feedback.
Informative
The staff were knowledgeable about the products and how to use and care for them. They were informative and there was no pressure to purchase. There was a pleasant playlist whilst browsing.
15. Mai 2026
Antwort von ProCook - Bromley
We're so pleased our staff provided knowledgeable and informative assistance without pressure. We're also glad you enjoyed the pleasant playlist! Thank you for your kind words.
The store has started nice layout and…
The store has started nice layout and thr items are reasonably priced
15. Mai 2026
Antwort von ProCook - Bromley
We're so glad you enjoyed our store's layout and pricing! We appreciate your positive feedback.
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