ProCook - Bridgend Bewertungen 

Helpful staff who found the product I was looking for quickly

The young man that served us was really helpful, answered all our queries and gave us the confidence to purchase the items knowing that they were exactly what we wanted and needed.
Thank you to him.

Faulty Stone Bake Trays, ignored email and gave me wrong trays multiple times

I purchased a set of Stoneware Oven Dishes from this shop and was extremely disappointed. Upon returning home, I found all the trays mixed up in different colours instead of a complete set. I returned the faulty trays after three days and they assured me the correct colour was the one I wanted.
However, when I checked it out, I discovered I had received the same trays but in a worse condition. I had also received a plastic tray instead of the stoneware. Despite this, I gave them another chance and changed the trays for a different set.
This time, I explained how upset and distressed I was about the situation. They finally gave me an actual set and showed me all the trays. While I was happy with the outcome, I’m still concerned about the quality of the dishes. One has already snapped in half and another is following suit. I’m debating whether they’re actually stoneware or poor-quality glass or clay.

Around a week ago I sent you an email but you haven’t responded. I’m not happy about this terrible customer service and it shows how little you care about your customers. I’ve already mentioned I went there three times but living 33 miles away from ProCook Bridgend makes it a lot of money to go back and forth.

Great prices, good quality items, helpful, knowledgeable staff.

Thecteam member at mcarthur Glen was very helpful and l was pleased with the advice he gave.

Great staff in store, excellent quality of the product.

The assistant was very helpful wth my choices. He also made it easy for me by carrying the parcels to my car which he had told me to bring to the rear of the stockroom.

Friendly helpful knowledgeable assistants.

Great product at a good price.
Friendly and helpful staff

I always find what I look for in ProCook-Bridgend.

I bought two saucepans for my induction hob. So easy to use especially when draining with the draining holes on both sides of the pan. So no more trying to hold the lid askew. Heat resistant handles on lids and pans. Also, glass lids to keep an eye on the cooking. Stainless steel so easy to clean too. I've been buying pans for over 50 years and these are best I've ever had. I would definitely recommend them and be buying the next size too.

The Staff are always helpful

Very helpful my 20% off voucher had ended but the staff very kindly offered 10% discount.

I was shopping for a decent grater and found one which i purchased

Great quality product at a good price. The staff were helpful and polite.

Friendly , knowledgable staff. Very helpful, i wanted another small knike, and couldnt find the style , but your colleague knew there was a chance my previous purchases could be registered for the guarantee and so she took my email address and found it. I was ver relieved. And everthing is beautifully presented.

The gentle who served us was informative, professional and very helpful