Ordered some ink for my old PC printer. The website was very customer friendly and easy to find what I needed. I needed the order urgently to print some documents. Items arrived very quickly via Ro... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
My ink cartridges arrived the next day, well packed and undamaged. They work perfectly in my Canon Pixma and are much cheaper than Canon's own brand. I'll always use Printerinks now as ordering is ea... Mehr ansehen
I have used Printer inks for years now and always found their ink cartridges not only to be of quality but of good value. When I did previously have an issue Printer Inks were able to direct me to so... Mehr ansehen
Absolutely despicable company. Advertise 2/3 days delivery. 9 days later not even dispatched. Emailed twice no reply. Online chat first few times no one there. Then full of out of stock excuses. Ha... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Printerinks.com is one of the fastest growing ink and toner distributors in UK & Europe, offering the highest quality ink & toners to customers at factory-direct prices with FREE Delivery & Exclusive Buy 2 Get 3rd Free offers.
Kontaktinformationen
8th Floor, Capital House, 25 Chapel Street, NW1 5DH, London, Vereinigtes Königreich
- contactus@printerinks.com
- www.printerinks.com
4.3
Hervorragend
21’675 Bewertungen
Hat 9 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
The black ink cartridge has not lasted…
The black ink cartridge has not lasted anywhere near as long as even so called 'compatible' ones. I am very disappointed.
19. Februar 2024
Antwort von Printerinks.com
Hi Jood,
Thank you for your review.
We are sorry to hear that you found the original manufacturer cartridge did not last as long as you expected.
Looking at the order for the black cartridge you made it was a standard capacity cartridge whereas the colour compatible cartridge you ordered was a high capacity cartridge which has nearly two thirds more ink then a standard capacity cartridge.
However if you think the cartridge is not performing as it should please do get in touch and our team will assist you.
Kind Regards
John
Order made online with ease
Order made online with ease. Arrived on time and product is fit for purpose.
19. Februar 2024
Amazing sevice
Amazing sevice. Ordering was simple, delivery was extremely fast (next day), and the packaging was very good. Communication throughout was first class. I wish every company provided this kind of service. Will use again - highly recommended.
29. Februar 2024
Antwort von Printerinks.com
Hi,
Thank you for your review.
We are sorry to hear that you are having an issue with your cartridge and apologise.
Although cartridge issues are rare they can be fixed by following some simple trouble shooting steps which our staff will be happy to provide you with.
Please contact us on 020 8181 4010(Monday - Friday: 9:00 - 19:00) or email us at contactus@printerinks.com and we will be happy to help.
If the issue cannot be fixed we will be happy to send you a replacement.
Kind Regards
John
Easy to order and perfect to use.
Very easy to use website and order cartridge, which arrived within a couple of days. I installed in my printer and it worked perfectly.
27. Februar 2024
As quick as Amazon. …
I ordered some inks in the afternoon and they were delivered by Royal Mail next morning. As good a service as Amazon’s.
29. Februar 2024
Website easy to use and purchases…
Website easy to use and purchases delivered very quickly thank you.
16. Februar 2024
Ink cartridges
Quick and easy to order from. Very reasonable compared to other companies.
30. November 2023
I received an email offering a special…
I received an email offering a special discount but when I tried to use the code I was informed that it did not apply to my purchase. Very misleading and extremely disappointing.
29. Februar 2024
Cartridge faulty.
I put the cartridge into my printer and it printed 2 sheets - then it wouldn't print any more! My printer said there "was a problem and cartridge must be replaced".
I emailed customer services last weekend (26th Feb) and received a message that they'd get back to me - but there's been no reply for 6 days now!
Very disappointing!
25. Februar 2024
Antwort von Printerinks.com
Hi Geoff,
Thank you for your review.
We are sorry to hear that you have had an issue with your order and apologise. Unfortunately we could not locate the email you sent.
We do want to resolve this for you so we have sent an email to you requesting more information and on reply we will assist you in resolving your issue.
Kind Regards
John
Straightforward
29. Februar 2024
I have forgotten my password so asked…
I have forgotten my password so asked for a link to be sent to my email. It arrived and when I clicked on it, it just terminated Outlook completely. I reloaded Outlook, asked for a password reset again and the same thing happened. So, I ordered as a guest.
29. Februar 2024
Antwort von Printerinks.com
Hi Dave,
Thank you for your review.
We are sorry to hear that you had an issue with trying to gain access to your password. An email sent by us cannot close down your Outlook account it would probably be the firmware settings on your computer that is closing down the Outlook screen.
If you do need any help with gaining your password in the future please do contact us and our team will be happy to assist you.
Kind regards
John
not/applicable
29. Februar 2024
Easy to place an order
Easy to place an order , no problems, will keep using Printerinks.
29. Februar 2024
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.