I order from Prezzybox from Australia to my UK family. Only issue is the default country stays Australia, despite entering a UK address, but can be resolved by paying through PayPal, which I don't r... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Bought as a gift for Christmas for a colleague whose family love games and drinking. So seems the perfect present. Ordering was easy and delivery was within two days and well packaged, I would def... Mehr ansehen
An unusal gift for foodies. The items have a long date which means I was able to buy them and package up before Christmas but the recipient doesn't have to use immediately. They are available in veg... Mehr ansehen
I purchased the microwaveable bagpuss for a gift. It arrived quicker than I expected. Unfortunately I don’t feel I can give it to the person as it does not look like bagpuss apart from the colour, the... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Prezzybox
Vom Unternehmen geschrieben
We're on a mission to create moments of happiness for friends and family, by delivering the extraordinary.
We aim to sell the kinds of gifts to trigger that moment of excitement and elation when you find them, when you give them, and when they open them.
Sale
GIFTS FOR HER
BEST SELLERS
Kontaktinformationen
Vereinigtes Königreich
- www.prezzybox.com
4.4
Hervorragend
2319 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Prezzybox
Hi! Thank you for your feedback!
We sincerely apologise that you did not received your parcel, despite the tracking showing it as delivered.
We have reached out to you via email but are yet to receive a reply, once we hear from you you we can get this resolved.
Thank you for your understanding, and we appreciate your cooperation in resolving this matter.
The Menkind Team
Courier failed to deliver on numerous…
Courier failed to deliver on numerous occasions and today’s still note delivered . Very disappointed
10. Dezember 2024
Antwort von Prezzybox
Hello!
Thank you for your feedback. We are so sorry that you have not received your order. Unfortunately, since the tracking information was not updated, we considered your parcel lost in transit. Please accept our sincere apology for any inconvenience this may have caused you. We can confirm that you were in touch with our customer support team, who issued a full refund for you.
The PrezzyBox Team
Prezzie Box Good -Evri poor
Prezzie box was great in ease of ordering, delivery timescales and presentation. The only down side was the delivery by Evri which damaged one of the items, however, Prezzie boxes response after investigation was great.
20. Dezember 2024
Arrived promptly in time for Christmas…
Arrived promptly in time for Christmas in good condition.
20. Dezember 2024
Exceptional first time purchase
Great service; well packaged & exceptionally fast delivery
19. Dezember 2024
Good speed but poor packaging.
Good timely response to a late (for Christmas) order, but very lucky to receive product undamaged, very poor packaging, only a black plastic bag with a fragile product inside that could easily have been damaged.
18. Dezember 2024
Quick and efficient
19. Dezember 2024
Antwort von Prezzybox
Hello,
Thank you for your feedback.
We're sorry to hear about this issue.
We can see that our customer support team reached out to you to inquire if a refund or a replacement is required, and they are awaiting your response.
The Prezzybox Team
Highly recommend prezzybox
I have used prezzybox a couple of times, there shipping is very quick. They have some great products and if you need to get in touch with them they are very helpful.
18. Dezember 2024
Parcel was wet and damaged
17. Dezember 2024
Antwort von Prezzybox
Hello!
Thank you for sharing your experience with us. We are so sorry that your parcel was wet and damaged. Please accept our sincere apologies for the inconvenience this may have caused you. We can confirm that our customer support team contacted you via email to provide further assistance; however, they have not received a response yet. We are looking forward to hearing from you.
The PrezzyBox Team
I was amazed that the order actually…
I was amazed that the order actually arrived the next day.
17. Dezember 2024
Beautiful glass ML is going to love it…
Beautiful glass ML is going to love it as her Christmas present
Fast delivery too
17. Dezember 2024
Great easy to use website
Great easy to use website, really good products, customer service and delivery.
Got my girl some really fun Christmas stuff that she’ll love and I hadn’t seen anywhere else.
17. Dezember 2024
I arranged this parcel from overseas , very reliable
I've used this site several times as I've never had issues, highly recommend
13. Dezember 2024
Very quick service everything arrived…
Very quick service everything arrived on time and in condition I ordered
16. Dezember 2024
Don’t order from this company you don’t…
Don’t order from this company you don’t get your order or there is half of your order missing and when you contact them they don’t reply
7. Dezember 2024
Antwort von Prezzybox
Hi!
We are sorry that you did not receive part of your items.
Our customer service team promptly sent you a form to complete in order to resolve the issue. However, we have not yet received the correctly completed form. We asked you to amend the form, but unfortunately, we have not received a response from you yet.
Once we receive the corrected form, we will be happy to proceed with either a refund or replacement for the missing item.
If you need any further assistance, please don’t hesitate to reach out.
The Prezzybox Team
My parcel arrived promptly and safely
My parcel arrived promptly and safely - many thanks!
16. Dezember 2024
Arrived on time and packed well
Arrived on time and packed well! Sadly one was damaged and I sent for a refund request. I was refunded and told not to trouble myself sending it back. As you can imagine this time of year is hectic so I very much appreciate this. Brilliant customer service and care
16. Dezember 2024
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.