I have paid for membership since 2020 and used Preloved in the past to buy items. I have tried recently to list my first item as a seller, but weeks later it is still awaiting "editorial review" so h... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I cannot understand how you can pay for a service and then not actually get what you pay for, which is to have your adverts approved and posted. And of course, they completely ignore all your message... Mehr ansehen
Unternehmen hat geantwortet
They answered my trust pilot bad review about being ripped off for illegal taking of subscription without notice asking me for more info, pretending that they cared, and it was all fake, nothing was d... Mehr ansehen
Unternehmen hat geantwortet
I actually contacted preloved to cancel my membership, which I had had to sell a camper van. I sent my email into the ether without much hope of a reply... The representative, Megan, was in cont... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Buying or selling second hand? Preloved is packed with nearly new and really old bargains in over 500 categories. It's free to advertise so why not start turning your clutter into cash today. We're always eager to make your Preloved experience a positive one, so you can buy and sell easily.
Vom Unternehmen geschrieben
Kontaktinformationen
Vereinigtes Königreich
- www.preloved.co.uk
2.4
Mangelhaft
1648 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Antwort von Preloved
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Very prompt and helpful service from…
Very prompt and helpful service from Megan when I was having problems trying to create an account. Which was my fault as I already had an old account still live.
21. August 2024
Bewertung ohne vorherige Einladung
Antwort von Preloved
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Prompt email answers
I have to say that you (Tommy) and/or your organization is pretty amazing, each of my emails have been answered VERY promptly and my problem resolved to my complete satisfaction.
To be honest, there are few businesses now-a-days that I can say that about them.
So again thank you Tommy
19. August 2024
Bewertung ohne vorherige Einladung
Antwort von Preloved
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Membership auto renews without any warning.
Just beware that they will auto renew your subscription and take the money out of your account without any prior warning, unlike most companies that will send a reminder email.
14. August 2024
Bewertung ohne vorherige Einladung
Antwort von Preloved
Hello Phil,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with your order. I am unable to locate your account using the details you have provided. Please update the review with an order number to enable us to reach out to you directly.
Regards,
Jess
So far so good and very helpful in…
So far so good and very helpful in answering me
15. August 2024
Bewertung ohne vorherige Einladung
Antwort von Preloved
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
I joined Preloved a number of years…
I joined Preloved a number of years ago. After I moved and my Parents moved and subsequently died. We had a lot of stuff to clear. I found Preloved a very easy site to follow and had some success. Everyone was very pleasant that purchased from us. Things quietened down for a while, then I needed to use Preloved. This time I found it more complicated. The number of adverts that obliterate things for sale is rediculous. I decided it wasn’t the best option for selling or for buying. Shame I liked it.
12. August 2024
Bewertung ohne vorherige Einladung
Antwort von Preloved
Hi,
Thank you for taking the time to leave your review.
At present I cannot locate your account. Can you please contact us via one of the contact options on site or by updating your review to include your order number so we can look to reach out to you?
We look forward to getting this resolved.
Kind Regards,
Sam
No response from seller
I sent a message to an advertisement on Preloved and received no response on two occasions.
Tommy from Preloved classifieds very promptly contacted the seller and reminded them of their responsibilities.
I have still not received a response but at least Preloved did their bit.
1. August 2024
Bewertung ohne vorherige Einladung
Antwort von Preloved
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
I have used Preloved for nearly 10…
I have used Preloved for nearly 10 years and it's my goto site if looking for something or selling. No commission taken (just an extremely modest annual subscription) and talking direct to the seller or buyer - none of this thing of a middle person taking a cut!
4. August 2024
Bewertung ohne vorherige Einladung
Antwort von Preloved
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Worst company ever I wouldn’t use them
Worst company ever I wouldn’t use them
No star if possible -*
9. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Preloved
Hello Josa,
Thank you for leaving your review.
I am very sorry to hear that you have had an issue with Preloved,
I am unable to locate your Preloved account with the details you have provided, and I would like to get this resolved for you.
Can you please respond to the message that has now been sent to you via your TrustPilot account?
Kind Regards
Kayleigh
Ticket Resolved
I had to contact Customer Service for an issue. Tommy quickly picked up my ticket and resolved to my complete satisfaction. Thank you so much, Tommy!
25. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Preloved
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Preloved most disappointing site I've…
Preloved most disappointing site I've used In my life! So stressful and the biggest headache! Do not recommend! To activate the advert you have to email, only to be told you need to upgrade to a business plan. Closed my account this site has always been a problem.
20. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Preloved
Quick reply & problem solved by Tommy
Quick reply & problem solved by Tommy
24. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Preloved
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
I wrote as I was unable to complete setting up an account
I wrote as I was unable to complete setting up my account. Tommy replied, and the issue was quickly resolved.
21. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Preloved
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Great service lovely customer service
Great service lovely customer service
22. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Preloved
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Great for pets
9. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Preloved
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
KITTEN DEVELOPMENT:
A kitten’s first eight weeks of life are filled with rapid developmental changes. Kittens fit into the palm of your hand, are blind, and have little defense when they are infants. However, by the time they are 8 weeks old, they are playing, running, and resembling tiny cats.
The kitten’s requirements for warmth, food, assistance with using the restroom, and medical attention will vary every week. Understanding a kitten’s age is crucial since it affects both its needs for care and its ability to develop healthily.
What you should know about a kitten’s first eight weeks of life in terms of developmental milestones is provided below contrac for info
8. Januar 2024
Bewertung ohne vorherige Einladung
Antwort von Preloved
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Terrible for advertising unless you…
Terrible for advertising unless you want to wait a year to have the advert approved because it says you've added your phone number even though you haven't. You'd be better off going with freeads or gumtree.
15. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Preloved
Hello Sarah,
Thank you for leaving your review.
I am very sorry to hear that you have had an issue with Preloved,
I am unable to locate your Preloved account with the details you have provided, and I would like to get this resolved for you.
Can you please respond to the message that has now been sent to you via your TrustPilot account?
Kind Regards,
Kayleigh
Tommy was very quick is sorting out my…
Tommy was very quick is sorting out my query.
8. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Preloved
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Rip off merchants.
Used preloved to find our puppy, signed up for it, but for the last two years they have taken the payments again even after we cancelled, if preloved monitor this site please get in touch and put a stop to it really don't like getting ripped off like this, 5.99 last year and 6 pound this year.
30. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Preloved
Hello Richard,
Thank you for leaving your review.
I am very sorry to hear that you have had an issue with Preloved,
I am unable to locate your Preloved account with the details you have provided, and I would like to get this resolved for you.
Can you please respond to the message that has now been sent to you via your TrustPilot account?
Kind Regards,
Claire
Sally from customer service has been…
Sally from customer service has been amazing. And helped me out. Thank you again Sally.
2. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Preloved
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.