From first booking, to first clean was so quick and with great communication. Window cleaner knocked to check what needed doing was very polite very friendly and professional. Job done to very hi... Mehr ansehen
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Das sagen Bewerter
Its a good set up, easy to use their online system etc. No hassle. Kept updated all the time . Very pleased with outcome and having had no window cleaner for ages the windows were filthy. They... Mehr ansehen
1st booking . Text to let me know they were coming next day and arrived when they said they would. Respectful of property. Some of my windows were very streaky after the wash, really need a wipe over... Mehr ansehen
Booked Preen & Clean after recommendation as recently moved house and they came out and did the first clean on Friday. Very fast, efficient service thank you
Unternehmen hat geantwortet
Unternehmensdetails
Über Preen & Clean
Vom Unternehmen geschrieben
Preen & Clean, the UK's premier purified, hot water window cleaning company. With thousands of happy customers, hundreds of 5* reviews and cutting-edge window cleaning equipment, Nobody cleans better. We currently operate in the following areas:
- Barnsley
- Blackburn
- Bolton
- Burnley
- Bury
- Bradford
- Castleford
- Dewsbury
- Doncaster
- Goole
- Halifax
- Harrogate
- Huddersfield
- Hull
- Keighley
- Leeds
- Manchester
- Oldham
- Pontefract
- Rochdale
- Rotherham
- Salford
- Selby
- Sheffield
- Wakefield
- Wetherby
- York
Using our eco-friendly hot water window cleaning technology, we take our time cleaning your doors, glass, frames and sills - leaving you with windows that make your home smile again!
Nobody cleans better
Vom Unternehmen geschrieben
- Professional
- Our 5* window cleaners provide only the best service to each of our customers, something we take pride in. You’ll easily spot Preen & Clean team in our branded vans, and we always arrive in uniform. We also keep you up to date on your cleaning schedule with reminders the day before we’re due to visit, so you’re never surprised to see us!
- Friendly
- We’re a family business, and we know how important it is to like and trust the people that take care of your home, so we put our customers at the heart of everything we do. From expertly tailored services, quality customer care, to a range of easy-payment options, our friendly team lives up to our shining reputation.
- Reliable
- You can rely on us to turn up and leave your windows sparkling, quickly, conveniently, and to our 5*standard. All of our window cleaners are local to the area, so they’re never too far away. And on the rare occasion we’re running late, we’ll always let you know in advance.
- Value
- Premium window cleaning, without the premium price tag! We offer excellent value for money with cleans starting from just £8 that are guaranteed to leave your windows gleaming. We get in to every nook and cranny, making sure your glass, frames, sills and doors are always left sparkling.
Our services
Get an instant quote within seconds
Kontaktinformationen
Vereinigtes Königreich
- 0800 061 4216
- info@preenandclean.com
- www.preenandclean.com
New customers save 20% for 6 months
4.6
Hervorragend
2884 Bewertungen
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Really friendly young man came to clean…
Really friendly young man came to clean the windows. He worked really hard and it was a very hot day. The windows looked fantastic when he had finished. I will definitely be getting them to come again on a regular basis. Excellent service and an excellent company. I will be informing all my neighbours.
19. Juli 2026
Antwort von Preen & Clean
Hi Mrs Whyley Skellum, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
They are very streaky so you will need…
They are very streaky so you will need to come back and re do them again I’m afraid. Thanks
19. Juli 2026
Antwort von Preen & Clean
Hi Lisa, We’re sorry to hear this, that’s not the standard we aim to deliver.
We’ve passed your details to our customer service team so they can look into this and arrange a free re-clean if needed. In some cases, especially on first or second cleans, it can take 2–3 visits to fully remove any residue left behind from previous soaps and chemicals before achieving a completely streak-free finish.
We’d always encourage customers to contact our customer service team first, as they’re here to resolve any issues quickly and give us the opportunity to put things right.
If your account may be under a different name, please contact us on 0800 061 4216 (Mon–Fri, 9am–5pm) or email info@preenandclean.com, and we’ll get this sorted for you as soon as possible. Kind Regards, Preen & Clean
Window windows have never looked so…
Window windows have never looked so clean, thankyou
14. Juli 2026
Antwort von Preen & Clean
Hi Wendy, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
Very impressed
Very impressed, communication good, efficient, polite, excellent value for money, would highly recommend, will use on a monthly basis
18. Juli 2026
Antwort von Preen & Clean
Hi Mrs Benson, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
Antwort von Preen & Clean
Hi Shirl, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
Preen and clean are amazing
Preen and clean are amazing, they respond to emails very quickly and take care of your property. I was very impressed with the first clean. Well done guys keep up this amazing work
17. Juli 2026
Antwort von Preen & Clean
Hi Wendy, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
Professional
Professional , quality service & brilliant 1st clean from Brian. Great communication & easy to navigate account & make payments.
Highly recommend.
17. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Preen & Clean
Hi Janet, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
Antwort von Preen & Clean
Hi Margaret, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
I had my first windows clean yesterday…
I had my first windows clean yesterday with Brian, he introduced himself and explained to me that with the first clean I might gets streaks/spots but it only happens because of what may have been used on the windows by the last window cleaner I had…and also with how long my windows haven’t been cleaned for.
I had a window cleaner before who used a ladder…I noticed he wasn’t cleaning my windows properly and sometimes would miss my small side windows out but still taking the same amount of money for all my windows and he broke the glass on my floodlight with his ladder so I sacked him….🐰😠 i got another window cleaner which I had to sack again because he broke a part of my small wooden fence with his rubber pipe and then he marked my car without saying anything and only used cold water on my windows which he didn’t take 2 mins to clean and my windows wasn’t that clean after….not a very happy Bunny🐰😠 so I’ve gone with preen & clean and I am delighted with the first clean by Brian he was very polite and respected my property and like I said explained what would happen with my first clean and if I wasn’t satisfied that if I ring them they would come back and do them again of course free of charge…he even did my front and back doors and to use hot water which is much better then cold makes a big difference, you get what you pay for…..the other two window cleaners I had before wasn’t doing a good job for what I was paying and no respect for my property!!
Ps:- Nearly forgot to mention you have a choice of how you pay preen & clean either by “Cash - Debit - Bank transfer - Phone.
Thank you preen & clean and especially “Brian” see you next time, keep up the good work…so far one Happy Bunny lady🐰😊
I recommend Preen & Clean give them a try!
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Preen & Clean
Hi Susan, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
Window cleaner
Would have given 5 stars but the date kept changing for our 1st clean,but once he was here couldn’t fault the service ,hopefully they will return every 4 weeks as requested.Paid cash direct to the guy on the day which I prefer to do .
14. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Preen & Clean
Hi Mrs Parr, Thank you for your feedback, we really appreciate it, and we’re glad to hear you were happy with the clean once we arrived!
We completely understand how frustrating it can be when dates change. While this can occasionally happen due to factors outside of our control such as sickness, traffic or other unexpected delays, we always aim to keep our customers informed and updated if any changes are needed.
For ongoing visits, we aim to complete 4-weekly cleans within a 28-day cycle (and 8-weekly within 56 days). Sometimes we may arrive a few days either side to allow flexibility with scheduling around holidays, breakdowns and busy periods.
If we’re ever more than a week later than expected and you’re concerned we may have missed you, please don’t hesitate to contact us and our team will be happy to update you.
Thanks again for your patience and for choosing Preen & Clean, we look forward to keeping your windows sparkling!
Kind Regards, Preen & Clean
First Class First Clean!
First clean today. Really impressed with the service and especially Brian. Nice guy and actually took pride in his work. The big difference is that he cleaned the frames too which makes all the difference. Thanks again. Would highly recommend Brian and Preen and Clean. Their portal is easy to use and really informative. 😁
17. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Preen & Clean
Hi Zoe, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
Poor
I have had windows cleaned 3 times in total by this company, once initially followed by a reclean and once yesterday. The "cleaned" windows look worse than before the visit on all three occasions. The water is not removed or dried so there are water marks left behind. It doesn't matter how many recleans you offer if the method is not fit for purpose. I have now cancelled my agreement. I cannot understand all the rave reviews, I can only assume people have low standards. Very disappointing.
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Preen & Clean
Hi Teresa, we’re sorry to hear you feel this way and that the service hasn’t met your expectations.
We appreciate you giving us the opportunity to revisit the windows, and we’re disappointed that you still weren’t happy with the result. We use a purified hot water system, which is a widely used professional window cleaning method that does not involve manually drying the glass. The purified water is designed to dry naturally without leaving marks when used correctly.
That said, we understand that every property and every window can be different. Previous products, soaps, chemical residues, hard water deposits, and existing build-up can sometimes affect the finish, and in some cases it can take multiple cleans for the glass to fully recover.
We’ve passed your feedback on to our customer service team so we can review the visits and the outcome. We’re always happy to investigate concerns where a customer feels the service hasn’t been delivered to the expected standard.
Thank you for taking the time to share your feedback.
Kind Regards, Preen & Clean
Windows not cleaned but chasing payment.
Used for a while and were fine nothing to shout about.
My windows were due to be cleaned in March and no one showed up and it got pushed back to June. In June I got a text saying it has been done (it hadn't) and now I keep getting chased for payment even though I have contacted them numerous times about this and they acknowledged the windows had not been cleaned.
Wouldn't use or recommend.
Edit: since my initial post they asked for some further details so they could look into the matter, nothing has changed I still get a weekly text asking for payment.
10. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Preen & Clean
Hi Joanne, we’re sorry to hear this, this isn’t the standard of service we aim to deliver.
We understand your frustration, especially if you were advised that a clean had been completed when this wasn’t the case. We’ve passed your details back to the team to review the account and ensure this is resolved correctly. We’ll also investigate why payment reminders were sent if the service had not been completed.
If you need any further assistance, please contact our customer service team on 0800 061 4216 (Mon–Fri, 9am–5pm) or email info@preenandclean.com so we can help.
Kind regards, Preen & Clean
Took 3 months to get a clean after…
Took 3 months to get a clean after numerous excuses. I had wipe them afterwards to get rid of the scum. All they do is brush with soap. No removing of the suds. I won’t be paying them.
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Preen & Clean
Hi Matthew, we’re sorry to hear this, this isn’t the standard we aim to deliver.
We’re also a little confused by your comments, as we don’t use soap or detergents. Our system uses purified water, which is designed to leave windows clean without any residue or “suds.”
We’ve passed your details to our customer service team and requested further information via Trustpilot to help locate your account and investigate this properly. Someone will look into this and arrange a free re-clean if needed.
Sometimes it can take 2–3 cleans to fully remove build-up from previous soaps and chemicals to achieve a completely streak-free finish.
If your account is under a different name, please contact us on 0800 061 4216 (Mon–Fri, 9am–5pm) or email info@preenandclean.com so we can help quickly.
Kind regards, Preen & Clean
Only as good as the franchise
As preen and clean is a franchise like any franchise it is not as good as the local one to you. Unfortunately ours started ok. Then we had two windows completely missed and then 3 failed visits which eventually led me to cancelling the service.
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Preen & Clean
Hi Gary, we’re sorry to hear this, this isn’t the standard we aim to deliver.
Just to clarify, we don’t operate as a traditional franchise with independent local businesses. All of our technicians are employed by us directly and work in the areas they live in, so the service should always be consistent and in line with our company standards.
Missing windows and failed visits are not acceptable, and we completely understand your frustration, especially after a good start.
We’ve passed your details to our customer service team and asked them to look into this further to understand what’s happened here. If your account is under a different name, please contact us on 0800 061 4216 (Mon–Fri, 9am–5pm) or email info@preenandclean.com so we can locate your account quickly and put things right.
Kind regards,
Preen & Clean
Had our first clean today
Had our first clean today, with Emanuel, and so happy with the results. Brilliant service - thank you.
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Preen & Clean
Hi Fiona, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
I really like your work and the staff…
I really like your work and the staff member is really nice.
I prefer to give him 5stars.
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Preen & Clean
Hi Shakoora, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
Extremely pleased
Brian done a great job on my windows, which were really dirty. I am very pleased with the results.
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Preen & Clean
Hi Mrs Fawthrop, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
I’ve used the service for over a year…
I’ve used the service for over a year and recently the service and quality of cleaning has deteriorated. Twice in the last few months the appointment has been changed last minute or late in the day after preparing the property (moving garden furniture and plant pots, removing items from around doors and windows). Today’s visit lasted approximately ten minutes (5 front of property 5 rear). Window sills not cleaned ( know this as my grandson left a toy plastic building block on the rear downstairs sill which wasn’t moved to clean). The rear kitchen window was cleaned perfectly due to my wife being in the kitchen while this was taking place. My rear bedroom/home office window had the large pane cleaned (still some marks left) and the small pane just wetted.
Come on guys, sort yourself or I’ll have to look elsewhere for a service that delivers
15. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Preen & Clean
Hi Keith, Thank you for your feedback. This isn’t the level of service we aim to deliver or expect from our team.
We’ve shared your details with our customer service team, who will investigate this and contact you to help resolve the issue as soon as possible.
We’d also like to remind customers that if you’re ever unhappy with any aspect of your service, please reach out to our customer service team — that’s exactly what they’re there for. Giving us the opportunity to look into the issue allows us the chance to put things right.
If your account is registered under a different name, please contact our customer service team on 0800 061 4216 (Monday–Friday, 9am–5pm) or email info@preenandclean.com.
Kind regards, Preen & Clean
Antwort von Preen & Clean
Hi Poi Ye, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
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