Pozzani Bewertungen 

2'406
TrustScore 5 von 5

4.8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Easy to use web site with useful information. Great looking tap & fast delivery. Service coul not have been better.

Bewertet mit 5 von 5 Sternen

Always great service and price. Have used Pozzani for several years now for fridge water filters and will continue to do so.

Bewertet mit 5 von 5 Sternen

We’re on our second American-style, plumbed-in, Fridge- Freezer. Having seen the price of Samsungs filter cartridges, I searched for an alternative and having found Pozzani, with cartridges costing a... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I bought a replacement filter for my astracast filter tap(now discontinued) last year but never got round to fitting it.A couple of weeks ago I went to fit it and realised it was the wrong sized one.... Mehr ansehen

Unternehmensdetails

  1. Klempner

Über Pozzani

Informationen, die aus verschiedenen externen Quellen stammen

Welcome to Pozzani Pure Water PLC
Pozzani are one of the leading manufacturers of water treatment products in the UK, which include drinking water filters, water softeners, reverse osmosis filters, scale inhibitors, water chillers, UV systems, as as well as iron removal, fluoride removal, and whole house water filter systems. 

Our new range also includes fridge filters, suitable for the American-style models that supply chilled drinking water - we can supply cartridges to fit LG, Samsung, Hotpoint, Kupperbusch, Atag and Amana-wpro models


Kontaktinformationen

4.8

Hervorragend

TrustScore 5 von 5

2406 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 66 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.8

Alle Bewertungen

(2'406)

97 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Easy to use website

Easy to use website and straight forward ordering process. Also arrived quickly

26. August 2025
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Antwort von Pozzani

Thank you for your positive feedback, it is appreciated. I will pass on your comments to the development team about the website!

Bewertet mit 5 von 5 Sternen

Ease of install

Ease of install, seems like a good product with a long track record, fast shipping

25. August 2025
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Antwort von Pozzani

Thank you for your positive feedback, it is really appreciated.

Bewertet mit 1 von 5 Sternen

If you need water testing go to Aquacert.

I needed a temporary bore hole water test to check the safety of the bore hole while our was installed. Welsh water failed to provide water to us, but that's a different review. I submitted the water for testing and received a caution email back from the company on the 23rd June (about a week after submitting the water for testing stating the water contained bacteria). Before we could install a filter we needed the rest of the water result. I chased the sample results today 29 August and was told that the results had been emailed to me. Despite my insistence that I had not received the result this company effectively washed their hands of the problem and were particularly unsympathetic to me. They have send the results now but the results are pointless because the new bore hole has been installed. I am about to approach another company for water testing. Pozzani has a track record of poor customer relations and this obviously is indicative of this company. There are plenty of companies in the market, I would certainly chose wisely in the future. Shabby.

29. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Pozzani

Thank you for your feedback. You received the preliminary results from us, and then we did email your full results a few days later when the laboratory released them, and we can see from our emails that they did send to you. My colleague who sent the email with the results to you initially, then forwarded the email to you whilst I was speaking to you - the results were not just sent at the time you called.

My concern is that if you did not receive the results from us, then why were they not chased sooner? You decided to contact us nearly two months after, chasing the results, when your new permanent borehole had been installed. On the call you requested your money back or a free re-test on the new borehole, and we politely advised why we could not do this, and you told us you would look elsewhere.

We pride ourselves on customer service, and given the rest of the reviews and our thousands of happy customers, I would argue that we are certainly not shabby, or poor in this department.

Bewertet mit 4 von 5 Sternen

Mostly good

Ordered two filters and they came remarkably quickly. Could have been five stars, however I had previously e-mailed to ask which filter I needed and it took four days for them to reply with a question asking about my address, by which time I'd already given up waiting and guessed the answer.

27. Juli 2025
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Antwort von Pozzani

Thank you for your feedback, and we appreciate the positive review. I am sorry that there was a delay in getting back to you, we do try to respond within 24-48 hours, but sometimes this is not always possible. I do hope you are satisfied with the product, and if we can assist further, then please let us know.

Bewertet mit 5 von 5 Sternen

Great mixer tap

Great mixer tap, and very friendly customer services when I called to order some extra bits.

A human actually answered the phone, answered my technical enquiry and ordered a spare part in just two minutes.

This is how companies should work!

29. Juli 2025
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Antwort von Pozzani

Thank you for your positive feedback, it is appreciated. I will ensure that your comments are passed onto our customer service/sales team.

Bewertet mit 5 von 5 Sternen

Highly recommend

I've bought my water filters for my Samsung fridge from Pozzani for years. I've always found them reliable and priced competitively. They are always very helpful and all queries are dealt with by their friendly and knowledgeable staff in a timely manner.
Highly recommend and will continue to use in the future.

27. Juli 2025
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Antwort von Pozzani

Thank you for your positive feedback, it is appreciated. I will ensure that your comments are passed onto our customer service/sales team.

Bewertet mit 5 von 5 Sternen

Filter…

As usual the item was delivered on time and securely wrapped.

26. Juli 2025
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Antwort von Pozzani

Thank you for your positive feedback, it is appreciated.

Bewertet mit 5 von 5 Sternen

Excellent Service

I ordered a water filter for my Bosch fridge freezer and was impressed by how quickly it arrived. The website was easy to navigate, and the whole process was smooth from start to finish. Excellent service – highly recommended!

26. Juli 2025
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Antwort von Pozzani

Thank you for your positive feedback, it is appreciated. I will be sure to pass on your comments to the IT/development team.

Bewertet mit 5 von 5 Sternen

New tap

Easy order right item

26. Juli 2025
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Antwort von Pozzani

Thank you for your positive feedback, it is appreciated.

Bewertet mit 4 von 5 Sternen

Okay... but !

Quick delivery, but a little expensive I thought, but a good product.
The rubber seal ring was too small and didn't seal (PITA !)
So I used one of my own ... perfect.

26. Juli 2025
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Antwort von Pozzani

Thank you for your feedback, it is appreciated, and I will ensure your comments are passed onto management.

Bewertet mit 1 von 5 Sternen

I paid on 9th

I paid on 9th. july 2025 for 2 Filters.now 17th. still waiting!!!!!!!!!!!

17. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Pozzani

I am sorry that there is a delay in your order. Your email was sent after closing hours, so I was only able to respond when I arrived in the office this morning. I did advise in my reply that I would contact the courier for an update, and I did offer my apologies also. I understand the frustration of not receiving an order, but we do kindly ask that you allow us time to resolve the situation, before leaving a review. Thank you.

Further update, I issued you with a replacement order on the same day, which was delivered the following day to your address.

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