Horrible service! Held my parcel for a month, few grams over stated weight, needed to add few pounds on my bill, without contacting me, till i started to make enquiries myself! Then provided wrong tra... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I tried this company for the first time , but got a 3rd Class service , item got lost in the post due to the COVID , they couldn’t find it although it was A tracked service Playing email tennis wi... Mehr ansehen
Unternehmen hat geantwortet
My parcel was not picked up as promised. Nobody ever answers the phone. The company’s reply states that they tried to pick up the package yesterday. They definitely didn’t. We had three deliveries... Mehr ansehen
Unternehmen hat geantwortet
They MUST change their return policy to be considered a valid option for posting parcels. Currently they will only accept returns up to 7 days after posting. Since most selling platforms allow buyer... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Book your parcel online at much lower prices than all the major couriers. Fast efficient service and lowest cost on the web. Discounted parcel rates, cheap postage for ebay or personal parcels
Kontaktinformationen
15-17 Elms Vale Road, CT17 9NZ, Dover, Vereinigtes Königreich
- 01304 202300
- sales@postagesupermarket.com
- www.postagesupermarket.com
1.2
Ungenügend
399 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
very supportive and helpful
18. April 2019
Bewertung ohne vorherige Einladung
Antwort von Postagesupermarket
Hello,
Thank you very much for your review.
We look forward to your future custom through Postagesupermarket.
Many thanks,
The Postagesupermarket Team
If I could give a big fat zero to this…
If I could give a big fat zero to this company then I would.
Right. I don't even know where to begin. I booked with them 3 parcels (2 tvs and my imac) to be shipped over with TNT economy from Cyprus to the UK and they were meant to arrive in the UK on the 20th of March.
Firstly all 3 parcels were sent to the wrong address and for 2 whole days they were trying to deliver them at the wrong address (they actually made 3 attempts for delivery).
Then they delivered my the 2 parcels as the 3 one was left behind for some reason in which the TV was shuttered to pieces.
A few days later the 3 parcel arrived which luckily was alright.
Then I started an email argument with postagesupermarket as I bought insurance for my parcels but "obviously" it was my responsibility to ship over those items as they are considered frigile. Need to say that I boxed up all of the above in their original boxes, with the polysterene inside and then bubble-wrapped the boxes as well but according to postagesupermarket that wasn't enough to sustained a small shock as they said on their email.
I don't know why on earth you pay insurance, you state on your insurance that you are shipping tvs and imac but obviously (again) nobody checks on their end what kind of items you are shipping and it falls on you to be the wiser. They definitely didn't have any problem taking my money but apparently, they do have a problem paying up when they have to.
Avoid this company like the plague.
15. April 2019
Bewertung ohne vorherige Einladung
Antwort von Postagesupermarket
Hello Andreas,
Thank you for your review and for placing your booking through Postagesupermarket.
We are unfortunately unable to locate any previous correspondence regarding this issue.
Please contact our customer service team through email (customer.service@postagesupermarket.com) and they will be able to look into this further for you.
Apologies for any inconvenience this may be causing.
Many thanks,
The Postagesupermarket Team
Excellent
Excellent - very easy to use and good prices. We will use them again and thoroughly recommend.
12. April 2019
Bewertung ohne vorherige Einladung
Antwort von Postagesupermarket
Hello Fiona,
Thank you very much for your kind feedback and positive comments.
We look forward to your future custom through Postagesupermarket.
Many thanks,
The Postagesupermarket Team
Package to NZ half price of Post Office
4. April 2019
Bewertung ohne vorherige Einladung
Antwort von Postagesupermarket
Hello Tommy,
Thank you very much for your kind words.
We look forward to your future custom through Postagesupermarket.
Many thanks,
The Postagesupermarket Team
Good value for the price
4. April 2019
Bewertung ohne vorherige Einladung
Antwort von Postagesupermarket
Hello Trevor,
Thank you very much for your kind feedback.
We look forward to your future custom through Postagesupermarket.
Many thanks,
The Postagesupermarket Team
Do not use this company
Do not use this company, yes they claim all deliveries are done by a 3rd party - which they are - but if your item is returned for any reason it goes to them, NOT YOU and they place a surcharge on this before charging you again to get your items back. £180 (3 small packages) surcharge even before charging for the return of the items.
Avoid or use at your own risk.
3. April 2019
Bewertung ohne vorherige Einladung
Antwort von Postagesupermarket
Hello,
Thank you for your review and for placing your booking through Postagesupermarket.
We are unfortunately unable to locate any previous correspondence regarding this issue.
Surcharges are only applied to prohibited goods and oversize parcels.
Please contact our customer service team through email (customer.service@postagesupermarket.com) and they will be able to look into this further for you.
Apologies for any inconvenience this may be causing.
Many thanks,
The Postagesupermarket Team
I'm happy with the website
I'm happy with the website, where you can get quotes and choose the best suitable.
16. März 2019
Bewertung ohne vorherige Einladung
Antwort von Postagesupermarket
Hello,
Thank you very much for your review.
We look forward to your future custom through Postagesupermarket.
Many thanks,
The Postagesupermarket Team
I always recommend POSTAGESUPERMARKET…
I always recommend POSTAGESUPERMARKET .........The website is easy to use but the staff are always very helpful should you ever have a problem.
16. März 2019
Bewertung ohne vorherige Einladung
Antwort von Postagesupermarket
Hello,
Thank you very much for your kind feedback and positive comments.
We look forward to your future custom through Postagesupermarket.
Many thanks,
The Postagesupermarket Team
Always excellent service and…
Always excellent service and communication.
15. März 2019
Bewertung ohne vorherige Einladung
Antwort von Postagesupermarket
Hello Di,
Thank you very much for your review and good feedback.
We look forward to your future custom through Postagesupermarket.
Many thanks,
The Postagesupermarket Team
Charging 60 quid extra for a parcel…
Charging 60 quid extra for a parcel that was slightly larger. Even paying the bigger parcel service was only an extra 20 quid. 40 quid admin charge i suspect. Will NOT USE again
14. März 2019
Bewertung ohne vorherige Einladung
Antwort von Postagesupermarket
Hello Paul,
Thank you for your review and for placing your booking through Postagesupermarket.
We are unfortunately unable to locate any previous correspondence regarding this issue.
Please contact our customer service team through email (customer.service@postagesupermarket.com) and they will be able to look into this further for you.
Apologies for any inconvenience this may be causing.
Many thanks,
The Postagesupermarket Team
Brilliant for overseas…
Brilliant for overseas deliveries.....perfect.
13. März 2019
Bewertung ohne vorherige Einladung
Antwort von Postagesupermarket
Hello,
Thank you very much for your positive review.
We look forward to your future custom through Postagesupermarket.
Many thanks,
The Postagesupermarket Team
Surprisingly straightforward process
Surprisingly straightforward process. Prompt delivery. I'm glad it was recommended to me.
25. Februar 2019
Bewertung ohne vorherige Einladung
Antwort von Postagesupermarket
Hello Maurice,
Thank you very much for your kind feedback and positive comments.
We look forward to your future custom through Postagesupermarket.
Many thanks,
The Postagesupermarket Team
The most horrible service
The most horrible service. We have lost the package and they took extra money for delivering the package. Now, customs are asking so much money on top of PostageSupermarket.com charges, we can't afford to pay.
now they will destroy the package.
I lost everything
20. Februar 2019
Bewertung ohne vorherige Einladung
Antwort von Postagesupermarket
Hello Tanvir,
Thank you for your review and for placing your booking through Postagesupermarket.
We are unfortunately unable to locate any previous correspondence regarding this issue.
Please contact our customer service team through email (customer.service@postagesupermarket.com) and they will be able to look into this further for you.
Apologies for any inconvenience this may be causing.
Many thanks, The Postagesupermarket Team
Helpful
Helpful, efficient and their prices are superb.
Hands down... BETTER THAN UPS, FEDEX and the rest. Wish you guys had offices elsewhere in the world :)
1. Februar 2019
Bewertung ohne vorherige Einladung
Antwort von Postagesupermarket
Hello Mark,
Thank you very much for your review and good feedback.
We look forward to your future custom through Postagesupermarket.
Many thanks,
The Postagesupermarket Team
I made a mistake by sending a box…
I made a mistake by sending a box larger and heavier than what I had booked. Postagesupermarket were quick to alert me of the issue and explain to me the cheapest /way for me to proceed. They were very communicative and quick in their responses. I was charged an admin fee for this of £25. Overall a cheap efficient service.
1. Februar 2019
Bewertung ohne vorherige Einladung
Antwort von Postagesupermarket
Hello Joe,
Thank you very much for your review.
We look forward to your future custom through Postagesupermarket.
Many thanks,
The Postagesupermarket Team
Excellent price and service
Excellent price and service. Will be recommending to friends/family.
1. Februar 2019
Bewertung ohne vorherige Einladung
Antwort von Postagesupermarket
Hello,
Thank you very much for your positive review.
We look forward to your future custom through Postagesupermarket.
Many thanks,
The Postagesupermarket Team
Easy to use effective review of pricing.
1. Februar 2019
Bewertung ohne vorherige Einladung
Antwort von Postagesupermarket
Hello R. Brocklehurst,
Thank you very much for your kind feedback and positive comments.
We look forward to your future custom through Postagesupermarket.
Many thanks,
The Postagesupermarket Team
Parcel was damaged by tnt we lost £160…
Parcel was damaged by tnt we lost £160 in damage to our item. No problem with postage supermarket. Do not TNT
1. Februar 2019
Bewertung ohne vorherige Einladung
Antwort von Postagesupermarket
Hello Jennifer,
Thank you for your review and for placing your booking through Postagesupermarket.
We are unfortunately unable to locate any previous correspondence regarding this issue.
Please contact our customer service team through email (customer.service@postagesupermarket.com) and they will be able to look into this further for you.
Apologies for any inconvenience this may be causing.
Many thanks,
The Postagesupermarket Team
Excellent fast service and cheap…
Excellent fast service and cheap postage within UK and abroad (I sent over 20 parcels to Canada and China). Brilliant and supportive helpline with prompt replies and help to resolve some questions.
22. Januar 2019
Bewertung ohne vorherige Einladung
Antwort von Postagesupermarket
Hello Professor Igor Perepichka,
Thank you very much for your kind feedback and positive comments.
We look forward to your future custom through Postagesupermarket.
Many thanks,
The Postagesupermarket Team
Superb
I have been using Postagesupermarket for many years and highly recommend them.
Their easy to use website offers many options at excellent pricing and their customer service is superb.
16. Dezember 2018
Bewertung ohne vorherige Einladung
Antwort von Postagesupermarket
Hello Mudrik,
Thank you very much for your positive review.
We look forward to your future custom through Postagesupermarket.
Many thanks,
The Postagesupermarket Team
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