Ordered 2 bobble candles , had no correspondence or order confirmation so I messaged them a day later , then told no stock and they sent a refund 😡 They have no customer care or communication at all... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
The invitations are beautiful but you can hardly read them because the print is so small . We had to use them anyway. I guess the folks can get magnifying glasses to read the hostesses names And rsvp... Mehr ansehen
The website is hard to use - needs some user friendly updates. I was also disappointed that my shipping arrival date at time of purchase was different from the true arrival date. I had an RSVP... Mehr ansehen
I asked for two designs to be "proofed" with text and emailed to me. I chose one of the invitations and placed the order (#503046). I cancelled the other order via the website (#503045). I received a... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Celebrate everything. Even the everyday! That's the message we live by at Polka Dot Design. From our home in Arlington, Texas, Polka Dot Design is an online boutique that sells, prints and ships festive paper products across the country, items created so our customers can share life’s remarkable experiences through everyday correspondence and special occasion invitations, greeting cards and party supplies. Our company was formed with the goal of providing exclusive and custom printed products that are far beyond the ordinary.
Kontaktinformationen
2504 W. Park Row Drive Suite B5 #126, 76013, Arlington, Vereinigte Staaten
- 817-500-5097
- service@PolkaDotDesign.com
- www.polkadotdesign.com
1.6
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135 Bewertungen
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Das haben sich andere Leute angesehen
Great for very customizable mixed invitations
Great selection and easy order. We are doing a joint kid birthday party and needed to fit more than one name on the invite, so appreciated the flexibility with the custom text boxes and sizes, etc. fast shipping. Our invitations look great!!!
28. September 2017
Bewertung ohne vorherige Einladung
Fantastic Quality and Fast
I ordered cards for a client appreciation. The custom print was super fast and the cards came in within days. I couldn't be happier with the quality of the cards and service.
26. September 2017
Bewertung ohne vorherige Einladung
Look no further!
Such fun, pretty papers! Polka Dot Designs is always my first stop for invitations and calling cards.
25. September 2017
Bewertung ohne vorherige Einladung
I asked for two designs to be "proofed" …
I asked for two designs to be "proofed" with text and emailed to me.
I chose one of the invitations and placed the order (#503046). I cancelled the other order via the website (#503045). I received a message that I would be responsible for the unprinted invitations. I immediately called your Customer Service number and left another message, cancelling the order. I had never approved the order and I believe there are several places in the website that state the order will not be placed until it is approved by the customer. I left two phone numbers where I could be reached and I never had a call returned so I believed the order had been cancelled. Today I received a box of unprinted invitations in the mail. I do not want these and have no use for them as I chose the other design. I have ordered invitations through Polka Dot Design several times in the past and I have always been satisfied with the service and the product. I want to return these unprinted invitations which I never approved for a refund. I called the Customer Service line again today, leaving two numbers where I can be reached. I expect a call in return.
25. September 2017
Bewertung ohne vorherige Einladung
Antwort von Polka Dot Design
Thank you for taking the time to leave us a review, Amy. I have taken a look at the notes for this order. It seems that we did respond via phone call addressing your original request to cancel. When we did not get you, we responded to the email you sent in letting you know that once inventory is ordered for Odd Balls, the order cannot be fully cancelled. At this point only the printing could be cancelled, so this is what we moved forward with after your cancellation request. We refunded the printing charge and sent you the blank invitations. This is outlined in the terms & conditions you initialed upon placing your order. Except from terms and conditions that were initialed: "Some items are special orders and may not be cancelled, exchanged or returned. This includes All Holiday Items, All Sale Items, Odd Balls, Stamps and orders of a quantity of 100 or more." The Odd Balls item you ordered was not a stock item. It was a special order. We apologize for any inconvenience and have to rely on our terms and conditions in instances like these as the manufacturers do not accept returns from us. If you have any other questions or concerns, please do not hesitate to reach out to our customer service email.
I have used Polka Dot many times and …
I have used Polka Dot many times and have never been disappointed. Love this company.
20. September 2017
Bewertung ohne vorherige Einladung
I received exactly what I ordered and …
I received exactly what I ordered and faster than expected. I look forward to ordering more from Polka Dot Design.
31. August 2017
Bewertung ohne vorherige Einladung
Polka dot design
My experience was satisfactory all the way around. I first emailed a question late one night and had an answer by 530 am from Phil vandarstal. he continued to assist me through the process, including expediting my order.
I received my order in a very 5imely manner, and loved the invites. Also got a 20 % discount! Thank you for everything-- would definitely recommend your company to others!
Carol ferguson
28. August 2017
Bewertung ohne vorherige Einladung
We were planning a fall party for our …
We were planning a fall party for our annual corporate event and Polka Dot Design gave us the best quality, price, & customer service.
25. August 2017
Bewertung ohne vorherige Einladung
Best invitation cards i have found
Best invitation cards i have found. I could find all the designs that i was looking for. Great prices.
24. August 2017
Bewertung ohne vorherige Einladung
beautiful designs
beautiful designs, talented people
24. August 2017
Bewertung ohne vorherige Einladung
WOW!
I loved your designs, but what a professional and lovely experience your team did in the pulling together my invitations. I would definitely use Polka Dot Design again. And again! Thank you.
23. August 2017
Bewertung ohne vorherige Einladung
The best customer service of any …
The best customer service of any online invitation company!
23. August 2017
Bewertung ohne vorherige Einladung
Invitation Order
My experience with Polka Dot Design was outstanding. The selection was great, the personnel very helpful, and were very prompt.
23. August 2017
Bewertung ohne vorherige Einladung
Great company to do business with
We love doing business with Polka Dot Design. Their designs are modern and sassy and the shipping is fast.
22. August 2017
Bewertung ohne vorherige Einladung
Great product.
22. August 2017
Bewertung ohne vorherige Einladung
Hello World!
My daughter loved the coming home outfit for her soon-to-be-born little girl! Not only was the "Hello World!" outfit and little hat darling but the quality of craftsmanship was obvious. It will make beautiful memories to cherish!
22. August 2017
Bewertung ohne vorherige Einladung
Great working with you all!!
22. August 2017
Bewertung ohne vorherige Einladung
I recently ordered bridal shower …
I recently ordered bridal shower invites and loved loved them!!! And so did everyone who received them. The bride was sooooo very happy with them.
21. August 2017
Bewertung ohne vorherige Einladung
They were very quick to respond and the …
They were very quick to respond and the product was high quality.
21. August 2017
Bewertung ohne vorherige Einladung
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