Poles Direct Bewertungen 

The pole is ok, however, their chosen courier stated that they had delivered the item to me but I hadn’t received it. It took 2 days & a number of phone calls & emailsfor them to tell me that it had been delivered to a neighbouring farm & left in their bin compound in pouring rain even though I was in all day. The packaging was soaked & falling off it when I found it & the end of pole was showing signs of rust. In the end I accepted the pole in this condition as I needed it. Don’t expect anything great in terms of customer service from this company if things don’t happen as they should.

A bit prolonged delivery

This the second time i have ordered from Poles Direct and happy to say I received the same swift service and efficient i did on the first occasion. I also used the cutting service which is very good and reasonably priced. Quality of product as expected.

Love the hardware. Easy to install snd looks great

I am highly disappointed with the customer service from Poles Direct. The support team was unhelpful, and resolving my issue was far more difficult than it should have been. I expected much better communication and care for the customer. I would not recommend ordering from them if you want reliable service. Customer Service dept even put the phone down on me! Rude

My Paypal account gave the wrong address. I called and spoke to Ellis who quickly and competantly amended the order without issue.

I feel confident that my first order with you will be handled with the same competence and care.

Thank you so much Ellis, you are a credit to the company.

Service was fine. Products were cheap and flimsy

Good quality product and delivered when they said they would

Great quality, strong and sturdy, can handle my heavy curtains. Was delivered very quick!

quick service ,with variety of sizes and thickness

Easy to order and delivered goods on time.

Looks good, easy to fit, delivered on time.

Easy ordering online and prompt delivery. Items delivered in tact and complete. Screws and raw plugs provided not suitable for all wall surfaces (I replaced mine for fixing to plasterboard walls). Easy to put up and looks good.

Website full of info and easy to use.
Quick ordering and dispatch.
Items come well packaged.
Thank you

Very quick delivery, packed well with care , great price for what you get, look’s exactly like I wanted it to look , quality pole , definitely recommend, thank you,

Great product and fast efficient delivery. Highly recommend

Gave informative replies to two queries I had. Ordered almost immediately on Thursday afternoon, depatched on Monday morning, delivered Tuesday. Erected easily on Thursday - I took my time as I am 76, so I spaced it out over the day. High quality product, easy assembly, very small print on the instructions though!!