Would give it 0 stars. Complete lack of customer service. Random penalty imposition and unclear check in for classes. Broken equipment that takes months to fix and can’t book on to classes as it it to... Mehr ansehen
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Das sagen Bewerter
Places Leisure at Camberley is Marvellous. Today the lifegaurds were attentive and engaged which was a challenge as so people were moaning about the temporary arrangements in place for aqua jog. Well... Mehr ansehen
I tried to phone the leisure centre directly but was put through to central. I wanted to go for a swim but no places available and no reason was available for this. The person said that it was all boo... Mehr ansehen
I just wanted to commend the young male lifeguard on duty in the middle pool at Felixstowe Leisure Centre on Saturday 11th July 2026 @ around 1.25 for his swift rescue of a small boy whom was only a c... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We are Places Leisure, a leading leisure and wellness partner delivering fitness, sport, health and wellbeing. We primarily work with local authorities to deliver the health and physical activity outcomes that make a difference to the lives of people and their communities; it’s about more than just operating facilities.
Kontaktinformationen
Waters Edge, Riverside Way, GU15 3YL, Camberley, Vereinigtes Königreich
- enquiries@pfpleisure.org
- www.placesleisure.org
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The variety of classes and the…
The variety of classes and the professionalism and standard of the instructors on the class timetable are excellent. I have been to other clubs previously including private clubs and I was surprised and continue to be really pleased with my Excel teachers and classes.

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Lovely centre with a wonderful team
Lovely centre with a wonderful team. Good range of facilities and classes on offer including virtual spin.

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Great gym and a good range of…
Great gym and a good range of classes,friendly, helpfull staff,

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Online timetable never seems to be…
Online timetable never seems to be updated eg checked this morning before going for just swim, all seemed fine, got there to find out half term kids session! Not amused. Especially when told it gad been updated. Well I am looking at it on my laptop now and it has not! 0930-103 just swim it says! Under more info says "an open bookable session for those who want to have fun....you can arrive or leave at any time! Nothing about half term kids session only!!! Thus sort of thing going on for years, sort your act out! At least 3 other ladies turned up while I was at counter to find same problem!

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I was very worried about going to a…
I was very worried about going to a swimming pool leisure centre. This centre is a high-quality staff were polite and made me very welcome. I am a 68 years of age with disabilities and they helped tremendously and satisfied me to join spent three hours there and was happy and felt good when I come away recommend them to anyone and I don’t live too far away. I did not know about this centre.

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Nice Gym Shame about the Sauna
Pros
Lovely gym. Great range of equipment in the main since they did a refurb. More equipment now, so less waiting for it. Staff are wonderful, helpful and encouraging. Other members are nice and non-judgy.
Cons
The sauna ,and steam room are often too cold. At least once or twice a week. This seems to stem from either them not being turned on promptly in the morning, or because they are turned off in the middle of the day, and then take a while to get up to temp again. Given that there are no other saunas and steam rooms in the area I would expect better. In their inate wisdom Wiltshire Council closeds lots of steam and sauna facilitties, leading to even more isssues. Membership cost has also risen this year, so I would expect better service.
No padlock lockers available in the swim area changing rooms.
No single sex changing rooms for swimming unless group change is available.
No EGym equipment after the refurbishment. I've used this at other Places Leisure sites and I am disappointed it is not here.
Overall
I still chose to join this leisure centre for another year. I did look at Norton Park Hotel, same cost, nicer experience, but their gym is tiny, so this one won for that reason only.

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Always a pleasure to attend Blyth…
Always a pleasure to attend Blyth Placesleisure.
Great staff who are all knowledgeable. It's a clean well-equipped Centre.

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Polite and courteous reception
Polite and courteous reception

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Dirty enviroment
Dirty enviroment, bordering on disgusting in places (Sauna is dirty, softplace is dusty and dirty)

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Great gym
Great gym, spacious and plenty of equipment

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Evry time i go the pool is occupied for…
Evry time i go the pool is occupied for some activities. Things like that really puts you off swimming.

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Great Customer service
Lovely pool and gym facilities at Bulmersh Leisure Centre. Staff are friendly and helpful. Especially Owen who was great, encouraging me on my return to regular exercise.

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Teaching pool has been closed for…
Teaching pool has been closed for months - to say that you're aware of and dealing with it is not good enough.

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Brilliant with children with additional needs
My son had adhd and gets very excited the staff treat him fairly and are very understanding also my niece had lessons and loves them and has been showing us her improvement

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The organiser Keith is friendly and…
The organiser Keith is friendly and professional and very welcoming

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Nothing works…..ever
Nothing works…..ever! A gym without showers. A pool area with a hot tub out of service, along with the steam room. It’s a shame

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So dissapionted the pool has been out of…
So dissaponted the pool has been out of action for so long and expected to be so for several more months

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Why Change to a non Dementia friendly locker system?
My Swimming Experience was great as always BUT why, why do you recently change the coin locker system, which I have successfully used here and several other places over the past Decades, to a Padlock system that requires customer provision of a Padlock and the memory of its code???.
I work in engineering and have a wise saying 'If it works, dont fix it'

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I had booked badminton today as I am…
I had booked badminton today as I am member it must be for free for a people you are playing with, I took my kids to play and been asked to pay £2.5 per person who are not members, on my question how they are expecting me to play badminton on my own there were no answer, my advice is if I have to pay for others then maybe membership price must be reduced and badminton not to include

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