David Bruce is a fantastic Housing Officer, was our first move-in but all was thoroughly explained and assurance that we understood was at the foremost of his priorities. Made a daunting and very busy... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
David Bruce is a fantastic Housing Officer, was our first move-in but all was thoroughly explained and assurance that we understood was at the foremost of his priorities. Made a daunting and very busy... Mehr ansehen
Unternehmen hat geantwortet
David Bruce conducted my march in by proxy and also my 14 day visit review at RAF Leeming. He was professional, friendly and helpful. Couldn't have asked for more.
Unternehmen hat geantwortet
I was behind a Pinnacle group van this morning in Matfield that overtook a queue of cars waiting at a temporary red light and drove straight through the light. If had been red for more than ten secon... Mehr ansehen
Unternehmen hat geantwortet
So I won my Housing Ombudsman case today against Pinnacle Group Housing Association. 🙏🏾 😊 Hopefully they will now learn from their mistakes and put things right. My Housing Ombudsman case revi... Mehr ansehen
Pinnacle is a leading provider of housing, neighbourhood and community-facing services across the UK; managing and maintaining communities and places where people live, learn, work and play.
137-144 High Holborn, WC1V 6PL, London, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 86 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
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From viewing to move in at 404 Wembley Way, Zeeshan was nice and informative. He made me feel comfortable and was willing to answer any questions I had. The team who organised the viewing to the team on-site have been brilliant and their help was much appreciated. Looking forward to staying at Wembley Way and making this my permanents home!

Antwort von Pinnacle Group
Zeeshan has been amazing, every issue i had he has quickly sorted, he listens to the residents takes action and brings solutions.
I appreciate all the effort and support he has provided.

Antwort von Pinnacle Group
I live on the bowery building and Zeeshan has been a great help to our building as a manager, making things happen he go beyond to try and help us with any issues we are having eg: lift breaking down frequently, stranger entering the building unauthorised, vandalism etc. Thank you Zeeshan

Antwort von Pinnacle Group
Zeeshan has been very supportive of the issues with Wembley Park properties however for matters beyond his authority and control, it sometimes takes ages. Last evening Zeeshan resolved water supply issues very swiftly and generally he is always forthcoming to all residents.

Antwort von Pinnacle Group
Zeeshan is very helpful, kind and always willing to help with issues.
Good manager with respectful and kind attitude.

Antwort von Pinnacle Group
Throughout my Army career, I have engaged with numerous Housing Officers from both the Defence team and Pinnacle. Although I have always raised matters within my entitlement, I have often struggled to achieve a satisfactory outcome.
Over the past six months, I have been working with Craig Watmough regarding a housing allocation issue, and his support has been exceptional. His professionalism, proactive approach, and outstanding problem‑solving skills have been evident throughout. He has liaised with several Housing Officers and the Housing Allocation Officer to ensure my case was properly considered.
Craig’s dedication, behind‑the‑scenes effort, and unwavering commitment have directly contributed to the successful allocation of SFA within my entitlement. He is truly an asset to the Pinnacle team, and one they should be proud of. Without hesitation, I would recommend that anyone experiencing housing difficulties speak with him — I am confident he will go above and beyond to assist.
Thank you, Craig.

Antwort von Pinnacle Group
Very friendly and professional service from Michelle who was always ready to answer any queries and get paperwork over to me fast.

Antwort von Pinnacle Group
Zeeshan is the best person to manage Bowery. Since i joined Pinnacle FM, he has made my job easier and has communicated very well with me and helped me adapt. The residents echo this as well as I only hear good things about him and how hard he works.

Antwort von Pinnacle Group
I recently moved out of my SFA house with my young family at Catterick Garrison, & the experience, although sad, has been made easy with the great help & support from David Bruce, who has been our housing agent at Pinnacle.
He has been an absolute star throughout all of our time spent at Catterick.
Thank you Pinnacle for excellent service over this period.

Antwort von Pinnacle Group
Nicole Mason made the whole experience easy and was very approachable!

Antwort von Pinnacle Group
Housing Assistant was clear, helpful and polite. Direction received made the application process easier to understand reducing the stress associated with our future house move whilst balancing work and family life.

Antwort von Pinnacle Group
Zeeshan from Pinnacle has been very productive and supporting residents within Wembley Park, the response rate from the team has been very good
Keep up the good work.
Cllr Akram

Antwort von Pinnacle Group
I’ve had some issues with other people on my street however each time I’ve had to report something a lovely lady called Linda has always stepped in and tried her best to get it sorted. And has even helped in departments such as repairs and so on. Very helpful. Sadly the issues with my neighbours still go continue this is why only 4 stars not 5 star rating. My apartment is lovely. Again the staff have always been lovely and helpful however the areas need to be controlled a little better and also stricter on some tenants and they’re actions and behaviours

Antwort von Pinnacle Group
Samantha Barnes (Windsor) has been fantastic is getting things sorted for us particularly over the festive period. She fought our corner until we got a result!

Antwort von Pinnacle Group
When I submitted my application, all my calls and messages were handled by very kind and courteous staff. Today, more than six months later, I am still waiting for the housing assignment. The worst part is the lack of information—messages now go unanswered, and phone calls only lead to being told that no one knows anything. They must understand that in a matter as important as housing, having at least a clear timeframe for when accommodation will be provided is vital for a family. New schools, relocations, and many other aspects need to be planned accordingly. I cannot understand this lack of transparency.

Antwort von Pinnacle Group
My daughters (both with heart conditions) have had no heating for over 2 days, have contacted pinnacle 3 times & still no contact.

Antwort von Pinnacle Group
We had a pre March out booked with David Bruce in Catterick, he arrived on time and was very clear in terms communicating the need of the pre march out. David provided valuable information on cleanliness and handover standards as well as hints and tips required for a smooth march out.
Overall, a very useful appointment.

Antwort von Pinnacle Group
Alexandra was a very good help me
thanking you

Antwort von Pinnacle Group
David Bruce made it. Polite, professional, punctual, couldn't ask for more, a great rep for Pinnacle!

Antwort von Pinnacle Group
Great and professional individual handled March out really well.

Antwort von Pinnacle Group
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