I ordered a Seestar S30 Pro smart telescope from PicStop, with next day delivery. Everything was handled quickly by PicStop but unfortunately ParcelForce let them down by failing to deliver the next... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Great customer service as I was trying to find out a little more information about a product I was looking to get. Paul called me on their call back service and gave me alot of good advice which h... Mehr ansehen
Often, when you see a standalone price way lower than any other website, you start by expecting there is a catch. Not in this case. I bought a Dwarf 3 that was nearly £100 cheaper than every other... Mehr ansehen
Unternehmen hat geantwortet
Just reviewing my accounts and came across PicStop account. They do not have "Delete account" button like some companies, but still after emailing them yesterday they acted very swiftly and today my a... Mehr ansehen
Unternehmensdetails
- Fachgeschäft für Teleskope
- Fernglasgeschäft
- Geschäft für Mobiltelefonzubehör
- Geschäft für Computerzubehör
- Elektrofachmarkt
- Fotoladen
Vom Unternehmen geschrieben
Established in 2000 in the Isle of Man, we specialise in optical, photographic and digital accessories and sell a wide range of products such as telescopes, binoculars, camera accessories, USB flash drives, memory cards, and much more, but with a particular focus in photography & computing. PicStop is 100% online, we have no retail outlets but have multiple warehouses in the UK & Isle of Man, we offer our products for sale across a number of marketplace channels and, of course, our own website where you can normally find the best rate for a product. We have authorised reseller status for many of the brands we stock, including Celestron, Vanguard, Skywatcher, Kingston, Samsung, SanDisk, and many more. You will find us on the "where to buy" section of many manufacturer websites. Apart from our competitive pricing, our consistent high level of service is what we believe sets us apart from our competition, online companies live and die by their reviews and with the growth of social media and the power this has it has become even more important to offer a better than just good service.
Kontaktinformationen
Court Row Chambers, Court Row,, IM8 1JS, Ramsey,, Isle of Man
- www.picstop.co.uk
4.9
Hervorragend
846 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excelled service oat competitive prices
29. September 2025
Good service
Use this website a couple of times and always good service and quality items highly recommended
23. September 2025
Great service!!
23. September 2025
Great product ( memory sticks)
Great product ( memory sticks)
All buy from PicStop always great value and quick delivery
30. September 2025
Competitively priced items and first…
Competitively priced items and first rate service and delivery
29. September 2025
as expected
from delivery to the product it was as to be as expected:- what more do you want.
26. September 2025
Quick delivery.
23. September 2025
Respect where it is due
Trusted store that just does what it says it will do. Highly recommended.
22. September 2025
Excellent delivery in2 days and product…
Excellent delivery in2 days and product was very competitively priced.
27. August 2025
A couple of thoughts
My product was delivered promptly. Unfortunately it does not meet the stated specifications.
26. August 2025
Antwort von PicStop
The specifications are supplied to us by Celestron, the manufacturer of the product. We emailed you to ask for more details on your complaint, you 'read the email' but decided not to reply, therefore we've not been able to help.
Excellent stock and timescale
This retailer was able to send us a large order of a relatively rare microscope smartphone adapter unit which we required at very short notice - very few other places I checked at had more than 2 units held in stock. Couldn't be happier with their service.
27. August 2025
Always good and prompt with any order
26. August 2025
Had an issue with delivery that was…
Had an issue with delivery that was dealt with promptly with a high level of understanding and professionalism.
23. August 2025
Returning the item
I would strongly advise caution when buying from PicStop.co.uk I recently purchased a telescope, only to discover after using it twice that it was a 15-year-old model with no internet connection to update the handset. I emailed to ask about returning it, and the response I received was honestly shocking. I was told they “don’t do returns on a trial basis lol.” Yes, that was the actual wording.
How exactly are customers supposed to know whether they like or even can use a product until they’ve tried it? This dismissive attitude towards genuine customer concerns is completely unacceptable. I feel misled into buying an outdated product and then laughed off when trying to resolve the situation.
I will be raising this matter with the trades union and would urge anyone thinking of ordering from PicStop to reconsider. The lack of proper returns policy, coupled with the unprofessional response, speaks volumes about how they treat their customers.
25. August 2025
Bewertung ohne vorherige Einladung
Antwort von PicStop
Hello Frank Husky / Darren Delves
The telescope you purchased was based on a design originally developed in the 1970's, something you can easily determine with a quick search, many telescope designs haven't changed for years.
The model you bought doesn't have a direct internet connection (we don't state that it does), the handset needs to be updated via a computer, as stated in the user manual.
You were not mislead into buying an outdated product, this is a current and popular 'Celestron' model, still listed on the brand's website.
All the specifications and product details available to us from Celestron were listed on the web page you ordered from, along with links to multiple user reviews.
After having the product for a couple of weeks, letting us know that you had assembled and 'used' it multiple times, here's exactly what we stated:
"I am sure you can appreciate that we don't offer products on a trial or test basis to see if they are suitable."
You did not report any faults with the telescope.
The extent to which you can handle the goods is the same as it would be if you were assessing them in a shop, as detailed in our terms, which you agreed to when making the purchase. Unfortunately, this does not extend to using the product for a while to see if you like it, had it 'not' been unboxed, set-up and used for a while it would have been eligible for return for a full refund.
Thank you.
Good price and quick delivery.
24. Juli 2025
Excellent service
Easy to order. I received the memory card very shortly after ordering it exactly as advertised.
The product was in excellent condition and the price was amongst the best in the market. I would definitely return to your company for future orders.
Jenny
28. Juli 2025
Prompt efficient service
4. August 2025
Memory card at a reasonable price
The memory card was exactly as described and at a reasonable price
4. August 2025
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