This company has taken payment from my account for a renewal policy but I have not received any renewal emails or contact from them. My emailed query remains unanswered and an automated machine messa... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The wife slipped and her Canon R7 ended up in a rock pool, not for very long but long enough. Once we had the quote as unrepairable , Sharon arranged for a replacement to be delivered in just over 48... Mehr ansehen
Unternehmen hat geantwortet
Photoguard/Guardclaims these guys have been absolutely amazing , Jamie & team was my last hope must say and they have not let me down. After authority closed the case in two days by saying we couldn’... Mehr ansehen
I am a keen amateur photographer and I love my photography equipment, so when I had an accident and my camera and lens went flying I was understandably gutted. Luckily the lens seemed fine but the cam... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Providing insurance for the UK's photographers for over 20 years
Kontaktinformationen
GL1 1UB, Gloucester, Vereinigtes Königreich
- 0333 004 6550
- www.photoguard.co.uk
3.6
Akzeptabel
569 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 75 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
A very timely and efficient conclusion…
A very timely and efficient conclusion to my claim.
4. April 2023
Bewertung ohne vorherige Einladung
Very helpful when dealing with my…
Very helpful when dealing with my claim, highly recommend.
24. März 2023
Day after I renewed my policy they…
Day after I renewed my policy they decided to send me a 10% discount code!
Thanks!!!
14. März 2023
Antwort von photoGuard
Hi John
Sorry to hear that you received a new business discount code after your renewal was processed.
As an existing customer who received a 10% discount when you took your policy out, that discount continues to be applied for your renewal pricing, ensuring that you don't miss out.
Thanks
The photoGuard Team
Very easy and quick would recommend leeto…
Very easy and quick would recommend to friends
18. März 2023
Very helpful and easy to follow…
Very helpful and easy to follow instructions. I spoke to a real person who took pains to help me with my claim.
24. März 2023
Bewertung ohne vorherige Einladung
I have never claimed through insurance…
I have never claimed through insurance before so have no comparison to make. I felt fairly dealt with and not over pressured to get all documents together in a short time. The outcome was as I expected, no surprises of quotes that didn’t match the items value and each email responded to quickly. Overall I was very pleased with the outcome and the way I was dealt with
22. März 2023
Bewertung ohne vorherige Einladung
Photoguard always comes thru
Photoguard always comes thru, I have been a long time user of their services and have no complaints from more than ten years of use!
They always get in touch (though it sometimes takes a bit), always a courteous service and good loyalty bonus for staying with them.
6. März 2023
First this is aimed at IVA and Kieran.
First this is aimed at IVA and Kieran.
GREAT service, most professional, IVA, thank you speaking with you today made my day, your help was very much appreciated.
I would not hesitate to recommend your company, and will
22. März 2023
Bewertung ohne vorherige Einladung
Very helpful staff when renewing the…
Very helpful staff when renewing the policy. Have only given 4 stars as have not had to experience making a claim yet, so dont know how to rate your overal service. If question is only about service for renewing, then it would have been five stars.
28. Februar 2023
Wildlife Dreams offers the perfect…
Wildlife Dreams offers the perfect Wildlife Photograohic Safaris all over the world with the new big 5, as well as the old guard in Africa.
I need 5 star camera insurance for my equipment.
Photo Guard do this!!
19. März 2023
Photoguard was very helpful and…
Photoguard was very helpful and professional. I highly recommend them.
15. März 2023
Bewertung ohne vorherige Einladung
Simple set up. Competitive pricing
The website is easy to use. It's clear what cover is available and the costs.
Setting up the insurance was quick and simple.
For my circumstances and requirements, the cost of the insurance was reasonable.
3. März 2023
I phoned to add a new lens expecting…
I phoned to add a new lens expecting the price to increase but was surprised when told the price had gone down, only by £1 but still a reduction
24. Februar 2023
Easy process to renew.
2. März 2023
Great cost-effective service.
19. Februar 2023
Whilst there is nothing wrong with the…
Whilst there is nothing wrong with the value of the insurance, company website is terrible to get access to account online and email to them remains unanswered
23. Februar 2023
Antwort von photoGuard
Hi David
We are sorry to hear that you appear to be struggling to get an answer to a query.
We have checked your record and a member of the team did attempt to reach you twice on your mobile but there was no voicemail option to leave you a message.
Someone will try to call you again today and will also follow up with another email including the details you were requesting as it appears our initial response may have landed in your junk mail file.
Apologies for any inconvenience.
Thanks
The photoGuard Team
Adina was really helpful
Adina was really helpful, She was kind, funny and really attentive, i had loads of questions (around 20) regarding the policy and she answered them all with complete certenty. Honestly so helpful and lovely, Couldn't speak higher of her.
I haven't had to make a claim yet so i cant speak of that but the team at photoguard are so lovely and helpful.
Thank you
1. März 2023
Bewertung ohne vorherige Einladung
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.