Peter Mark Bewertungen 292

It was my first time having Teigan take care of my hair, and I honestly couldn’t be happier.
She made me feel so comfortable and cared for and I’m truly grateful for the experience.
Everyone in the salon is just wonderful: from the warm welcome at reception to the incredible work of the hairdressers. There is such a kind, positive energy there that makes you feel instantly at ease. It’s more than just a place to get your hair done😊it feels like a little escape, a moment of peace from everyday life. I left feeling really uplifted and cared for and I would genuinely recommend this salon to any friend without hesitation.
Keila

The atmosphere is so relaxed, calming and personal. the girls are so sweet, was very time efficient. Was brought to the basin for a wash within 3 mins of arriving. then onto cutting drying and styling ans I could not be any happier with the outcome, I showed Mia (who ive been to before and returned because she’s so lovely and extremely skilled in hairdressing). I gave her a reference photo of long layers a full bang and face framing all around, we spoke about what would work on me (i had previously grown out bangs and we decided not to cut them but to make a wispier smaller fringe from them since my front pieces were very thick) This turned out even better than the reference photo am the length and style had me feeling a million dollars leaving the salon. We had a great chat about maintenance and how i can achieve the bang look at home which she clearly demonstrated and used a roller for.
The most amazing experience that made my day and delighted with my hair. Will be back :)

The lady I go t regularly Kate is very nice friendly and listen t exactly way I want my hair done. I've been going t her for years. If she isn't there there's another girl Susan. who is also a fantastic hairdresser so I'm extremely happy with the service

I love the blackrock Peter mark the girls are the best and really excellent very professional and friendly . I always go to the same stylist Jess she’s absolutely amazing really professional and excellent stylist and a beautiful person I’d highly recommend recommend Peter mark Blackrock to anyone

Gareth was very professional and customer oriented as usual. Wonderful experience.

So great to see Brian back, as always he has given me a Fabulous colour and highlights and an amazing cut. Staff are just fantastic, friendly and professional, wonderful way to start my day off, a morning with the gang in Peter Mark's, Waterford. Thank you Brian and all the team, feeling Fabulous 👌

Ali super stylist

Thank you for another fabulous boho blow-dry . Amazing as always.
Mary

Excellent service and amazing hairdressers. Wonderful staff. A pleasure and great value for money.

Kate has been cutting my hair for many years . She is extremely skilled and professional,as well as having a very friendly personality. I admire her consistency and the pride she takes in her valuable work .

Another lovely visit to Peter Mark Waterford and the amazing staff there always feel so welcome from those minute you walk in till you leave, wouldn't trust anybody else with my hair only Shauna she is brilliant at her profession and a pleasure to deal with!

I got my hair done in Northern Ireland portadown. They were very kind and friendly, they made sure to make a good consultation with me and made sure that I felt comfortable with what was going to be done. I got offered a tea or coffee which was amazing. I also got my hair washed and the lady done an amazing job making sure I was happy with the temperature. I got my hair cut to exactly the length I wanted it to be and I got it blowed dryed. I love my new hair and thank you to the lovely ladies in the hair salon 10000% recommended and will definitely come back !!

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I ordered from the Peter Mark website just before 1pm on Friday. I received my delivery to my door this morning (Saturday) at 9am, I couldn’t believe how speedy the arrival was!
To add to my joy, I opened my parcel to some additional surprises packed inside. Along with what I ordered, I was gifted two mini shampoo and conditioner and there was also a sweet treat Lily O’Brien’s chocolate packed in to my parcel. I couldn’t be happier having ordered from Peter Mark and cannot recommend their online service enough.

A lovely wash and back massage together with a head massage - what a lovely treat . Then a great blow dry and chat - perfect way to spend a Friday morning

I used to have a consistently good experience at my local Peter Mark branch in Cornelscourt but after the last two visits, I will not be returning there. Today I went for a simple trim of a bob that had grown out. It began with a consultation about what I wanted and I made clear that I did not want short layers as they don't work with my thick hair and would prefer it all one length. Stylist convinced me that I needed layers underneath as my hair was quite heavy, but it wouldn't be visible, so I said ok, but starting to feel a bit anxious that I was not being listened to and that she knew best. When the cut was finished, she asked if I wanted some face framing layers to take the weight off the sides of my face and I said ok, if they are long layers, blended in with the rest of my hair. Instead I was given two short blunt-cut chunks either side of my face, like a mis-matched fringe, one side longer than the other, and actually in my face rather than framing it. I was so upset, I couldn't say anything and as she had already debated with me how my hair should be cut, was afraid there was no point complaining as it could end up worse. She called it 'something new' & was very cheery, as if it was fine, so I said nothing at the till. BUT seeing the mess in the mirror driving home, I decided to call and express my dissatisfaction later. Person on the phone claimed that as I had said nothing when paying and seemed 'very happy with my cut' in her opinion (p.s. nobody asked me when I paid if everything was ok and whether I was happy with the service I received) there was nothing she could do. So, no offer to correct the cut or provide a refund. Instead she tried to put the blame back on me for saying nothing at the time.

The previous time I went there, a trainee who was washing my hair poured water all down my back while washing, even after I pointed out to her that the water was going down my back and wetting my clothes. I finally had to stand up and ask for assistance before someone else came to attend to me, while the trainee stood there blankly, but I still left with wet clothes and only the most off-hand apology.

On both occasions, despite arriving on time, I was left waiting for 15 minutes while other people arriving after me were brought straight to their chair. Honestly, I was willing to give Peter Mark a chance and just choose a different branch in future, but after today's phone call, I think it would be better to go elsewhere. Not worth the sheer humiliation of being treated so carelessly and paying for the privilege!
UPDATE: Peter Mark arranged an appointment to correct the haircut and refunded the money I spent.

Super fast delivery, my new hair drier delivered the day after I ordered it, and it came with some samples and a little chocolate, a nice little touch.

I visit Peter Marks hair Salon in Dundalk, Co. Louth on a regular basis, which is always a pleasant experience, from the minute I walk in the staff are so friendly and helpful. However, I do have to draw a distinction, one particular hair stylist named LAURA is the WOW factor!! “THE BOMB”!! Laura is not only highly professional and technically skilled, she holds attributes that are very difficult to find. Her work ethic is exceptional from dealing with many clients under pressure while ensuring I still receive the utmost care and attention while in the salon, Laura is the best hair stylist that has ever did my hair, her curly blow dry is amazing, no one can compare, not to mention her helpful advise on colour and styles which are always correct even when I’m nervous. Do not think twice about booking Peter Marks hair salon in Dundalk and don’t forget, ask for Laura, you will not be disappointed! 100 stars🌟

Very disappointing experience. My 9:00 AM appointment was confirmed the evening before, but I received a call at 8:15AM on the day asking to cancel or reschedule. Cancelling only 45 minutes before a confirmed appointment is extremely unprofessional and shows little respect for a customer’s time. As a first-time customer, this created a very poor first impression. I had already arranged my morning around this appointment and expected better service.

I used to get my hair done in Peter Mark in Grafton street in Dublin until they made me choose the same stylist and colourist at each visit. I refused, believing my free will to choose should be respected. I told the talented stylist I attended regularly, Tatiana, what happened and in response she betrayed my trust by punishing me - barely trimming my hair at all. I wouldn't recommend her or Peter Mark in Grafton street as a result.

In response to Peter Mark's response: You certainly have records of me on your system so stop. If Tatiana didn't want to have her name mentioned in a negative review on Trustpilot then she should have treated me in a respectful and professional manner. Peter Mark is entitled to create whatever policies you like and your customers have every right to feel however they feel about them. Your staff however, have no right to punish customers because of how they feel. You should be taking accountability for what I was subjected to and apologise to me and call Tatiana to order. Instead you try to scapegoat me by blaming my reaction to what she did while Tatiana's behaviour is not only ignored but you even attempt to have all evidence of it removed from this site. And that is exactly why Tatiana behaved as she did! Accountability feels like an attack when you're not willing to take resonsbility for your actions. Do better.

Great service, professional and friendly staff, I am usually with Deborah in Peter Mark Letterkenny who is amazing, always flexible and knows perfectly how to manage my hair, but all other members of Peter Mark team are great too. I am happy customer there for years.