PetBest.com 

Danke, dass Sie Trustpilot besuchen. Leider ist die Abgabe von Bewertungen an dieser Stelle nicht mehr möglich, da die Website dieses Unternehmens nicht länger existiert. Bitte kontaktieren Sie uns, wenn Sie Fragen haben.

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Beware of this misleading and unresponsive online pet store. After paying a costly $180 for 2 luxury pet bowls, I was delivered one of them faulty with a missing clip making the bowl lopsided and de... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I was so excited when I found Petbest on the Internet, for they had the products I needed at a cost that was affordable. Unfortunately, when my pet food arrived, it was already past the expiration dat... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

If this is perfect guys,then I can honestly say beware. I placed an order had a thankyou message then absolutely nothing no goods no email. It now looks like the site has been discontinued, can't be r... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I got my dog food and it had ants in it. I called support and they told me that I had infected them. When it arrived at my office, where I have my shipments delivered it had ants. Not at my h... Mehr ansehen

Unternehmensdetails


Kontaktinformationen

Alle Bewertungen

(1'410)

0 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 4 von 5 Sternen

Convenient way to buy HEAVY pet food

I'm not sure I saved much money with shipping and all, but it was worth it to skip the trip to the store and haul the heavy bags of pet food. Will use the site again.

24. April 2013
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Items out of stock!

I ordered items, and the website showed them as in stock. Paid for them, and only received a partial order. I was told not to worry--the outstanding items would be back in stock in a couple of days. Those couple of days turned into weeks. Although communication was good, shipping was relatively slow compared to other sites I've ordered from. Suggestion: don't indicate that out of stock items are in stock!

23. April 2013
Bewertung ohne vorherige Einladung
PetBest.com-Logo

Antwort von PetBest.com

Hi Stacy,

We are sorry to hear about your first experience with us. At PetBest we receive fresh new deliveries multiple times every week, but sometimes products may become back ordered due to a high demand. We do our best to ensure all products are in stock at all times, and if a product is back ordered, we make it our first priority to notify our customers and to offer an alternative or time frame of when the product will be back in stock. We appreciate your feedback because this allows us to improve our service to better help you. A customer care representative will be contacting you shortly to hear more about your first order.

Sincerely,
PetBest

Bewertet mit 5 von 5 Sternen

Excellent Service

The item was pack extremely well & shipped really fast. I was very pleased with the quality of the product & will be ordering from them again.

23. April 2013
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Good Fast Service with Reasonable Price

The major pet stores in Dallas have stopped carrying Avoderm. It is the only food my cat has ever eaten and she is really healthy. So when I was unable to find it locally I began searching online. I was glad to find it at PetBest! They shipped it quickly and I'm going to be purchasing it from here from now on. No more driving all over the Dallas metroplex trying to find Avoderm.

21. April 2013
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Good Price...Slow Delivery / Communication

I liked the price of the product I ordered, but would like to see it arrive sooner. My first order took two days to ship, then five days transit based on the shipping method. USPS Priority would cut 2 - 3 days off the transit time.

On my second order, it took seven days before they sent me a backorder notice. :( I cancelled and ordered from another vendor, and received the product in two days. :)

20. April 2013
Bewertung ohne vorherige Einladung
PetBest.com-Logo

Antwort von PetBest.com

Hi John,

We appreciate your honest feedback. Delivery time typically takes 2-5 business days depending on your shipping destination. Your order was shipped via FedEx and was delivered to you on the 4th business day. Sometimes the weekend may cause delivery time to be longer than anticipated. A customer service representative will be contacting you shortly to hear more about your first time experience. Thank you again for your feedback, this helps us to continue to improve our service.

Sincerely,
PetBest

Bewertet mit 5 von 5 Sternen

Excellent service!

When you order from a new company, there is always a little anxiety--will the order be correct--will it arrive on time? We were pleasantly surprised at how quickly it came and there were no problems with the order. We would definitely buy from PetBest again!

20. April 2013
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Promise kept!

Petbest did what they said they would do. They gave me a lower price, gave me great service, and I received my dog food within a week. It's refreshing to have a company honor their word and their product.

20. April 2013
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

This was convenient and offered at a good price.

I read about this particular brand online regarding good quality and nutrition for the best price. My local pet food stores do not carry this brand, so it is nice to try it for a good price. I must plan ahead before ordering my next bag since the delivery takes about a week.

20. April 2013
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Great prices but needs to get here faster.

I was very satisfied with he price of the product that I purchased but would like to see the product arrive in no more than 3 business days as with other online retailers

19. April 2013
Bewertung ohne vorherige Einladung
PetBest.com-Logo

Antwort von PetBest.com

Hi Jennifer,

We are sorry to hear the delivery time of your order did not meet your expectations. While an order is in transit, delivery typically takes 2-5 business days depending on your shipping destination from our warehouse located in Southern California. However, a member of our customer care team will be getting in touch with you shortly, so we can hear more about your experience.

Sincerely,
PetBest

Bewertet mit 5 von 5 Sternen

Fast & Reliable

My two picky labs have chosen a dog food that we have a hard time finding in a large size in our area. Not only that, they really hike up the price here. After a long search online we found PetBest.com. Their prices are comparable (free shipping doesn't hurt either). We received our order quite fast and it was all packed well in a sturdy box.

19. April 2013
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Makes my life so much easier

I love PetBest.com. Living in a small town I don't have to worry if I run out of food for my babies. The brand I use is only available at one store here and if I run out and they are closed I am in a big bind. I not only get free shipping but the price is better than my local feed store.

18. April 2013
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Unhappy with shipping issues

I wanted to try a new dog food for my 10 month Cockapoo because he was starting to scratch more frequently with the food he was on. A new food came highly reccommended so I thought I would try out PetBest to order it. I ordered it on April 2, 2013 and was told I would receive it in 2-5 days. About a week and a half later I called to see where the order was. At that time I was told my order went to UPS and never was sent from there. However no one from PetBest followed up on why it wasn't shipped. They said that they would resend my order. By that time I had already had to buy additional dog food from another source. I finally received my order on April 15, 2013. I probably won't purchase my dog food from PetBest again.

18. April 2013
Bewertung ohne vorherige Einladung
PetBest.com-Logo

Antwort von PetBest.com

Hi Mary,

We are sorry to hear that your order was lost while in transit. Unfortunately errors can occur while packages are in transit, but we always do our best to fix the error as soon as it happens. In this case, we had re-shipped your order when we were notified of the lost package. Typically delivery time takes 2-5 business days depending on your shipping destination from our warehouse located in Southern California. However, a customer service representative will be contacting you shortly to hear more about your first purchase with us.

Sincerely,
PetBest

Bewertet mit 5 von 5 Sternen

will be back

Fast shipping and good prices on the dog food I ordered. Cheapest I have found and they didn't raise the price after I ordered like a lot of other places. Thank you! I intend to be back.

18. April 2013
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr