The team was extremely efficient and very prompt. No trouble whatsoever. We got a reminder for payment dates and also a thankyou for using them when we paid our last payment. Although this was only a... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Second time I've used Payment assist when handed what can only be described as a very hefty car repair bill. Both times the application has taken less than two minutes and is extremely simple. Cou... Mehr ansehen
Unternehmen hat geantwortet
This is the first time I've ever used a system like this to pay for three tyres I purchased from National Tyres / Halfords. The system used to pay for the tyres using this payment method was v... Mehr ansehen
Unternehmen hat geantwortet
Application takes minutes to complete. Glad you were there to help after needing expensive repairs done. Excellent assistance. Also shout out to Joe and staff at StevensonRoad Edinburgh for being s... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At Payment Assist, we believe looking after your car and staying safe on the road, shouldn't mean worrying about how you'll pay for it. Whether it's an unexpected repair, a service, new tyres or an MOT, we're here to help make essential vehicle maintenance more manageable. Since 2013, we've helped more than 1.5 million customers spread the cost of their garage bills with straightforward payment options designed to give people more choice and greater peace of mind. We work alongside thousands of trusted garages and dealerships across the UK, making it easy to arrange a payment plan at the point you need it most. Our application process is simple and transparent. We'll always explain your options clearly, so you can make the decision that's right for you. Trust is at the heart of everything we do. As an FCA-regulated finance provider, we're committed to treating every customer fairly, communicating honestly and supporting responsible lending. We know that needing vehicle repairs is rarely planned, which is why we focus on making the experience as straightforward and stress-free as possible. Every review on this page helps us learn, improve and celebrate the moments when we've made a real difference. If you've used Payment Assist, we'd love to hear about your experience. Your feedback helps future customers make informed decisions and helps us continue to raise the standard of service we provide. Thank you for placing your trust in Payment Assist.
Kontaktinformationen
Pera Business Park, Nottingham Road, LE13 0PB, Melton Mowbray, Vereinigtes Königreich
- 01664503151
- admin@payment-assist.co.uk
- www.payment-assist.co.uk
4.8
Hervorragend
11'265 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Quick decision and good apr..Will…
Quick decision and good apr..Will definetly use again
9. September 2026
Bewertung ohne vorherige Einladung
Antwort von Payment Assist
Hi Joanna,
We're pleased that you were happy with the rate offered and that your experience with Payment Assist has left you wanting to use the service again.
Thank you for taking the time to leave a review.
Best wishes,
Payment Assist
So easy and simple to apply and 0% over…
So easy and simple to apply and 0% over the 3 months Helped me out this week
9. September 2026
Bewertung ohne vorherige Einladung
Antwort von Payment Assist
Hi Tony,
Sometimes a little extra flexibility at the right time can make all the difference.
We're glad Payment Assist was able to help you out this week and that you found the application simple and easy, with the option to spread the cost interest-free over three months.
Thank you for taking the time to leave a review.
Best wishes,
Payment Assist
Absolutely Brilliant Company
Absolutely brilliant company to use,and they can be used at so many garages.
I have used them twice in the past six months
Superb on both occasions and was able to purchase a better quality of tyres knowing i couldpay for them over a few months at no extra cost (interest free)
I will certainly use this service again
28. August 2026
Bewertung ohne vorherige Einladung
Antwort von Payment Assist
Hi Alan,
We're delighted that the service has worked so well for you on both occasions and that spreading the cost interest-free gave you the flexibility to choose the tyres you wanted without having to pay for everything upfront.
Thank you for your continued support, and it's fantastic to hear you'll use Payment Assist again.
Best wishes,
Payment Assist
Very Pleased
Easy and straightforward application, pretty much an immediate response. I was hit with an unexpected bill for a load of stuff that needed sorting on an old car. This company made it easy for short term finance, and it’s interest free!
Very happy customer, excellent service.
7. September 2026
Bewertung ohne vorherige Einladung
Antwort von Payment Assist
Hi Nigel,
Unexpected repair bills can be difficult to manage, particularly when several things need sorting at once.
We're really pleased that Payment Assist made things easier by giving you a straightforward, interest-free way to spread the cost, and that you received a decision so quickly.
Thank you for the excellent feedback and for taking the time to share your experience.
Best wishes,
Payment Assist
Very impressed I was so worried I…
Very impressed I was so worried I couldn't afford the work needed then payment assist assisted quickly very impressed
8. September 2026
Bewertung ohne vorherige Einladung
Antwort von Payment Assist
Hi Kelly,
It's always worrying when unexpected repair costs come along, so we're delighted that Payment Assist was able to help when you needed it.
We're pleased everything was arranged quickly and that the service helped take some of the worry out of getting the work done.
Thank you for taking the time to share your experience.
Best wishes,
Payment Assist
I'd never used payment assist before…
I'd never used payment assist before and for those who can't afford large amounts coming out of your bank account especially those of us who are on lower incomes payment assist are brilliant. Great service and will definitely use them again.
9. September 2026
Bewertung ohne vorherige Einladung
Antwort von Payment Assist
Hi Laura,
Being able to spread the cost of a large bill can make a real difference when paying everything at once simply isn't manageable.
We're so pleased your first experience with Payment Assist was a positive one and that the service gave you some extra flexibility when you needed it.
Thank you for your kind words, and it's fantastic to hear you'd use us again.
Best wishes,
Payment Assist
Used many times and very easy process…
Used many times and very easy process all the way through. Slso good comms to remind you of upcoming payments
7. September 2026
Bewertung ohne vorherige Einladung
Antwort von Payment Assist
Hi Paul,
Hearing from customers who come back to us time and time again is always incredibly rewarding.
We're delighted you've consistently found Payment Assist easy to use and that our payment reminders help keep you informed about what's coming up.
Thank you for your continued support and for taking the time to leave a review.
Best wishes,
Payment Assist
Used this facility yesterday
Used this facility yesterday, was very easy and safe process. Highly recommend
7. September 2026
Bewertung ohne vorherige Einladung
Antwort von Payment Assist
Hi Mary,
We're pleased you found the process easy and secure from start to finish, and we really appreciate your recommendation.
Thank you for taking the time to leave a review.
Best wishes,
Payment Assist
I always use Payment Assist
I always use Payment Assist, and I am extremely happy with their service.
It makes a huge difference for people like me who can't pay for everything in one go, especially when unexpected expenses come up and make things tough. Payment Assist really saves the day by allowing you to spread the cost.
My only wish is that they were available in even more stores! Excellent work, team—please keep it up!
7. September 2026
Bewertung ohne vorherige Einladung
Antwort von Payment Assist
Hi Rajan,
Hearing that Payment Assist has become a service you can rely on when unexpected costs come along is fantastic feedback.
Having the flexibility to spread the cost rather than finding everything upfront can make a huge difference, so we're delighted the service continues to work so well for you.
Thank you for your continued support and for taking the time to share your experience.
Best wishes,
Payment Assist
Valuable service provider
Ive had no difficulties with this company as I have been a model service-user.
8. September 2026
Bewertung ohne vorherige Einladung
Antwort von Payment Assist
Hi Sharina,
It's great to hear that your experience with Payment Assist has been trouble-free and that everything has run smoothly for you.
Thank you for choosing Payment Assist and for taking the time to leave a review.
Best wishes,
Payment Assist
Excellent company would not do without…
Excellent company would not do without them .
A great back up to have with your car incase something goes wrong great customer service thank you
7. September 2026
Bewertung ohne vorherige Einladung
Antwort von Payment Assist
Hi Phil,
We're delighted that Payment Assist has become such a valuable backup for you, and it's especially great to hear that you've received excellent service from our team.
Thank you for your continued support and kind words.
Best wishes,
Payment Assist
Super helpful to spread the cost
Very simple to use. Super helpful when service and MOT are due
6. September 2026
Bewertung ohne vorherige Einladung
Antwort von Payment Assist
Hi there,
We're glad Payment Assist helped you when you needed it and that you found the service so simple to use.
Thank you for taking the time to leave a review.
Best wishes,
Payment Assist
The whole process went smoothly with…
The whole process went smoothly with plenty of support for any issues during the buying process.
6. September 2026
Bewertung ohne vorherige Einladung
Antwort von Payment Assist
Hi Imran,
Having support available when you need it can make the whole process a little bit easier.
We're pleased that everything went smoothly and that you felt well supported throughout your experience with Payment Assist.
Thank you for taking the time to share your feedback.
Best wishes,
Payment Assist
Quick easy and so stright forward…
Quick easy and so stright forward highly recommend
5. September 2026
Bewertung ohne vorherige Einladung
Antwort von Payment Assist
Hi Lyndsey,
It's fantastic to hear you found the whole process quick, easy and straightforward from start to finish.
Thank you for recommending Payment Assist to others; we really appreciate your support.
Best wishes,
Payment Assist
Very easy system
5. September 2026
Bewertung ohne vorherige Einladung
Antwort von Payment Assist
Hi Martin,
Straightforward is exactly how we want the Payment Assist experience to be. We're pleased you found the system so easy to use.
Thank you for taking the time to leave a review.
Best wishes,
Payment Assist
Payment Assist plan was easy to…
Payment Assist plan was easy to understand and questions / authorisation took a reasonable amount of time. Details were confirmed in a follow up email.
4. September 2026
Bewertung ohne vorherige Einladung
Antwort von Payment Assist
Hi Merryl,
We're pleased you found Payment Assist easy to understand and that everything was handled efficiently, with the details clearly confirmed afterwards.
Thank you for taking the time to share your experience.
Best wishes,
Payment Assist
A 5 star⭐️⭐️⭐️⭐️⭐️ company excellent choice…
A 5 star⭐️⭐️⭐️⭐️⭐️ company excellent choice on different time scales to pay your debt off also interest free on most of the options easy to fill in the application for the credit it is sent to you to your email and then it takes minutes to fill in an excellent company 👍
4. September 2026
Bewertung ohne vorherige Einladung
Antwort von Payment Assist
Hi David,
An easy application, flexible repayment options and the ability to spread the cost interest-free can make a real difference when managing an unexpected bill. We're delighted you found the whole process so straightforward and quick to complete.
Thank you for the five stars and for such fantastic feedback; we really appreciate it.
Best wishes,
Payment Assist
While I genuinely appreciate this…
While I genuinely appreciate this option; I set up payment for my MOT on the 29th, and paid the first installment. Garage added charges, no one would answer the phone so I had to set up another payment to cover the extra costs and they took another payment on the first. Fuming!
4. September 2026
Bewertung ohne vorherige Einladung
Antwort von Payment Assist
Hi Matt,
We’re sorry to hear about your experience and understand how frustrating this must have been.
Unfortunately, we’re unable to identify your account from the information provided in your review, so we’d really like to look into what happened. Please could you share some further details with us so we can locate your account and investigate this for you?
For clarity, where an agreement has already been set up and the garage subsequently adds further costs, we’re unable to increase the value of an existing agreement. A new agreement would therefore need to be set up for the additional amount, which would mean a further initial payment being required.
We’d be happy to look into the specific circumstances of your account and clarify exactly what happened. We look forward to hearing from you.
Best wishes
Payment Assist
Speedy
Speedy, prompt and uncomplicated! Very convenient just when I needed assistance. Outstanding professional service.
Thank you and your great team!
3. September 2026
Bewertung ohne vorherige Einladung
Antwort von Payment Assist
Hi there,
Being there when our customers need a little extra help is what Payment Assist is all about.
We're delighted you found the service speedy, straightforward and convenient, and it's especially rewarding to hear such kind words about our team.
Thank you for taking the time to leave such fantastic feedback.
Best wishes,
Payment Assist
There if you need them (payment assist).
Applying for payment assist was just Fantastic. Needing new brakes for my car and knowing that you can have them done and pay in four payments is a big help. GREAT SERVICE THANK YOU.
3. September 2026
Bewertung ohne vorherige Einladung
Antwort von Payment Assist
Hi David,
Having essential repairs like new brakes taken care of straight away can be a huge relief, especially when you have the option to spread the cost.
We're delighted that paying in four instalments made things a little bit easier for you.
Thank you for the fantastic feedback about our service.
Best wishes,
Payment Assist
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