Payanywhere Bewertungen 24

We personally use the PayAnywhere mobile card processing service for some time now with great results. Our funds are in our account the next business day in the morning every time! There was an issue with a batch report and customer service was on the line in two minuets. We found them most helpful as we are thrilled with the service!

We were opening our new business and were looking for a pos system to use. We found this one and after making the initial call we went with it. The person we spoke to was very helpful and answered every question.
We received the unit and after trying to set it up we had to call them because it didn't work properly. We spoke with their tech support and it was determined that the unit was bad. They said they would send another unit out right away and that in the mean time we could take payments by entering them manually.
After using it for a few days we noticed that they have been keeping 1/3 of our earnings, much more then they are supposed to.
We have called many times since and no one seems to have the ability to help. Instead they say they will leave a message for someone else to call back.
The last call we made we told them we don't want the service anymore and that we wanted to close the account and return the unit. We were told we would get a return label in our email... nothing yet! We did what we should have done in the first place and went with Square and it has been seemless!
Oh yeah, and by the way we still as of yet have not received the replacement unit, four weeks later. Very poor customer service and they took way more money then they were supposed to.

I was asked to proivide them with invoices, customer contact info and receipts and I did. even though I gave them all information requested they still decided to close my account. I was told that the monies they owed me would be on hold for 120 days. I accepted that and patiently waited. A month after the 120 day mark I contacted them to see about getting my funds released. I was told a check request would be put in. I waited a month. When I called again I was told the request was never put in and one would be. I received an email aa week later explaining that my funds were not going to be released. I called and spoke with a manager who understood that by holding my funds they were not protecting themselves from anything and there was no reason why the funds should not be released considering I followed their instructions and request to the T. I then got an email saying that I should expect my funds withing 4-6 weeks. I did not. I called to find out what was wrong ands was told that they decided to not release my funds after all. No one informed or contacted me and this whole experience is unnecessary and aggravating. I did exactly what they asked me to do in a timely fashion without complaint. Even though I did what they wanted me to do they are still unwilling to give me my hard earned money that is not theirs nor does it serve any logistical reason to not do so. More importantly, i have in writing an email from them saying they would release my funds. If for no other reason than that they need to do what they said they would..