We needed some bespoke work to be carried out and they fully understood what we needed plus they made some very good suggestions. Very clear on delivery timescales and stuck to them. Extremely pleased... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
We were delighted with the customer service, the choice of finishes and handles, and the way the furniture was delivered and installed. It looks beautiful.
Unternehmen hat geantwortet
We needed a smaller office set up and found the small work desk that would fit perfectly in an alcove. We visited in Cirencester and received a great welcome and a chance to view the furniture, paint... Mehr ansehen
Unternehmen hat geantwortet
This is the second time I have ordered furniture from The Painted Furniture Company, the first time being during COVID. On both occasions, everything has been first class from the point of ordering to... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Möbelgeschäft
- Schlafzimmermöbelgeschäft
- Möbeltischler
- Möbelhersteller
- Küchenmöbelgeschäft
- Wohnmöbelgeschäft
Vom Unternehmen geschrieben
In an age of mass production, we are proud to be hand-building furniture right here in the UK and keeping traditional hand crafting techniques alive. We are committed to using the finest selection of materials along with traditional construction methods to create beautiful and resilient furniture that withstands the test of time. Nearly all our pieces are built right here in the UK, guaranteeing that you get the kind of craftsmanship British-made furniture is known for, as well as the potential to bespoke any piece to your own requirements. We believe our customers are even more important than our high-quality furniture. We go to great lengths to ensure that every customer is taken care of throughout the entire buying journey. From initial contact to delivery and beyond, putting smiles on customer faces is always top priority. We want you to keep smiling years after delivery and final inspection. In terms of finishes, we offer more than a dozen different paint colour options, a range of oak top finishes, and your choice of handles. Shop our full range of Bedroom, Living Room & Dining Room Furniture on our website today.
Kontaktinformationen
17-19 Gosditch Street, GL7 2AG, Cirencester, Vereinigtes Königreich
- 01285 656 041
- cirencester@paintedfurnitureco.co.uk
- www.paintedfurnitureco.co.uk
4.8
Hervorragend
674 Bewertungen
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We visited the showroom several times…
We visited the showroom several times and were warmly greeted by the staff. The showroom is pleasantly laid out and the staff more than helpful.
We ordered several items in our chosen colour some of which were bespoke.
The advised lead time was 16 weeks and we waited hoping to be delighted.
Unfortunately this was not the case and despite the fact that each piece was labelled “QC checked by …….” this can only have been cursory or possibly not all.
Faults and poor paint were evident on some items. This caused us to look more closely at the construction. Don’t be fooled - this cheap. Some parts in fibreboard. Only visible surfaces painted .
After a robust conversation all the goods were returned and full refund made.
In summary; great showroom and staff, poor quality goods
9. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von The Painted Furniture Company
Dear Mr Wood,
Thank you for taking the time to share your experience.
We are very sorry that elements of your order did not meet expectations on arrival, particularly with the wardrobe and mirror. After the time you had waited, we fully appreciate how disappointing this must have felt.
Following your conversations with our team, we moved quickly to arrange for replacements to be made, including the adjustments you had requested. While doing so, we also took the opportunity to review the wardrobe construction in detail and have since refined how this is built going forward. We are sorry we were not able to bring this to a resolution you were happy with.
We’re also sorry if any aspects of the materials or finish came as a surprise. Our furniture is made using a combination of solid timber and high density engineered timber for strength and durability, and some less visible sections are not always fully painted. This is something we should have made more clear during your visits to the showroom.
We do appreciate your kind comments about our showroom team, and we’re pleased the collection and refund were handled smoothly for you.
We wish you all the very best.
Kindest regards,
The Painted Furniture Company Team
Beautiful furniture and we love it
Beautiful furniture and we love it, very practical !
25. März 2026
Antwort von The Painted Furniture Company
Dear Milena,
Thank you very much for your lovely review!
We’re so pleased to hear how much you love your furniture, and that it’s proving practical as well as beautiful. That’s exactly what we hope for with every piece.
We really appreciate you choosing us and hope to see you again soon.
Kindest regards,
The Painted Furniture Company Team
Fantastic company from start to finish.
Fantastic company from start to finish.
Very helpful staff and Beautiful Showroom. Could choose the colour of my workstation and very accommodating when time for delivery. Delivery guys were great too.
Would highly recommend a visit although the website is fantastic too.
Love my furniture and will definitely recommend x
23. Januar 2026
Antwort von The Painted Furniture Company
Dear Mrs Wilson,
Thank you so much for your wonderful review!
It’s lovely to hear you enjoyed visiting the showroom and that the team were able to help you choose the perfect colour for your workstation. Being able to tailor each piece is such an important part of what we do, so it’s great to know that made a difference.
We’re also pleased delivery went smoothly and that the team looked after you on the day.
Thank you for your recommendation, it really does mean a lot to us. We hope to see you again soon!
Kindest regards,
The Painted Furniture Company Team
I have already purchased furniture from…
I have already purchased furniture from this company which was great quality so when I had a problem finding something to fit in a specific area they made it special for me and it was lovely
23. Februar 2026
Antwort von The Painted Furniture Company
Dear Mrs Dackombe,
Thank you so much for coming back to us and for taking the time to leave a kind review!
It means a great deal that you chose us again, and even more so that we were able to create something specially to fit your space. Finding the right piece for an awkward spot can be tricky, so we’re really pleased it worked out just as you’d hoped.
We hope you enjoy your new furniture and look forward to helping you again in the future.
Kindest regards,
The Painted Furniture Company Team
Fitted perfectly into my bedroom
Fitted perfectly into my bedroom. Just what I wanted.
23. Februar 2026
Antwort von The Painted Furniture Company
Dear Alan,
Thank you very much for your kind review!
It’s lovely to know your new piece has fitted perfectly into your bedroom and turned out just as you’d hoped. When everything slots into place like that, it really makes all the difference.
We really appreciate you choosing us and hope to see you again soon!
Kindest regards,
The Painted Furniture Company Team
A great selection of furniture for all…
A great selection of furniture for all areas of the home. I have purchased a Millbrook wardrobe and a sideboard and I love them both. The Painted Furniture Company sell high quality, beautifully made, stylish and made to last furniture in a small selection of lovely colours. There is quite a long lead time but you will not be disappointed.
23. Februar 2026
Antwort von The Painted Furniture Company
Dear Hugo,
Thank you for such a lovely review!
It’s wonderful to hear how much you’re enjoying your Millbrook wardrobe and sideboard. They’re beautiful pieces, and it’s great to know the quality, style and finish have all lived up to expectations in your home.
We truly appreciate your patience while your furniture was being made, and we’re so pleased it’s been worth the wait.
We hope you enjoy your pieces for many years to come!
Kindest regards,
The Painted Furniture Company Team
A great company to do business with
A great company to do business with. Responsive communication. Top quality product. The delivery team could not be more polite nor helpful.
Highly recommended!
23. Februar 2026
Antwort von The Painted Furniture Company
Dear Sandra,
Thank you for such a brilliant review!
We’re so pleased you found the whole experience smooth and responsive from start to finish. That balance of clear communication, beautifully made furniture and a helpful delivery team is exactly what we aim for, so it’s lovely to hear it all came together for you.
Your recommendation really does mean a lot to us and we hope to see you soon!
Kindest regards,
The Painted Furniture Company Team
Great customer services
Great customer services. Furniture arrived promptly on the given date. It was put into place and best of all just as described and looks fabulous.
22. Januar 2026
Antwort von The Painted Furniture Company
Dear Lynda,
Thank you for your kind review, it’s great to hear from you!
We’re so pleased everything went smoothly on the day and that the furniture looks just as you hoped once in place. It’s great to know the team made a good impression too.
We hope to welcome you back again soon!
Kindest regards,
The Painted Furniture Company Team
Antwort von The Painted Furniture Company
Dear Alan & Sue,
Thank you so much for taking the time to leave such a positive review!
We’re delighted to hear you love your furniture and feel it was worth the investment. That really does mean a lot to us.
We hope to see you again soon!
Kindest regards,
The Painted Furniture Company Team
HIGH QUALITY FURNITURE
Ordered over the phone as needed to ask questions .
Extremely helpful and friendly.
Explained it would be up to 12 weeks as made to order.
Very pleased with the finished small wardrobe /blanket box and slim bookcase .
10. November 2025
Antwort von The Painted Furniture Company
Dear Lynn,
Thank you so much for sharing your review, it’s lovely to hear about your experience.
We’re so pleased the team were able to help over the phone and that your made-to-order pieces turned out just as you hoped. It sounds like they’ve found the perfect place in your home.
We hope to see you again soon!
Kindest regards,
The Painted Furniture Company Team
It all started so well .............
If I had known then what I know now, I wouldn't have made this purchase. Everything was good up until the point of paying for the order. Sadly though, things went downhill from there. A delivery estimate of 10-12 weeks was given to me in early July. This actually turned into delivery after 20 weeks. I had previously tried to speak to the showroom on several occasions and left messages for someone to call me back. When I did manage to make contact after 12 weeks, I was told to estimate a further 4 weeks for delivery. 4 weeks later I received a call from the warehouse proposing a delivery date of a further 4 weeks time - which I accepted - late November - a total of 20 weeks after placing my order.
Delivery and assembly of my wardrobe went smoothly and the furniture looked good. What was not so good, however, was the eye-wateringly strong chemical smell emanating from the wardrobe. This, I now understand, is from the finish used on the paintwork. Despite it being quite overpowering, I've been assured it's not toxic. The delivery people said it would take 24 hours to clear. When. after about a week, the smell was still extremely powerful, I spoke to the showroom. At no time had I been warned to expect this smell. The assistant explained that the furniture is frequently 'aired' at the warehouse prior to delivery. Clearly this hadn't been done in my case. She told me that if the furniture smells, they normally advise clients to air the room for 1 week in summer and 2 in winter. She did offer to have my piece dismantled and returned to the warehouse for airing and then redelivered/constructed. When I declined, she sent me a Neutrogena capsule. I bought several more and kept these plus multiple bowls of Bicarbonate of Soda in the room and inside the wardrobe and kept the windows open all day for over 3 weeks. When the smell persisted I spoke to the showroom again. Whilst very apologetic, no further solutions were offered apart from the suggestion to use a fan. It's now mid-January and although the smell is less strong, it's still too strong for me to use it. Apparently it's from the coating used to make the paint less subject to damage.
In all, some 26 weeks after placing the order, I still don't have a usable wardrobe! This is a real shame as the initial experience, front of house showroom and design/drawings process were all good and the wardrobe looks nice (although one door is a bit lower than the other). Unfortunately though this has been overshadowed by the complete lack of follow-through/communicaton regarding the initial delivery delay and the total absence of any warning re potential issues with the overpoweringly pungent and persistent smell. There's also been no offer of compensation or any other gesture by way of mitigation. The result is that this has been a really disappointing experience and one which I would not repeat. If I had only known then what I know now ......................
17. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von The Painted Furniture Company
Dear Mrs B,
Thank you for taking the time to share such a detailed account of your experience. We are genuinely sorry for the frustration and disappointment this has caused.
It is good to hear that your experience started well, and we regret that this was not carried through to the final outcome. The extended lead time you experienced was not acceptable, and we fully understand how upsetting it is when expectations are missed and communication does not feel clear or proactive enough. Over the past year we did experience staffing shortages and production bottlenecks, and while that gives context, it does not lessen the impact this had on you. We are sorry that this affected your order. Since then, we have been investing heavily in our workshop, increasing staffing levels, and modernising processes to help prevent this happening again.
We are particularly sorry about the ongoing paint smell you have described. We fully understand how distressing it must be to have furniture that still feels unusable so long after delivery. Due to the delays at that time, some furniture was delivered very soon after completion, and in colder winter months the off-gassing process can take considerably longer, as airflow and warmth play a large role in how quickly this dissipates. That said, we are sorry that you were not warned in advance and that the situation has persisted for so long. We would like to reassure you that we are more than happy to collect the wardrobe and bring it back to our warehouse for further investigation and airing if you would like us to do so.
We are also sorry for the communication issues you have raised. We understand that we spoke prior to Christmas regarding the paint smell and discussed the points you mention, and we were awaiting an update from you to see whether things had improved. That said, we accept that follow-up should have been clearer and more proactive, and we apologise that this added to your frustration. Our team have followed up again today.
This is not the experience we want any customer to have, and we are sorry that we fell short on this occasion. Thank you for bringing these issues to our attention. We appreciate your patience and the opportunity to review what happened and how we can improve.
Kindest regards,
The Painted Furniture Company Team
So pleased with my furniture
We are so pleased with our bedroom furniture that we bought from The Painted Furniture Company. Our experience with the company was exemplary from start to finish. From the start, the provision of free samples of the available colours was essential as colours represented online are never true; actual painted samples on wood as provided allowed me to choose the exact colour I needed. The customer service was excellent when I placed my order. When I rang to ensure that the order had been processed, the women I spoke to were so helpful and friendly, I had confidence that any further queries I had would be dealt with efficiently. Again, the customer service was excellent when it came to the delivery of my furniture; the first date suggested for delivery was not suitable for us but there was no trouble in changing tje delivery date to one where we were home to receive the furniture. Likewise, on the day of delivery we were kept updated with the expected time of arrival and the delivery arrived in good time that morning and at the predicted time. The two delivery men were absolutely brilliant; respectful of our home while delivering rhe furniture and they assembled the furniture expertly and efficiently all with a smile and good humour. They were all finished within half an hour. Now we have the most beautiful, excellent quality furniture to complete our bedroom. A brilliant experience throughout - we would highly recommend this company and would definitely purchase furniture from them again.
30. Dezember 2025
Antwort von The Painted Furniture Company
Dear Anne,
Thank you so much for sharing such a positive review!
We’re really pleased to hear how smoothly everything went, from choosing the right colour with the painted samples to the helpful support when ordering and arranging delivery. It’s lovely to know you felt well looked after at every stage and that the delivery team made such a good impression on the day.
Most importantly, we’re delighted your new bedroom furniture has finished the room just as you’d hoped. Thank you for the recommendation and for choosing us. We hope to see you again soon!
Kindest regards,
The Painted Furniture Company Team
Great first purchase
First time purchase from this fantastic company. We initially attended an open day in the summer having decided we wanted a new bookcase for our living room, replacing the our ancient and boring ikea one.
Later that day we attended the shop in Cirencester where we were blown away by the quality and choice. Despite it being a very busy day for staff we were greeted with a smile by Alison and given advice and a quote without feeling pressured. We called a couple of days later once we’d checked measurements at home to place our order.
Given that everything is bespoke we knew we would be waiting a few months for our order but were pleasantly surprised to be contacted a few weeks earlier than expected by the warehouse team. We had some difficulty with the delivery date due to work commitments but this was no issue for the team and they were able to meet our request for a change in date.
Everyone we met was passionate about the company and products, we were made to feel like we mattered which is something that is often lacking with other companies these days. As for the bookcase, we love it and are pleased with our choice. I’m sure it will be the first of many purchases. Thank you to everyone involved, especially those that are making these beautiful items.
30. Dezember 2025
Antwort von The Painted Furniture Company
Dear Angharad,
Thank you so much for taking the time to leave such a wonderful review! It’s a real pleasure to read about your first experience with us.
We’re delighted to hear how your journey began, from visiting the Summer Clearance Event to popping into our Cirencester shop and finding just the right bookcase for your living room. It’s lovely to know you felt welcomed and well looked after on such a busy day, and we’ll be sure to pass your kind words on to Alison. Helping without pressure and making the process feel comfortable is exactly what we aim for!
It’s also great to hear that the ordering and delivery arrangements worked well for you. We know life can be busy, so being flexible where we can is really important to us. Knowing the team were able to accommodate your delivery date and keep things running smoothly is reassuring to hear.
Most of all, we’re so pleased you love your new bookcase! Thank you again for choosing The Painted Furniture Company and for such kind words about everyone involved in making your furniture.
We look forward to welcoming you back again when you’re ready for the next addition to your home!
Kindest regards,
The Painted Furniture Company Team
Good variety of styles and paint…
Good variety of styles and paint colours available, including free paint samples.
We ordered a sideboard and are very pleased with the finish of it.
Delivery straightforward and the delivery men very helpful.
30. Dezember 2025
Antwort von The Painted Furniture Company
Dear Al,
Thank you so much for your kind review, it’s lovely to hear about your experience!
We’re really pleased you enjoyed exploring the different styles and paint colours, and that the samples helped you choose the right finish. It’s great to know your sideboard has turned out just as you hoped, and that our delivery team were helpful on the day too.
We hope to see you again soon!
Kindest regards,
The Painted Furniture Company Team
Really happy with the furniture I…
Really happy with the furniture I bought - good communication throughout the transaction period, delivery was very smooth. Would order from them again :)
13. Oktober 2025
Antwort von The Painted Furniture Company
Good Morning,
Thank you so much for your lovely feedback, it’s great to hear how happy you are with your furniture!
We’re pleased everything went smoothly, from the clear communication to the easy delivery, and it’s wonderful to know you’d happily order from us again.
We look forward to welcoming you back in the future!
Kindest regards,
The Painted Furniture Company Team
Superb furniture
Great quality finish and construction
Good communication
Well informed staff
Little late on delivery but compensation offered in way of free delivery
Very pleased
15. Dezember 2025
Antwort von The Painted Furniture Company
Dear Carole,
Thank you for taking the time to leave such a positive review!
We’re really pleased to hear you’re happy with the quality, finish, and construction of your furniture, and that our team kept you well informed along the way. It’s great to know the experience left you feeling very pleased overall.
Thank you again for choosing us. We hope your new furniture is enjoyed for many years to come!
Kindest regards,
The Painted Furniture Company Team
A great experience from beginning to end
I am absolutely delighted with the bespoke dresser I have recently had delivered and installed. It is of excellent quality, looks beautiful, and is exactly what I wanted. One of the reasons I chose the Painted Furniture Company, apart from the obvious quality of the products, was because of the efficiency of Kate, who I dealt with in ordering it. She answered my emails promptly and in good detail, getting confirmation when necessary from the workshop that what I was asking for was possible. I would not hesitate to purchase more furniture from the company. I really do give it a five star review in all aspects!
20. November 2025
Bewertung ohne vorherige Einladung
Antwort von The Painted Furniture Company
Dear FMT,
Thank you so much for taking the time to leave such a wonderful review!
We’re absolutely delighted to hear how pleased you are with your bespoke dresser and that it’s exactly what you had hoped for. Knowing it looks beautiful in your home and that the quality has made such a strong impression really means a lot to us.
It’s especially lovely to hear your kind words about Kate. She takes great care to make sure every detail is right, so she’ll be thrilled to know her support and communication made the ordering process feel straightforward and reassuring. We’ll be sure to pass this on to her and the wider team.
Thank you again for your trust in us and for such a glowing recommendation. We’d be delighted to help whenever you’re ready for your next piece!
Kindest regards,
The Painted Furniture Company Team
Fantastic one of a kind shop with delightful stock and staff
Excellent product Staff friendly, professional and to very very helpful
28. Oktober 2025
Antwort von The Painted Furniture Company
Dear Jane,
Thank you for your fantastic review!
We’re so pleased to hear you enjoyed your experience with us and that both the furniture and the team left such a great impression. It’s lovely to know you found the shop and its pieces as special as we do.
Thank you again and we hope to see you again soon!
Kindest regards,
The Painted Furniture Company Team
Wonderful furniture exuding quality and…
Wonderful furniture exuding quality and style. Fantastic range of styles and colours to choose from. Amazing friendly staff and so helpful too.
28. Oktober 2025
Antwort von The Painted Furniture Company
Good Afternoon,
Thank you so much for your lovely review!
We’re thrilled to hear you’re so pleased with your furniture and that the range of styles and colours stood out to you. It’s also wonderful to know our team made the experience so positive.
We really appreciate your kind words and hope to welcome you back again soon!
Kindest regards,
The Painted Furniture Company Team
Fantastic company
From my first contact everyone was very professional and helpful. I ordered samples of the wood and paint and the finished product matched beautifully. When my order was delivered I was so pleased with the quality of the craftsmanship and would very happily order from the company again. Thank you for such a great service.
10. Oktober 2025
Antwort von The Painted Furniture Company
Dear Andrea,
Thank you for taking the time to share such lovely feedback!
It’s wonderful to hear that everything came together so well, from choosing your samples to seeing the finished piece arrive. We’re really pleased the craftsmanship and finish were just what you hoped for.
We’re grateful for your kind words and look forward to helping you again in the future!
Kindest regards,
The Painted Furniture Company Team
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