Outcast Clothing Bewertungen 

I emailed in regards to a bad dress I ordered and my issue was resolved quickly.

Susan was amazing with assistance & in a fast timely manner she responded with all the questions I needed answered. She’s amazing & hope she continues to thrive within the company.

I had bought the Lunexa top in brown. I strongly recommend to not buy this top. After one wear all the string attached to the gold charms have snapped it’s all detached and can no longer wear it. Emailed them all they offered to do was a $20 credit which can’t buy a new top since it retails at $120. Extremely disappointed.

Customers service was extremely helpful and dress was extremely cute.

Don’t buy from Outcast!!!!
My first experience with this company was a few months back. I ordered a dress in sale and didn’t see the tiny letters explaining they don’t do returns for items in sale. I was okay with that, so i ordered again. I ordered the Santana mini dress for €102,- including shipping. The dress itself was €90,- . When i got the dress it didn’t fit right so i sent it back. I knew the shipping costs would be taken off of the €90,- so i should be getting €78,- back at the least. Then i got an email saying my store credit will be $87,60. I didn’t see the dollar sign so went to buy a new item. I came to the checkout and saw only €55,- removed from my order. This is insane. I bought it for €102,- and only got half of my money back!! This company scamms in a different way, even though they price their items at such high prices. Didn’t expect this type of scam from a company like this!! Don’t ever buy from this place, half of my money was stolen!!!!
(Euro’s are worth more than dollars, for example €90 is worth $104)

Amazing customer service! I got all the information I needed with a speedy reply.
Perfect quality, sizing is immaculate and fast delivery. Thank you so much!🩷

Very quick response time, kind communication, and concise/clear information

It’s not worth the money, spent £80 on a dress, the overall fit was very poor, clearly not much effort goes into the practical design of the dress, I’m typically an xs however ordered a 2xs and it was massive on me. Not justifiable for the price, only do store credit aswell

I ordered a dress and received no confirmation email or message. Also reached out to customer service via phone and WhatsApp,and unresponsive to both. I am supposed to get my dress by today and not a word from the company. Don't waste your time buying from here

Do not purchase from this website! Sent me a dirty dress that did not fit and when I sent it back they denied my return and asked me to pay 6.50 to return the dress to me. This site is a scam and steals money from customers! Do not purchase anything from here!

Krystal was so lovely, super quick at communicating back with me. Love my dress too such great quality 🫶🏽

I have been waiting for over a month for my delivery & get sent a DHL track your package & all I get its on its way??????????????????????? Do not buy from this online store they are thieves!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Fast delivery high quality merchandise

Worst company! Clothes are never true to size, they make you pay for your own shipping and only offer store credit for returns. They barely reply, have to follow up numerous of times. The clothes are definitely made in China and some cheap factory!

I paid around ₹4000 in advance because they claimed paid orders get dispatched faster, while COD charges were higher. Despite that, my order still hasn’t been delivered even after such a long wait.
What’s worse is that they have now blocked my number and are not processing my refund either. This is extremely unprofessional and frustrating for customers who trusted and prepaid.
Please be careful before ordering from this brand. I would never recommend ordering from Outcast after this experience.

I’m extremely disappointed with my experience with Outcast. I had been looking forward to this order for weeks and spent more than $863, but honestly, nothing about it met my expectations.

The quality feels incredibly cheap, very fast-fashion quality, comparable to low-cost marketplace products. The materials, finishing and overall feel absolutely do not justify the prices they charge. The items look much better online than they do in reality.

What made the experience even worse is the return policy. If you want to return your order, you can only receive store credit instead of an actual refund, which is already frustrating considering the quality. On top of that, return shipping is at your own expense. Living in Belgium, returning the items is practically impossible because the shipping costs are outrageously expensive.

Overall, I’m very disappointed and would not order again.

Had an issue with my order but the customer service team responded in less than 24 hours and were more than happy to help out so I was very pleased!

Great customer service, really helped me out a lot and were very invested in my questions.