Oud Attar Bewertungen 

I placed an order on the 13th November and have not yet even received a dispatch email and still not order update.
When I first contacted the team they assured me my item would be shipped Monday just gone, and yet it still hasn’t. I’ve tried contacting the customer service team multiple times for an update and have been ignored. I’m going to be requesting a chargeback to get my money back as they clearly do not care about their customers.

Brought lotion diffuser and mystery piece well lotion came damaged and leaked pump does not work but they are sending a new pump out hopefully diffuser I can not smell one bit and mystery item was roll on after shave thing not worth the money only thing I like from it all is the lotion save your money just buy the lotion.

I was hoping to buy something from the site until I had to go through a barrage of false claims about sale prices and XX% off and give me your email and we will give you a discount and popups. This site could be great if they weren't screaming at you every time you came onto it and the flashing we miss you come back nonsense.

I'd be embarrassed to recommend this website to any of my peers and friends.

I've been ordering from Oud Attar for a while, their fragrances are so unique and lasts all day..
So far the Midnight fragrance is my favourite and it has given me compliments 😉

The fragrances are beautiful, and their claims about how long they last are accurate - my skin doesn't retain scent very well, and applied more than average, 3-4 times a week, a 2mm lasts a month. You should absolutely give one if those a go, and I'd be surprised if you didn't buy more. Quality. I've over designer names now.

Amazing - long lasting scents, also reasonably priced.
The customer service exceeded my expectations, very friendly staff.
The packages always arrive perfectly secured.

I started with the discovery set which I've purchased 3 times, purely to recognise which scent mixes best with the other (clearly personal preference) THEN I discovered Vanilla, OMG! I love it, it's, creamy, clean, smooth and easy on the nose. I always get at least one comment a day. I alternate but always a use vanilla, and another such as royal, sweet and rose. I wore an expensive and 'famous' perfume recently that I've left alone since oud attar and it gave me a headache and my skin felt irritated. Well done! Saving for an elixir to add to the collection. By the way, the smallest amount 💯 lasts for days on clothes! 👌❤️

I have been purchasing perfume from this company for a number of years and always had excellent customer service and quick delivery. Their fragrances are unique and beautiful. I have people commenting on my perfume all of the time - my favourite is rose Oud. The best thing about this perfume though is that it is the only fragrance I have tried in my life that doesn’t trigger my migraines! If you are a fellow sufferer you will know the awful sickness and pain that most perfumes can trigger. I have tried numerous extremely expensive designer fragrances only to be disappointed when they bring on nausea and head pain. For context I’m nearly 50 so that is a lot of different perfumes. However, rose Oud is in a different league and I can wear it all day no problems whatsoever. It is the most unique, gorgeous scent I can’t recommend it highly enough.

I just love Oud Attar perfumes. I always order the new sample collections. The scents are amazing and last all day. I get lots of compliments. Oud orders arrive promptly. Within a few days.
My absolute all time fragrance is Spiced Oud. I love it’s heady scent. It’s my signature fragrance. I love that you can mix them together and there’s such a range of scents from masculine and woody, spicy through to floral. It’s great for personalising your fragrance to match your mood. There’s something for everyone. An amazing product. I would highly recommend.

I already had the Discovery Collection and the scents are lovely. But I recently ordered their Vanilla Oud Elixir and the smell is out of this world. I have definitely found my favourite scent. It's also unisex so anyone can wear it.
If you're unsure which Oud to get, trust me, Vanilla is gorgeous and very long lasting.
Their customer service is excellent and I will only ever buy from them from now on.

Really good product and customer service is tops. Their social media’s look really good too that’s what enticed me!

Everything I've got smells amazing, good prices and and customer service is great. Highly recommend

Update on 17/10/2025
I have contacted the seller late at night and asked to cancel or to adjust and put all the orders in one order and refund for the postage charges or send me the 2mls Rose oil oud which is cheaper as a refund extra as I have paid three times when I was entitled to a free shipping as I have spent £125 all together!
They were closed at that time and said that they will address it first thing in the morning and instead of cancelling it and refunding or adjusting my order as requested they took a liberty and just shipped it regardless!
I have been reasonable with them and contacted them on time and within my consumer rights but Erik in customer services instead of being helpful and accommodating started questioning my orders asking why I didn't place them all at once when it's my right to cancel and get a full refund according to my consumer rights! I am absolutely disgusted with the customer services and I would advise people not to purchase now from this company because the customer services are clearly very poor and unacceptable and I will be contacting my bank and challenging it with the Trading Standards and will never shop there again! Disgusting! Won't recommend!

Update dated 16/10/2025:
Erik has posted a replacement order and I have received it now and very happy with the quality of the item , the natural smell is divine, strong but very natural and beautiful so I will be giving 5 stars and I am very happy now with the service and the items and I have ordered more ! Thank you so much! I would definitely recommend but Royal Mail needs to provide proper tracking as then the company suffers for it when the items go missing.

Initial experience when the items went missing:
Absolutely terrible ! Scammers, never delivered my items and were claiming they have! Erik was useless and very dismissive, clearly shouldn't be working in the customer service!I would avoid them at all costs and will be reporting the to Trading Standards! Disgusting I would give zero stars if I could!

The smell transitions through the high notes and beyond. Nothing like it on the market...period. I wear Oud Mastry over L’Occitain Verbena and the comments I get! The latest one?…I smell ‘delicious’ apparently…

I have used this brand for 2 years now and it a very well made brand you can mix your scents to create your own scent I also was clearing threw my jackets and could still smell my oud off it and it was months ago I used it last i also but little felt discs for my hangers and out a tub of oud on then and have them in my wardrobe it keeps everything smelly fresh for a long time I can’t believe how long each bottle last as 1 tiny drop goes a long way indeed and the amount of comments tou get asking what your scent is it’s honestly the best product ever & my husband has a bad chest any perfume or air freshener really catches his chest but not this he doesn’t have any issue at all 5* all the way

I give 10 out of 10 for the oils I've ordered, absolutely brilliant product, The scent still on me 3 days after I've used it , It's amazing products, I'm very happy that I've discovered your products, I will be coming back to you soon and will definitely recommend you to friends and family..
Thank you for the service and the magical scents you have sent me 🙏
With my Very best wishes to you all 🙏
Katya

Forget about high street generic fragrances! These oils are out of this world! Thought I would find similar in Turkey on holiday. However, they don’t smell anywhere near as amazing or long lasting as Oud Attar oils. Much more expensive in Turkey too (5 times the price!)

I got introduced to these oils by my sister and Brother in law and instantly loved them.
The oils are lovely on the skin and layering different fragrances creates a unique scent.
Ordered my first set within days of using theirs, ☺️. Easy and simple to order and didn't have to wait long before they arrived.
Definitely be ordering more in the future 😃

Well I was absolutely in love with a few scents and even made a new purchase to try an additional scent. I bought some mini ones as a gift for a niece of mine as well cus she liked the vanilla.
Unfortunately my order was supposedly "delivered", to which I have no knowledge of. The online signature is a fake little circle, not my signature! When I raised this with customer care they have suggested that I have done this before and that I need to raise it with Royal Mail.
First of all, how rude and pathetic can you be to say that to a repeat customer? Don't be a moron! Secondly, get your information right, the sender has to ask royal mail to investigate it, so they won't do anything from my side of the query as a recipient. Get off your lazy back sides and investigate it properly "Erik" from customer care.... or who ever you are....
I didn't spend almost £200 to be so disgustingly accused.
Shame on you Oud Attar, if you can't deliver parcels properly after taking my payment in full, then perhaps you should be using a more trustworthy postal service.
You have to be a very special kind of unethical rude moronic advisor to suggest such a absurd cheap thing.
You might sell nice products but if your service is so crap then you will lose customers!!!
I'd rather fly out to Dubai and buy more Oud than be accused of such crap!
You can't keep my payment and my products, so make up your mind and behave like an actual professional company.
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Update, I've had a better response from the manager who did resolve my missing items, but it was a frustrating process.
Stars for his treatment would still be on the lower side of 1or 2 as I found it quite insulting to be mistreated, but the scents and quality itself are lush so I will balance the stars accordingly....