Worst service I’ve ever experienced. Ordered from “othoba” and completely regret it. Worst delivery time - They promised 3-5 days but took over 2 weeks to deliver. No updates, no tracking, had t... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I ordered a product and the expected delivery was after 2-3 days and the maximum was 7 working days, but its been 3 weeks and I still haven't received any updates I tried calling the customer care m... Mehr ansehen
খুবই বাজে অভিজ্ঞতা হলো। বিশেষ করে যারা কাস্টমার সার্ভিসে রয়েছেন তাদের সামান্যতম জ্ঞান নাই। পণ্য ডেলিভারি সম্পর্কে কোন তথ্যই দিতে পারে না। আমি একটি ড্রিংকইট ওয়াটার পিউরিফায়ার অর্ডার করেছিলাম। ৫ দিন পর... Mehr ansehen
The recent website update has made shopping here quite frustrating. The search functionality is no longer accurate, and the updated categories/filters make it much harder to find what I’m looking for.... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
🛒 Welcome to Othoba - Where Quality Meets Affordability in the World of Online Shopping! 🛒
Kontaktinformationen
Hazi villa, 1215, Dhaka, Bangladesch
- 09613-800800
- info@othoba.com
- www.othoba.com
1.5
Ungenügend
128 Bewertungen
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Das haben sich andere Leute angesehen
Rizco RGB ST 423 LPG Gas Burner LPG…
Rizco RGB ST 423 LPG Gas Burner LPG (Best Price) CKS00113 Tk 5005, after 3 month nozzle down. After 6 month auto ignition down. Just moderate use for 2 persons family. I called for warranty service, they told me you will get replied. Never got a call.
12. Juli 2024
Bewertung ohne vorherige Einladung
Best E-Commerce in Bangladesh
Othoba.com is one of the best e-commerce in Bangladesh. I have done lot of shopping from Othoba.com and got delivery on time. All categories have offers and discounts here. Hope you will benefit from shopping from Othoba.com
6. Juni 2024
Bewertung ohne vorherige Einladung
1302787
ORDER NUMBER : 1302787,11 din hoya galo amr parcel dicce na , call center tana 4 din kotha bolci sobi bole kalke paben ,kalke paben bole ar dey na ,so order daor age vabe diben.
26. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Othoba.com
Dear customer,
we apologize for the delay in delivering your order #1302787. Our call center assured delivery within 4 days, but unfortunately, it has not been fulfilled. Rest assured, we will prioritize your order and ensure swift delivery. Thank you for your patience and understanding.
Regards,
Support Team othoba.com
cailam akta dilo arak ta Tk + Delivery…
cailam akta dilo arak ta Tk + Delivery Payment puraa nosto
5. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Othoba.com
Thank you for bringing this to our attention. Please share your order ID. We appreciate your patience and understanding as we work to resolve this matter.
Best regards,
Othoba Support Team
Worst online service ever
Worst online service ever. You should not order anything from them.
30. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Othoba.com
Dear Valued Customer,
We sincerely apologize for the inconvenience you have experienced with your recent order. Your satisfaction is our top priority. Thank you for bringing this to our attention. We appreciate your patience and understanding as we work to resolve this matter.
Best regards,
Othoba.com Support Team
Very bad service and poor management
Very bad service and poor management. Waited for the product to receive for several days. Later I had to call one of my known colleague who works there, otherwise I wouldn't get the product
7. Januar 2024
Bewertung ohne vorherige Einladung
Antwort von Othoba.com
Dear Customer,
We apologize for the inconvenience. Your feedback is crucial, and we are addressing the issue promptly.
Regards,
Support Team othoba.com
এরকম বাটপার ই-কমার্স সাইট দুনিয়াতে আছে…
এরকম বাটপার ই-কমার্স সাইট দুনিয়াতে আছে কিনা সন্দেহ।তাদের কমিটমেন্টের কোনো দাম নাই।অর্ডার করার আগে আমাকে বারবার নিশ্চয়তা দেয়া হয়েছে যে আমাকে ৭ দিনের মধ্যে ডেলিভারি দিবে।এদিকে আজ প্রায় ১৫ দিন হয়ে গেলো প্রোডাক্ট পাইনি।আমি বার বার তাদের কল দেয় যে হয় প্রোডাক্ট দিন নাহলে অর্ডার ক্যান্সেল করুন কারণ ইদে আমাকে তারাতাড়ি বাড়ি যেতে হবে।এরা এভাবে টাকা টা জিম্মি করে রাখে যার ফলে আমি অন্য কোথাও থেকে নিতে না পারি।এককথায় বাটপার বাটপার বাটপার।
7. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Othoba.com
Dear Customer,
We deeply regret the inconvenience caused and apologize for falling short of your expectations. Rest assured, we are actively reviewing our processes to ensure timely delivery and commitment fulfillment.
Best regards,
Support Team othoba.com
My personal experience with othoba is…
My personal experience with othoba is awesome, i bought many things like groceries, home appliances, recently sofa.
Groceries delivery is very fast
31. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Othoba.com
Dear Customer,
Thank you for your glowing feedback! We're delighted to hear about your positive experience with us, especially regarding the fast delivery of groceries. We look forward to serving you again soon.
Best regards,
Support Team othoba.com
ORDER #1260107 17 th may 2024 er order…
ORDER #1260107 17 th may 2024 er order ajke 29 th may 48 hours er majhe delivery korar kotha. Ajo paini amon baje obostha janle order e ditam na. Amar product lagbe na taka ferot den. Payment advance diye onnay korsi. Tk ferot den.
30. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Othoba.com
Dear Customer,
We apologize for the delay in delivering your order #1260107. Please rest assured that your ordered product will be delivered to you soon. We appreciate your patience and understanding.
Best regards,
Support Team othoba.com
Worst online shop in Bangladesh
Worst online shop in Bangladesh. They even marked the order as delivered without delivering the product. Please do not waste your time by ordering product here.
10. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Othoba.com
Dear Customer,
We apologize for the inconvenience caused. Your feedback is important to us, and we are investigating this matter urgently to rectify the situation. Please accept our sincere apologies for any inconvenience caused.
Best regards,
Support Team othoba.com
othoba.com a fake online site
othoba.com a fake online site. May be no. 01 fake in Bangladesh. I paid through paid by bKash for a bycycle. But after 17 days they are saying it is stocked out. And they are saying now i will get the money back. Custome service is very bad. No ane feed back. So my suggestion is Don't pay advance and try to avoid buying from othoba.
10. April 2024
Bewertung ohne vorherige Einladung
Antwort von Othoba.com
Dear Customer,
We apologize for the inconvenience caused. We understand your frustration and are actively addressing the issue. Your feedback is valuable to us, and we assure you that we are taking steps to improve our service. Thank you for bringing this to our attention.
Best regards,
Support Team othoba.com
Fake website like evaly
Fake website like evaly. As it was owned by pran-rfl company i trust this sote and Paid through credit card for a blender. But after 20 days they are saying it is stocked out. And they are saying now i will get the money back within 90 working days. So my suggestion is Don't pay advance and try to avoid buying from othoba.
8. April 2024
Bewertung ohne vorherige Einladung
Antwort von Othoba.com
Dear Customer,
We apologize for the inconvenience caused. Rest assured, we take your feedback seriously and are actively addressing this issue. We are committed to improving our service and ensuring such incidents are minimized in the future. Your patience and understanding are appreciated.
Best regards,
Support Team othoba.com
Very Bad Delevery Service
Very Bad Delevery Service
Very Bad Delevery Service. They’re very bad for product managment.
4. April 2024
Bewertung ohne vorherige Einladung
Antwort von Othoba.com
Dear Customer,
We apologize for the poor delivery service you experienced. Your feedback is important to us, and we are working to improve our product management and delivery processes. Thank you for bringing this to our attention.
Best regards,
Support Team othoba.com
Very Bad Delevery Service
Very Bad Delevery Service. They’re very bad for product managment.
3. April 2024
Bewertung ohne vorherige Einladung
Antwort von Othoba.com
Dear Customer,
We apologize for the poor delivery service and product management you encountered. We are actively addressing these issues to ensure a better experience in the future. Your feedback is invaluable to us.
Best regards,
Support Team othoba.com
Never rely on Othoba/Duranta.
Othoba did not care at all for delivery of a bicycle that I ordered on 23rd march 2024. After multiple communication to their hotline, ultimately after 10 days, they attempted the delivery with a faulty product. The delivery man came from a nearby Duranta bike shop with the bicycle. However, the front wheel was not rotating freely. The most unfortunate part was they tried to convince me that for a new bicycle the wheel remains jammed in the beginning! How unprofessional they are to say such words. They just want to fool their customers by such argument. My kid awaited 10 days for the cherished gift. How should I convince him now? Never rely on Othoba/Duranta.
2. April 2024
Bewertung ohne vorherige Einladung
Antwort von Othoba.com
Dear Customer,
We sincerely apologize for the inconvenience caused regarding your bicycle order. Your experience does not meet our standards of service, and we deeply regret the delay and the faulty product you received. We are investigating this matter urgently and will ensure that such incidents do not recur. Please accept our sincerest apologies for any disappointment caused to you and your child.
Best regards,
Support Team othoba.com
I would suggest people to order cash on delivery and don't expect to get the delivery within time.
I am thoroughly disappointed with Othoba's service. Despite their initial promise of delivering my door within 7 days, it has now been over 20 days, and my order has yet to arrive. Their customer service has been unhelpful, with vague responses and failed promises of imminent delivery. Attempts to cancel my order and obtain a refund have been met with resistance and unresponsiveness. Overall, this experience has been extremely frustrating and has left me questioning their reliability and integrity as an online retailer.
Update: Othoba has canceled my order finally and refunded the money. Thank you so much.
I think they still need to improve their customer service though as customers can get frustrated real quick.
3. März 2024
Bewertung ohne vorherige Einladung
Antwort von Othoba.com
Dear Customer,
We apologize for the inconvenience caused by the delay in delivering your order and the unsatisfactory customer service experience. Your feedback is invaluable to us, and we are committed to improving our service standards to prevent such issues in the future. Thank you for your understanding, and we appreciate your patience during this process.
Best regards,
Support Team othoba.com
Waiting for refund money for 4 months
Waiting for refund money for 4 months
5. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von Othoba.com
Dear Customer,
We apologize for the delay in processing your refund. Could you please share the order tracking ID with us so we can expedite the refund process for you? Rest assured, we are committed to resolving this issue promptly. Thank you for your patience and understanding.
Best regards,
Support Team othoba.com
Support is not co-operative
Support is not co-operative. Shipment date is over due.
14. März 2024
Bewertung ohne vorherige Einladung
Antwort von Othoba.com
Dear Customer,
We apologize for the delay in shipment and any inconvenience caused by our support. Please share your order details so we can resolve this promptly.
Best regards,
Support Team othoba.com
worst experience
worst experience! call center agent is not performing well. no escalation point. company dont have ny focus on customer service
13. März 2024
Bewertung ohne vorherige Einladung
Antwort von Othoba.com
Dear Customer,
We apologize for your poor experience. We are addressing this issue immediately to improve our service quality and customer support. Your feedback is valuable, and we appreciate your patience.
Best regards,
Support Team othoba.com
They are scam
They are scam, they take your order and then not able to make the delivery. They just make the schedule and waste your time. I ordered an item on 25th Feb and today 6th Mar they not able to make the delivery. Really made a big mistake to place order in such a disgusting e-commerce. Pls be aware from them !
6. März 2024
Bewertung ohne vorherige Einladung
Antwort von Othoba.com
Dear Customer,
We apologize for the inconvenience caused. We are investigating this issue urgently to improve our delivery process and ensure timely service. Your feedback is crucial to us, and we appreciate your patience.
Best regards,
Support Team othoba.com
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