Optical Express UK Bewertungen 

Very helpful from the get set, from greeting at the main door to the reception staff, and the consultation was all professional. The procedure was explained clearly I know exactly what is happening and what to expect.
Can’t recommend Reading enough

The review was amazing, very qualified people who know their stuff! Came in with a mountain of questions and had all my queries answered, very impressed big
Thanks to Amaan

Myself and two family members needed eye tests and new glasses, we went to Optical Express at the Gyle shopping center,
I would highly recomend going to them for you eye test or glasses. The staff were so nice. I was cared for by Donna &Cynthia who were so professinal. and I would like to thank them for the great sevice we recived.

They made me feel relaxed, very friendly, covered everything, including the procedure, so that I easily understood and felt at ease with it, thank you Adam, Ollie, Lee, Danielle, Dilara and Bobby.

Visited the Cambridge branch, All three members of staff (John, Ahmed and Elli) were very professional and helpful.

It was great experience with optical. The staff had lots of knowledge and they care of me very well. Definitely come back again for next check up.

Yvonne was very nice and pleasant throughout the full appointment, all staff where helpful and it was a very nice visit to St. Enoch store today.

Comfortable environment, friendly staff, wax well looked after by Hana and Michelle, thank you ☺️

Dr. Mathew, The Nottingham team and Charlie were very professional and courteous. Took care of me and explained everything to me. Special thanks to Sophie from the.surgey team who helped calm me down and reassure me minutes before the surgery. Would and will recommend others for this branch.

Rachel at the Aberdeen store was very professional, explained everything when I went in for an appointment re surgery for replacement lens. Answered all my questions. Now just need to see if I am going to go ahead with the major expense!

Great service from start to finish.
Looked after by Maria, Susan, Diane and Abby from walking in the door, the eye test to collecting my specs. So much easier to write (read) this review. The process was seamless

My partner and I visited the Middlesbrough branch today 24/7/2026
Excellent and informative experience.
Staff Caitlin and Amanda amazing very professional, friendly and knowledgeable.
We would definitely recommend.

Had lense replacement in January and follow up jag to sort out reading, top class perfect vision

Amrit, Deborah and Jess superstars

St Enoch Centre, saw Yvonne and Shona, excellent thorough service. Very friendly and efficient.

Lee made me feel at ease and talked me through the process and am now looking forward to getting my lenses done.

ACES (Peterborough) (Today seen by Adri)

Have been there for glaucoma testing a number of times now. They are welcoming, friendly, and always explain exactly what's going to happen, and, the results and future goals for future appointments.

Keep up the amazing work ladies and gents.

Had my eye exam in the St Enoch centre was seen by aisha and shiona very good service

Went to the Blantyre store for an eye test and to order new glasses. The experience was really great and way less stress inducing than I expected. Jenna and Natalie were lovely and made the whole thing stress free. Both ladies were amazing at explaining how the process worked and assisting the whole way through!

I visited it at the St Enoch Centre and it was a pleasant experience. The optician were very helpful and did a thorough eye checkup. Yvonne helped me with understanding my prescription and the next steps. Thanks.

To start with, I just want to say that the team at the Maidstone branch; Andras, Adrian and Heather, are absolutely brilliant, and have been a great help with what is truthfully a really big decision.

I had my initial consultation back in January, where I learnt that my years of trusting a chain optician had resulted in me wearing the completely wrong prescription, which made me ineligible for laser eye surgery at the time. I was incredibly disappointed and horrified to learn this, but the team at Maidstone were very supportive. They made it clear it wasn’t a never, it was a not right now. I was advised that I needed to wear the correct prescription for 3-6 months, and try again. They even provided me with a 3 month supply of the correct contact lenses free of charge.

Six months gone, I went back, still half expecting to be told I was ineligible. Adrian remembered me and was incredibly welcoming. Heather was very supportive and reassuring. Andras was knowledgable and shared his own experience with having laser eye surgery.

The moment I found out was eligible, I was ecstatic, and probably a little manic, but the team seemed to realise just how important this was for me. I am now booked for my surgery in Dartford, and cannot wait to simply be able to see in just over a month and half’s time.

The only negative I have, which was largely my own fault, was the price I had in my head was half the price quoted. I mistakenly took the prices on the website as gospel, when they are simply a ‘prices starting from’ guide and obviously vary due to complexity. My very high prescription is inevitably more expensive!

If you are considering laser eye surgery, I highly recommend booking an initial consultation. If Maidstone is your nearest centre then you are very lucky as you will have a great team looking after you!