Onlinecomponents.com Bewertungen 

So I ordered a part back in September (its Jan now) and the part never arrived, it was dropped off at a CVS UPS hub and was never informed. Looked into it and got a hold of customer service and they said that they received the part back since it sat in the CVS to long. They never resent it out to us, never notified me, did nothing. Now they said to order another one since it is in stock. ORDER ANOTHER ONE???? I never received the first one. lol. Found it cheaper by 25% at another company and just ordered it from there with no hassle. Now we will see how I can get the original $83.92 back from them since they have my part in their stock. That is less the shipping cost which I know they will not refund. I recommend not to order from them.

Received marketing emails from this company, though never opted in to receive these, and unsubscribe link doesn't seem to work.

Its about order 1620854, I ask everyone that can help to intervene and solve the problem! The order is was cancelled from the onlinecomponents side AFTER ISSUING ORDER CONFIRMATION AND RECEIVING UPFRONT PAYMENT. Since Oct 27th 2021 I am trying to get refund which was promised "within 2-3 weeks", but nothing! Support always replies that "we should get confirmation from accounting soon", days and weeks pass and nothing arrives except empty promises! How is that possible, is the company legit at all or they just collect customers money???

Ordered online went very smooth. After placing the order I discovered I ordered the wrong current value.
Tried emailing, tried their chat. No one there. Tried calling 6 times so far and get no answer. Looks like this
will get ugly!

Very Bad Experience I have with this company, very surprised that it still exist on the market. I bought almost 3 weeks ago MCP23017 (the only one important part for me) and on top few switches optionally, in order to reach minimum order amount. They use to delay all of this time, and after I asked to cancel the order, they shipped me not required parts, except most required ones. Stay away from them, their support is always try to lie, and I was really frustrated by the way of how they do the business. Never buy from Onlinecomponents, it is a risk.

Never buy from them, it is a fraud company, strange to deal with such kind of guys based on USA. I've ordered Microchip and decided to add some minor parts. After I paid they were delayed the order for few a weeks, then when I asked to cancel the order, they shipped me not require components, and cancelled the required ones.

I placed an order of 200K three weeks ago ,and then it was cancelled bit by bit.Finally ,shipped less than 20K!
It's not over yet...
The goods suddenly stoped the delivery on the delivery day with no reason !
The customer service said they will confirm ,but is already five days,I didn't receive any result.
Until now ,I have neither received the reply nor the good!!!

I placed an order 3/19/21 for items that have been in stock the entire time and yet my order has yet to ship as of 3/25. I called them yesterday, their customer service person was courteous and apologetic but she said they wouldn't be able to guarantee that my order would ship out that day. So, what's the point in ordering from Onlinecomponents if one can purchase the same item through other online distributors?

Avoid this company at all costs. We ordered 2parts for a critical machine. I have a email confirmation (order has shipped) The next day I call to see where are my parts. When I contacted them, they informed me "they were sorry" and promised the parts would ship that day. The parts did not ship. They did not ship the parts for another day. We had a critical machine sit down for days costing us thousands in production and late orders. This affected our customers and the supply chain. The harm is done by reckless and incompetent businesses like this is unacceptable.

I've purchased from onlinecomponents.com in the past and have always struggled with their ordering portal on the website, an exercise in futility in some cases. Then the long wait between ordering and confirmation that the order has or has not shipped. In my recent experience a full week went by with no confirmation of shipping sent to me. When I called I was told my shipping would be upgraded, then no shipping trancking sent for another 3 days. After complaining vigorously onlinecomponents cancelled my order. One of most unprofessional outfits I have ever had the misfortune to deal with. I could not find it in my soul to rate them any higher than 1 star. Shop elsewhere and avoid onlinecomponents.com

They accepted my order, charged our PayPal and suddenly after 2 weeks, they changed price from 1,97 USD to 5,26 USD. Don't even bother with them

Update: directly after posting this review on trustpilot, they have contacted us from customer service and they solved this situation in very professional way. They keep for our order the price wich was originally listed.

We hope for such a good cooperation in the future

just need to respond faster to emails

I purchased a driver that was DOA. After requesting a replacement, the distributor (OnlineComponents.com) was able to send me a replacement. My only complaint would be the time frame it took to exchange the item. Despite this, the representatives were courteous and helpful. I will do business with them again in the future.

Online Components is company knows how to run a business focused on the customer. Salespersons quickly respond to emails. Managers take an active hands-on role in ensure customer satisfaction. Their pricing is competitive. Shipping is fast. The product I ordered arrived in excellent condition and was packed securely. One for the bookmarks that I will be sure to buy from again. Highly recommended.

I was in the need to get a connector asap and by using their cha services they were able to confirm part availability and after doing the purchase they ship the part the next day. Great service and good quality.

Thank you for your prompt response and addressing our questions.

Great customer service. Thanks for the help in getting my item sent out.

These employees are friendly, professional and above all, honest! They have always kept me updated about my orders and if there were any issues, they would let me know immediately! I have spoken with at least three different people in this organization and they are all the same way! This indicates to me that the culture of this organization and training programs are top notch. For example, Margarita just emailed me about a potential delay in my order. I could tell how concerned and genuine she was. I appreciate her communication and I am a customer for life!

I have bought hundreds of Ametek solid state timers over the last 10 years. Ametek changed the design in 2018 and the timers would no longer work for my situation. I went back and forth with Online Components and they assured me nothing had changed. I finally had to go directly to Ametek's product design team to find the correct information. Yes! They had changed, and no they would not work for me, it was not my design but a change in theirs. Of course, now I have 30 timers (~$1500) that are worthless to me, but they won't take them back because I've had them too long...as a result of their incompetence. Never again.

It took multiple back and forth emails of an End User Statement...a process that they make more complicated than needed. I ordered a case of items and was sent a tiny package. I was informed I will need to fill out an RMA. Why do I have to fill any forms out? The invoice (whch I sent them ) I received clearly acknowledges your mistake. If I didn't know any better, I would say I'm being scammed.