Oneassist Bewertungen 

668
TrustScore 2 von 5

2.0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

They deserve the top spot for providing absolutely appalling service. This company deceives people for its own profit without caring about customer issues; if you have a problem with your television,... Mehr ansehen

Bewertet mit 1 von 5 Sternen

"OneAssist is a complete waste of money. They sold me an 'Accidental Damage' plan but rejected a claim for a screen crack caused by a pet. The agent told me over the phone it's not covered and closed... Mehr ansehen

Bewertet mit 1 von 5 Sternen

OneAssist is to be renamed as NilAssist. My 4 emails over 10 days remain unanswered. Phone number 8080333333 is always either switched off or out of coverage area. Other number 18001233330 is auto... Mehr ansehen

Bewertet mit 4 von 5 Sternen

There is an update below this post which is the reason why i have changed the rating from 1 star to 4 star. Whoever is planning to purchase mobile insurance, please don't go with OneA... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Geld & Versicherung

Vom Unternehmen geschrieben

Founded in June 2011 by Fintech industry veterans Gagan Maini and Subrat Pani, OneAssist Consumer Solutions Pvt Ltd is headquartered out of Mumbai, India. Having done extensive research on what worries the New-Age Indian, we realized that over the years we have started getting dependent, albeit unconsciously, on small things. So much so, that we don’t even realize how dependent we are on them, unless they cease to be a part of our daily lives. Most often, it is these smallest things which we usually take for granted, that give us the biggest grief. This helped us zero on those 2 “dependables” which each of us just can’t do without. Our Wallets & Our Mobile Phones. Thus was born OneAssist – A One Stop Assistance Platform which takes care of all the worries, does all the leg-work and assists you by being that Rock solid support that you can bank on Always. But more importantly, we also ensure that YOU always remain in control and never feel Vulnerable about things you are most dependent upon.


Kontaktinformationen

2.0

Mangelhaft

TrustScore 2 von 5

668 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

2.0

Alle Bewertungen

(668)

61 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 4 von 5 Sternen

At initial stage I had to follow up…

At initial stage I had to follow up couple of times and after than when issue was taken over by Ms.Sakshi Solanki after that issue was resolved pretty fast. She helped and did follow up till the issue was resolved.

26. September 2023
Bewertung ohne vorherige Einladung
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Antwort von Oneassist

Dear Pankaj, Thank you for taking the time to share your experience with our dedicated executive,Sakshi Solanki. We're delighted to hear that they were able to successfully resolve your issue. Customer satisfaction is our top priority, and we're glad we could meet your expectations. - Team OneAssist

Bewertet mit 1 von 5 Sternen

Frod insurance company

I have insurance from one assist company for last two years. I have never used it. I bought it for my iPhone. And when I took that insurance, I was told that if your phone ever gets damaged, we will repair it or if it breaks completely, we will replace you with a new phone! With full faith I took insurance from them and unfortunately my phone display broke, the phone was in full working condition and was receiving calls. Due to insurance, I sent the phone to one assist, they sent my phone to Apple company completely damaged and told me that we can't give you a new device because your phone is not fully repaired, they gave me a very low price of the phone under BUR and They refused to give me my phone when I argued with the company they returned my phone to me in a very bad condition. I couldn't even repair it, and I couldn't argue with him because I had no proof. That's how I was cheated. My money was spent and my phone was lost. However, my request to everyone is to get insurance from One Assist with full information, otherwise you may be cheated like me.😡😡😡

11. September 2023
Bewertung ohne vorherige Einladung
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Antwort von Oneassist

Dear Vishal, your experience is certainly concerning and we'll ensure that the required assistance is provided to you. We have raised your issue to the relevant team, rest assured that our team will turn this around for you. Your patience in the meantime is much appreciated. Regards, Team OneAssist.

Bewertet mit 1 von 5 Sternen

Fake company

I send my phone for repair to one assist and they said your phone is beyond economic repair so we are giving 22k amount and keeping the phone with us. But I asked them to send my phone back they send my phone back with water fill in it screen is duplicate and damaged . What a shame to this company. I have another mobile insurance with this company but I am cancelling that also.

21. September 2023
Bewertung ohne vorherige Einladung
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Antwort von Oneassist

We do not intend to cause you any inconvenience, Sachin! Rest assured, we’ve highlighted your concern with utmost priority. To assist you better, one of our team member will contact you at the earliest with better clarity & insights - Team OneAssist.

Bewertet mit 5 von 5 Sternen

Very good experience in one assist and…

Very good experience in one assist and good service and excellent service

18. September 2023
Bewertung ohne vorherige Einladung
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Antwort von Oneassist

Dear Anmol, we’re so grateful that you took the time out of your day to share your review with us - Team OneAssist.

Bewertet mit 5 von 5 Sternen

Good company

19. September 2023
Bewertung ohne vorherige Einladung
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Antwort von Oneassist

Dear Customer, we’re so grateful that you took the time out of your day to share your review with us - Team OneAssist.

Bewertet mit 4 von 5 Sternen

I have got the service after doing…

I have got the service after doing complaint 3 times

16. September 2023
Bewertung ohne vorherige Einladung
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Antwort von Oneassist

Dear Sunil, we regret the inconvenience faced and appreciate your patience. Your 4-star rating encourages us to enhance our service for a seamless experience - Team OneAssist

Bewertet mit 1 von 5 Sternen

Fraud company

I purchased laptop from Flipkart with two year extended warranty for damaged protection but after one year when I claim for warranty they make daily silly excuses like upload documents properly, about incident how laptop fall from hand.are Bhai Maine insurance karwaya hai paise de kar uske baad bhi itna drama....one assist kewal insurance ke paise le kar customers ko bewkuf bana rahe hai unka intention hii nahi hai laptop bana kar Dene kaa.. fraud fraud and fraud company hai one assist humlogo ke paiso se apni company chala rahi hai I suggest never buy insurance from one assist

6. September 2023
Bewertung ohne vorherige Einladung
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Antwort von Oneassist

Dear Customer, we are sorry to hear about the issue you are having. We never want our customers to have such an experience. Please provide us with your registered contact number via this link https://survey.webengage.com/ws/~1qq44ps so that our team shall investigate your case and assist you at the earliest- Team OneAssist.

Bewertet mit 1 von 5 Sternen

One assist fraud

I recently had the unfortunate experience of dealing with one assist and I must say it was incredibly disappointing. From start to finish, my interactions with this company left me frustrated and dissatisfied.

Firstly, their customer service is abysmal. It seems like they have no interest in genuinely assisting their customers. Whenever I called with a question or concern, they are more interested in proving themself right and us wrong, seemed more interested in getting me off the phone than addressing my issues.

Moreover, their claims process is a nightmare. I had to file a claim for a legitimate incident, and the hoops I had to jump through were absurd. They assured a single working day estimate and here i am since it took more than a month to get estimate. It felt like they were doing everything possible to avoid fulfilling their obligations by killing time.
It's clear that they prioritize their profits over the well-being of their customers.

In short, one assist is a company that I would strongly advise against. Their lackluster customer service, convoluted claims process, and high premiums make them a company that I will never do business with again. Save yourself the headache and look elsewhere for insurance coverage.

16. August 2023
Bewertung ohne vorherige Einladung
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Antwort von Oneassist

Dear Niranjan, we need to take a closer look at this issue to see what's going on. Meanwhile, can you do us a favor and help us with your registered contact number via this link https://survey.webengage.com/ws/~1qq44ps along with a brief description of your concern so we can help you out -Team OneAssist.

Bewertet mit 1 von 5 Sternen

ONE ASSIST is a fruad and scammer…

ONE ASSIST is a fruad and scammer company. they know how they reject the maximum people claims. in twitter and any other social media platform you know maximum people say DONT buy any product or services through ONE ASSIST and PLEASE aware your friends and family to aware these types of scammer companies like ONE ASSIST. JAGO GRAHAK JAGO

8. September 2023
Bewertung ohne vorherige Einladung
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Antwort von Oneassist

Dear Abhishek, We are genuinely sorry to hear about your dissatisfaction, and we would like to take the opportunity to look into your case more closely. Could you please share your registered contact number with us through the following link:https://survey.webengage.com/ws/~1qq44ps? Our dedicated team will investigate your case promptly and provide you with assistance as soon as possible. - Team OneAssist.

Bewertet mit 5 von 5 Sternen

Thanku anchal mam

Thanku anchal mam. For guiding me and helping me to claim warranty.

2. September 2023
Bewertung ohne vorherige Einladung
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Antwort von Oneassist

Dear Tushar, we’re so grateful that you took the time out of your day to share your review with us. We’ll make sure that Aanchal receives your kind feedback. It will make their day! - Team OneAssist.

Bewertet mit 1 von 5 Sternen

Not trusted insurance broker

Not trusted insurance broker. Poor service. Finding the ways to decline the refund. Trust your manufacturer for a warranty than these insurance brokers. They couldn't able to clarify queries. By saying apologies, they are closing the case.

29. August 2023
Bewertung ohne vorherige Einladung
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Antwort von Oneassist

Dear Customer, the concerned team has contacted you and have explained the accurate details. Please be informed, the claim is rejected on the correct grounds as per the policy clause. Do write us back in case any further assistance is required - Team, OneAssist.

Bewertet mit 1 von 5 Sternen

Poor customer service.

Poor customer service.
Too delay in response
Review process is the worst in all

18. August 2023
Bewertung ohne vorherige Einladung
Oneassist-Logo

Antwort von Oneassist

Dear Sreenath, we are sorry to hear about the issue you are having. We never want our customers to have such an experience. Please provide us with your registered contact number via this link https://survey.webengage.com/ws/~1qq44ps so that our team shall investigate your case and assist you at the earliest- Team OneAssist.

Bewertet mit 5 von 5 Sternen

Good experience...

25. Juli 2023
Bewertung ohne vorherige Einladung
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Antwort von Oneassist

Dear Customer, we’re happy to see that you had a 5-Star experience - Team OneAssist.

Bewertet mit 5 von 5 Sternen

i am fully satisfied with the service

13. Juli 2023
Bewertung ohne vorherige Einladung
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Antwort von Oneassist

Dear Rahul, it’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you - Team OneAssist.

Bewertet mit 5 von 5 Sternen

Good service

11. Juli 2023
Bewertung ohne vorherige Einladung
Oneassist-Logo

Antwort von Oneassist

Dear Aaliya, thank you for appreciating our services. We're very glad you had a great experience with us - Team OneAssist.

Bewertet mit 5 von 5 Sternen

Best service till now

29. Juni 2023
Bewertung ohne vorherige Einladung
Oneassist-Logo

Antwort von Oneassist

Thank you Harshita. It makes our day to hear that we were able to provide you 5-star service - Team OneAssist.

Bewertet mit 5 von 5 Sternen

I am very happy with the service which…

I am very happy with the service which I received from one assist and customer executive support me very nicely

29. Juni 2023
Bewertung ohne vorherige Einladung
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Antwort von Oneassist

Dear Vaishnavi, it’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you - Team OneAssist.

Bewertet mit 5 von 5 Sternen

I am thankfull to customer executive…

I am thankfull to customer executive because she help me very politely

28. Juni 2023
Bewertung ohne vorherige Einladung
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Antwort von Oneassist

Dear Customer, we are happy to hear that our team provided you with excellent service. We’ll make sure that they receive your feedback - Team OneAssist.

Bewertet mit 5 von 5 Sternen

Good experience

28. Juni 2023
Bewertung ohne vorherige Einladung
Oneassist-Logo

Antwort von Oneassist

Dear Customer, we’re happy to see that you had a 5-Star experience - Team OneAssist.

Bewertet mit 5 von 5 Sternen

Happy with service

28. Juni 2023
Bewertung ohne vorherige Einladung
Oneassist-Logo

Antwort von Oneassist

Thank you Kunal. It makes our day to hear that we were able to provide you 5-star service - Team OneAssist.

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