They deserve the top spot for providing absolutely appalling service. This company deceives people for its own profit without caring about customer issues; if you have a problem with your television,... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
"OneAssist is a complete waste of money. They sold me an 'Accidental Damage' plan but rejected a claim for a screen crack caused by a pet. The agent told me over the phone it's not covered and closed... Mehr ansehen
OneAssist is to be renamed as NilAssist. My 4 emails over 10 days remain unanswered. Phone number 8080333333 is always either switched off or out of coverage area. Other number 18001233330 is auto... Mehr ansehen
There is an update below this post which is the reason why i have changed the rating from 1 star to 4 star. Whoever is planning to purchase mobile insurance, please don't go with OneA... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Founded in June 2011 by Fintech industry veterans Gagan Maini and Subrat Pani, OneAssist Consumer Solutions Pvt Ltd is headquartered out of Mumbai, India. Having done extensive research on what worries the New-Age Indian, we realized that over the years we have started getting dependent, albeit unconsciously, on small things. So much so, that we don’t even realize how dependent we are on them, unless they cease to be a part of our daily lives. Most often, it is these smallest things which we usually take for granted, that give us the biggest grief. This helped us zero on those 2 “dependables” which each of us just can’t do without. Our Wallets & Our Mobile Phones. Thus was born OneAssist – A One Stop Assistance Platform which takes care of all the worries, does all the leg-work and assists you by being that Rock solid support that you can bank on Always. But more importantly, we also ensure that YOU always remain in control and never feel Vulnerable about things you are most dependent upon.
Kontaktinformationen
Vereinigte Staaten
- www.oneassist.in
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
At initial stage I had to follow up…
At initial stage I had to follow up couple of times and after than when issue was taken over by Ms.Sakshi Solanki after that issue was resolved pretty fast. She helped and did follow up till the issue was resolved.

Antwort von Oneassist
Frod insurance company
I have insurance from one assist company for last two years. I have never used it. I bought it for my iPhone. And when I took that insurance, I was told that if your phone ever gets damaged, we will repair it or if it breaks completely, we will replace you with a new phone! With full faith I took insurance from them and unfortunately my phone display broke, the phone was in full working condition and was receiving calls. Due to insurance, I sent the phone to one assist, they sent my phone to Apple company completely damaged and told me that we can't give you a new device because your phone is not fully repaired, they gave me a very low price of the phone under BUR and They refused to give me my phone when I argued with the company they returned my phone to me in a very bad condition. I couldn't even repair it, and I couldn't argue with him because I had no proof. That's how I was cheated. My money was spent and my phone was lost. However, my request to everyone is to get insurance from One Assist with full information, otherwise you may be cheated like me.😡😡😡

Antwort von Oneassist
Fake company
I send my phone for repair to one assist and they said your phone is beyond economic repair so we are giving 22k amount and keeping the phone with us. But I asked them to send my phone back they send my phone back with water fill in it screen is duplicate and damaged . What a shame to this company. I have another mobile insurance with this company but I am cancelling that also.

Antwort von Oneassist
Very good experience in one assist and…
Very good experience in one assist and good service and excellent service

Antwort von Oneassist
I have got the service after doing…
I have got the service after doing complaint 3 times

Antwort von Oneassist
Fraud company
I purchased laptop from Flipkart with two year extended warranty for damaged protection but after one year when I claim for warranty they make daily silly excuses like upload documents properly, about incident how laptop fall from hand.are Bhai Maine insurance karwaya hai paise de kar uske baad bhi itna drama....one assist kewal insurance ke paise le kar customers ko bewkuf bana rahe hai unka intention hii nahi hai laptop bana kar Dene kaa.. fraud fraud and fraud company hai one assist humlogo ke paiso se apni company chala rahi hai I suggest never buy insurance from one assist

Antwort von Oneassist
One assist fraud
I recently had the unfortunate experience of dealing with one assist and I must say it was incredibly disappointing. From start to finish, my interactions with this company left me frustrated and dissatisfied.
Firstly, their customer service is abysmal. It seems like they have no interest in genuinely assisting their customers. Whenever I called with a question or concern, they are more interested in proving themself right and us wrong, seemed more interested in getting me off the phone than addressing my issues.
Moreover, their claims process is a nightmare. I had to file a claim for a legitimate incident, and the hoops I had to jump through were absurd. They assured a single working day estimate and here i am since it took more than a month to get estimate. It felt like they were doing everything possible to avoid fulfilling their obligations by killing time.
It's clear that they prioritize their profits over the well-being of their customers.
In short, one assist is a company that I would strongly advise against. Their lackluster customer service, convoluted claims process, and high premiums make them a company that I will never do business with again. Save yourself the headache and look elsewhere for insurance coverage.

Antwort von Oneassist
ONE ASSIST is a fruad and scammer…
ONE ASSIST is a fruad and scammer company. they know how they reject the maximum people claims. in twitter and any other social media platform you know maximum people say DONT buy any product or services through ONE ASSIST and PLEASE aware your friends and family to aware these types of scammer companies like ONE ASSIST. JAGO GRAHAK JAGO

Antwort von Oneassist
Thanku anchal mam
Thanku anchal mam. For guiding me and helping me to claim warranty.

Antwort von Oneassist
Not trusted insurance broker
Not trusted insurance broker. Poor service. Finding the ways to decline the refund. Trust your manufacturer for a warranty than these insurance brokers. They couldn't able to clarify queries. By saying apologies, they are closing the case.

Antwort von Oneassist
Poor customer service.
Poor customer service.
Too delay in response
Review process is the worst in all

Antwort von Oneassist
i am fully satisfied with the service

Antwort von Oneassist
I am very happy with the service which…
I am very happy with the service which I received from one assist and customer executive support me very nicely

Antwort von Oneassist
I am thankfull to customer executive…
I am thankfull to customer executive because she help me very politely

Antwort von Oneassist
So funktioniert Trustpilot
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







