OneAdvanced Bewertungen 

673
TrustScore 4.5 von 5

4.5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

We have found the product (Legal PCM) soul-destroyingly bad. System not set up properly for us, interminable 'training', poor customer service. Now seeking extra charges to have proper set-up de... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I've worked with Srinivas on a number of occasions, and his level of support is always top-class. He is quick to respond, and understands issues promptly. It's reassuring to know that help is alwa... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

My logged call was looked after by Jenny Geoghegan. I found the support to be incredibly helpful and responsive. Jenny resolved my issue within minutes. I would highly recommend their customer service... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

PJ was extremely helpful in resolving a TMS issue involving a locked user login. He quickly identified the problem, guided us through the solution and had the user back into the system in no time. Pro... Mehr ansehen

Unternehmensdetails

  1. Softwareunternehmen

Vom Unternehmen geschrieben

We power the world of work through our portfolios of sector-focused software that effortlessly gets the job done, giving you the freedom to focus on thriving for your customers, your people and your communities.


Kontaktinformationen

4.5

Hervorragend

TrustScore 4.5 von 5

673 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.5

Alle Bewertungen

(673)

400 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Ravi was so excellent

Ravi was so excellent! He fixed the Ticket Issue perfectly and efficiently.

10. Juni 2026
Bewertung ohne vorherige Einladung
OneAdvanced-Logo

Antwort von OneAdvanced

Thank you Heidi!

We're delighted to hear that Ravi was able to resolve your ticket issue so efficiently and provide such excellent support. We'll be sure to pass on your kind feedback.

Bewertet mit 5 von 5 Sternen

Great support

Excellent support throughout our project, the OneAdvanced team made everything super simple and were always on hand to help with any challenges we experienced.

Special shoutout to Gharjyot S who was an amazing PM!

2. Februar 2026
Bewertung ohne vorherige Einladung
OneAdvanced-Logo

Antwort von OneAdvanced

Thank you Adam!

We're delighted to hear that the team helped make your project run smoothly and were on hand to support you through any challenges along the way. We'll be sure to pass on your special shoutout to Gharjyot and share your kind feedback.

Bewertet mit 5 von 5 Sternen

I experienced an issue with raising free form orders on the One Advanced purchasing system

I experienced an issue with raising free form orders from the Purchasing (Marketplace) system to order essential STEM products. Jessica Mistry from One Advanced was very patient and worked through and resolved the technical issue with myself and a colleague providing professional and diligent support. Jessica is a credit to herself and her organisation, One Advanced. Thank you, Jessica.

10. Juni 2026
Bewertung ohne vorherige Einladung
OneAdvanced-Logo

Antwort von OneAdvanced

Thank you Thomas!

We're delighted to hear that Jessica was able to work through the issue with your free form orders and provide patient, professional support throughout. It's great to know the problem was resolved and that both you and your colleague felt well supported. We'll be sure to pass on your kind words.

Bewertet mit 5 von 5 Sternen

I had an excellent experience with…PJ Byrne

I had an excellent experience with OneAdvanced, thanks to PJ. As soon as I raised my case, he picked it up straight away and followed up with a call almost immediately, even leaving me a voicemail to ensure contact.

When I asked if we could connect via Teams, PJ sent an invite straight away and made time to talk things through in detail. On the call, he was outstanding. He clearly explained everything step by step, guided me through how to resolve my query, and showed me how to set up the feature I needed.

What really stood out was his patience, clarity, and willingness to help. He’s a great listener and made sure I fully understood everything without ever making me feel rushed. On top of that, he was genuinely friendly and easy to talk to, which made the whole experience even better.

Amazing service from start to finish. Very professional, efficient, and personable.

PJ is a real credit to the team!

9. Juni 2026
Bewertung ohne vorherige Einladung
OneAdvanced-Logo

Antwort von OneAdvanced

Thank you Amie!

We're delighted to hear that PJ provided such a positive experience, from the prompt follow-up on your case to the detailed support during your Teams call. It's great to know that the clear guidance, patience, and willingness to help made such a difference and helped you get everything set up successfully.

We'll be sure to pass on your kind feedback to PJ.

Bewertet mit 5 von 5 Sternen

Speedy Accurate Response

Had an urgent issue and this was responded to within half an hour. Resolution given. problem resolved. One can ask no more.

8. Juni 2026
Bewertung ohne vorherige Einladung
OneAdvanced-Logo

Antwort von OneAdvanced

Thank you Andy!

We're delighted to hear that your issue was responded to so quickly and resolved within such a short timeframe. It's great to know we could provide the support you needed when it was most urgent.

Bewertet mit 5 von 5 Sternen

Expert Support👏

The support we received was crucial to improving our business.
Always on point and efficient.
Special thanks to Jenny from the Irish team!

8. Juni 2026
Bewertung ohne vorherige Einladung
OneAdvanced-Logo

Antwort von OneAdvanced

Thank you Karl!

We're delighted to hear that the support you received has helped improve your business and that the team has consistently provided efficient and effective assistance. We'll be sure to pass on your special thanks to Jenny and the Irish team.

Bewertet mit 5 von 5 Sternen

Responsive, Knowledgeable Service

Srinivas was very helpful in resolving multiple issues. He was knowledgeable and detailed in his response. He walked through the resolution and ensured I followed along. I appreciated his prompt service and friendly, responsive manner. Thank you!

5. Juni 2026
Bewertung ohne vorherige Einladung
OneAdvanced-Logo

Antwort von OneAdvanced

Thank you so much for the review! I'm happy to hear Srinvias was so helpful and knowledgeable and helped you with your issues.

Bewertet mit 5 von 5 Sternen

Very helpful advisor (Vishwas…

Very helpful advisor (Vishwas Premkumar), sorted the issue very quickly and professionally - thanks

4. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von OneAdvanced

Thank you for your review Helen! I'm glad Vishwas managed to sort the issues quickly and professionally.

Bewertet mit 2 von 5 Sternen

Support is worse in 2026

Support has gotten worse in 2026 with problems syncing with docman and communication with support.

28. Mai 2026
Bewertung ohne vorherige Einladung
OneAdvanced-Logo

Antwort von OneAdvanced

Hello,

I'm sorry to hear this. If you could please reach out to me at luke.sadler@oneadvanced.com so I can assist you.

Thanks,
Luke

Bewertet mit 4 von 5 Sternen

Great Customer Support

Jessica Mistry and Rahul Sarveshwara were really helpful and explained the various aspects to what i needed clearly and patiently. i found them to be knowledgeable, professional and diligent.

28. Mai 2026
Bewertung ohne vorherige Einladung
OneAdvanced-Logo

Antwort von OneAdvanced

Thank you so much for the review! It's good to hear that Jessica and Rahul were so knowledgeable, professional and diligent.

Bewertet mit 5 von 5 Sternen

Reviews

The person i dealt with was Srinivas Saraf, he was very poliet, friendly and very quick to fix the issue for me. He showed me how to fix the issue should i experience it again. Would reccommend Srinivas Saraf, as very supportive, friendly and poliet. He was a pleasure to work with.

3. Juni 2026
Bewertung ohne vorherige Einladung
OneAdvanced-Logo

Antwort von OneAdvanced

Thank you so much for the review Edel! So happy to hear that Srinivas was very polite, friendly and very quick to fix the issue!

Bewertet mit 5 von 5 Sternen

A Quick resolution

Jessica Mistry and Eve Stanners addressed my query very quickly. Thanks.

3. Juni 2026
Bewertung ohne vorherige Einladung
OneAdvanced-Logo

Antwort von OneAdvanced

Thank you so much for the review! Glad that Jessica and Eve addressed your query very quickly.

Bewertet mit 5 von 5 Sternen

Great call with Jessica Mistry

Great call with Jessica Mistry, very helpfull service and all questions answered. I was very happy with the information and support provided.

2. Juni 2026
Bewertung ohne vorherige Einladung
OneAdvanced-Logo

Antwort von OneAdvanced

Thank you so much for the review!

Bewertet mit 5 von 5 Sternen

Support By D Robinson

I have worked Advanced for a number of years and whilst most of the knowledge and experience has left the business more recently, a few stalwarts remain who will go above and beyond to ensure things are done and delivered in a timely manner. One to mention is Dave Robinson. I have worked with Dave for 10+ years and he has always gone above on beyond to ensure any support issues assigned to him are delivered to a successful conclusion. How the new world of support is delivered by the new OneAdvanced Team remains to be seen.

26. Mai 2026
Bewertung ohne vorherige Einladung
OneAdvanced-Logo

Antwort von OneAdvanced

Thank you so much for the review!

Bewertet mit 5 von 5 Sternen

Jessica Mistry was incredibly helpful…

Jessica Mistry was incredibly helpful and resolved our issue swiftly and efficiently. Thank you for the excellent support!

31. Mai 2026
Bewertung ohne vorherige Einladung
OneAdvanced-Logo

Antwort von OneAdvanced

Thank you so much for the review!

Bewertet mit 5 von 5 Sternen

Kristy was very helpful and…

Kristy was very helpful and professional. She assisted us with the software helped close old files and followed up on an old bank issue that had not been properly resolved before. Her support was efficient and much appreciated. Thank you for the excellent service.

28. Mai 2026
Bewertung ohne vorherige Einladung
OneAdvanced-Logo

Antwort von OneAdvanced

Thank you so much for the review!

Bewertet mit 5 von 5 Sternen

The support staff

The support staff, Robert was understanding and enquired what was the problem with courtesy and understanding. Went though a test and all sorted.

29. Mai 2026
Bewertung ohne vorherige Einladung
OneAdvanced-Logo

Antwort von OneAdvanced

Thank you so much for the review!

Bewertet mit 5 von 5 Sternen

We needed to download a sizeable amount…

We needed to download a sizeable amount of data onto a standalone remote laptop. The One Advanced team handled this very professionally and were incredibly accommodating when we needed to move dates around. Great service !

20. Mai 2026
Bewertung ohne vorherige Einladung
OneAdvanced-Logo

Antwort von OneAdvanced

Thank you so much for the review!

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr