nhs24.scot Bewertungen 

Gaslighted well done to a stereotype nurse call handler.
Talking to people like nite nite go to your GP.
Yeah I will after the dentist emergency.
When is generational curse gonna leave humanity not valued or s f all.
No wonder people are running to private care had enough of it!

They are some amazing great call handlers sadly it's letting the great ones down due to unhealthy ones.

It's ridiculous why do we even have a national health system out of hours. If nobody is aloud to use it say the woman who said to me! Refusing me a call back of a GP.

Trying to do the right thing by calling NHS24 first before fronting up to hospital. However, with a 96 MINUTE WAIT time for call to be initially answered forget it. Will just present myself to hospital and join queue there.

After waiting nearly 4 hours since the first guy on the phone put me off hold to the final guy ment to be a doctor ... It's after explaining over2 weeks at the hospital and trying to get through to my docs get told aww just need to keep trying total taste of time aswell going to a and e and doing the wait as the pointless

Only gave 1 star because I can't give them zero. No help whatsoever I won't be ringing them again when I need help

Waited 10 hours and more for my daughter to be reviewed by doctor or nurse practitioner for a prescription of antibiotic. NHS 24 Lanarkshire is absolutely shambolic . Totally disgusted . I myself am a nurse but unable to prescribe her an antibiotic. NHS appears to be on its knees. Doesn’t seem to be anyone within NHS that can prescribe. Also wait 2 hours on telephone for someone to answer
Have a niece who is a charge nurse in A& E . Her mother waited 20 minutes to be seen by
Consultant . In that time her mother had a CT scan . Absolutely raging that this can be done and yet my daughter has to wait more than 10 hours for an antibiotic

Condescending, I don’t have health insurance and am reliant on the NHS, I am sure there will be good staff and bad staff. I just hope I can be lucky, it is a very horrible experience being so scared and ill.

I had the unfortunate occasion to have to phone NHS24 late yesterday afternoon. Spoke with Norman call handler who was efficient with a pleasant manner. I was then passed to ANP sorry no name but she was equally as nice and understanding and professional. I then had to wait on a clinician who called around 7pm I think his name was Gary. Again, nothing was a bother he understood and I felt listened to. Remember all these negative reviews have two sides to the story. The system works well if used appropriately.
Thank you to the team who deal with myself.

The care at the macular clinic at Ayr Hospital is first class. The staff are very pleasant and efficient. They are excellent communicators. This is the NHS at its very best.

Phoned up after a sudden onset of fever , headaches and fatigue following a bad mtb accident earlier in the week.
Both the initial call handler and the nurse both spoke to me very condescendingly and not in a professional manner at all.
Terrible, find another job that your not dealing with public with that kind of attitude

Recently was in overnight at forth valley after day surgery and cant thank everyone enough, friendly staff and altogether a professional service and a credit. 👏

In complete agony all week with shoulder pain. Called this morning, no help whatsoever.

No wonder there's a health crisis, everything the government puts in place is designed to fob you off. Tried to call NHS 24 for non life threatening advice, you have to listen to all the blurb and nonsense redirecting you here and there, then the automated message says (its 8.04am) because responsibility during this time lies with your local surgery contact them an announces happily that you are being cut off!! Call your surgery, lo and behold its closed!! thereafter forcing you to call 999, who then triage your call and tell you you shouldn't be contacting them because the service is for life threatening events only. Who also cut you off. How on earth are normal Non Medically trained members of the public supposed to decide what's life threatening or not, its not always clearly obvious are symptoms of a TIA pre Stroke indicator life threatening, yes of course potentially but the whole service makes you fearful from using it in case you get rebuked. The NHS in Scotland is sadly a very poor reflection of the state of the country overall. Every part of it is decimated and ineffective. It certainly doesn't assist anyone in need in any way.

I think NHS 24 is rubbish. Had problems with them before when I was a carer for my Mum. This morning I tested for Covid and their lines are blah blah blah when I was trying to cancel nurses. Absolute waste of time. Should be abolished.

What a phenomenal service!!! Can’t praise staff enough. Catherine, my call handler today was amazing, (I could barely talk and had to rely on my husband to speak for me) as was the nurse I spoke to and what can I say about the doctor who saw me. Never caught his name but he was sooo thorough, knowledgeable about my underlying auto immune condition and was able to quickly diagnose my chest and throat infection. He not only, prescribed steroids and antibiotics, but also gave me great advice on how to manage my conditions.
Timing- couldn’t have been better. I was prepared for a long wait as it was Boxing Day. I called at about 8.30am. My call was dealt with swiftly and clinician advised that I should be seen by an out of hours GP. She arranged an appointment at Inverclyde Hospital at 10am. Again doctor was so knowledgeable and professional but also very sympathetic.
Hope we can always rely on our wonderful NHS. Hope NHS 24 can forward this to all staff involved. Kathleen Boyd

Absolutely fantastic service, kind, compassionate and really patient. First class service and I’m very grateful for the help I received xx

Appalling
Interrupted constantly by staff
Asked the most stupid questions
Was a patient not breathing
Blue lips
Total waste of time

I am a visitor from India, went to the royal infirmery with chest pain. The medical service was excellent . The doctor and staff were so compassionate. A heartfelt thank you. Aparna Reddy

Attended A and E at Forth Valley Royal Hospital.
Dr Michael Overend, Nurse James Soutar and Agency Nurse Brian, all deserve 5 stars.
Attentive, professional and courteous treatment throughout.
Arrived with chest pain and breathing difficulty ( long standing.. Asthma and Sponylosis).
Following Nebuliser, given helpful advice re pain management of generally worsening conditions.
Thank you all at FVRH A and E Dept. 👍💜

Came to Aberdeen Royal Infirmary with a chest pain and difficulty to breath and was put to wait for 5 hours and wasn't attended by any doctor. Service is a complete joke, only thing they do is check blood pressure and temperature. Witnessed an old lady in pain screaming to be checked or to have some kind of medication and the nurses instead of helping were making fun and laughing at her expense. Is this what we are paying National insurance for?

I took ill a few weeks back and called 111. They sent an ambulance within 20 minutes. Hospital saved me from a full on stroke. Thank you 🙏.